Strata Cloud Manager
Strata Cloud Manager is our AI-powered solution that enhances network security management, prevents disruptions, and simplifies operations across SASE and NGFW platforms. The names for AIOps, NGFW, Prisma Access, and SD-WAN have been updated to Strata Cloud Manager in the product UI.
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Strata Cloud Manager
Strata Cloud Manager is our AI-powered solution that enhances network security management, prevents disruptions, and simplifies operations across SASE and NGFW platforms. The names for AIOps, NGFW, Prisma Access, and SD-WAN have been updated to Strata Cloud Manager in the product UI.
About Strata Cloud Manager
Strata Cloud Manager is our AI-powered solution that enhances network security management, prevents disruptions, and simplifies operations across SASE and NGFW platforms. The names for AIOps, NGFW, Prisma Access, and SD-WAN have been updated to Strata Cloud Manager in the product UI.

Discussions

SCM Sub-interface Configuration

Attention: Global TPM team, We have noticed that the sub-interface option is grayed out in Strata Cloud Manager. Could you confirm whether it is expected behavior that sub-interfaces cannot be configured from SCM? Regards,

Cortex Installation

Hello all, Where is the installation paths for Cortex located. I see two paths I need to know which one is more true for a script i am creating. C:\ProgramData\CyveraC:\Program Files\Palo Alto Networks\Traps

JHines0 by L0 Member
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New reports On-Demand BPA

Hello team:I have a question: Do you know what the new process will be for generating on-demand BPA reports via the Posture API in Strata Cloud Manager? Given the following message:“The On-Demand BPA dashboard will be deprecated on April 30, 2026. Please transition to the new Posture API to upload your configurations for an ”on-demand“ best prac...

SCM Device Restart Incidents — False Positive Notification

This is to inform you of a known issue affecting Firewall Restart Incidents in Strata Cloud Manager (SCM). What happened Beginning April 16, 2026, a subset of customers received a high volume of "Device Restarted" incidents for firewalls and Panorama instances that had not actually restarted. These were false positives caused by a defect introdu...

Uploading NGFW configs to Strata Cloud Manager

I've just begun deploying Strata Cloud Manager for my NGFWs.What is the correct way to upload a working NGFW's configs to Strata Cloud Manager, such that its configs can be turned into a template that can be synced to other NGFW's in SCM? As SCM has no configs in it yet, I don't want my NGFW's configs to get erased and set to zero when first sy...

Essentials vs Pro

Apart from the features difference listed below https://docs.paloaltonetworks.com/strata-cloud-manager/activation-and-onboarding/strata-cloud-manager-licenses-and-support If the Pro features and SLS is not required, what any other concern of using Essentials? in the support-wise. will can I open a case to TAC if using SCM Essentials?

Not possible to revert local override on a FW managed by Strata Cloud Manager

Dear Palo Alto Community, the customer made a mistake by configuring on Strata Cloud Manager the wrong IP address on an aggregate interface and because of that change the FW lost the connection to Internet (and also to Strata) causing also a lot of network issues on that specific site. In order to solve the issue we ovverride locally on the ...

AndreaB by L1 Bithead
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Possible to disassociate global snippets from SCM? (Total number of security profiles exceed platform capactity)

Hi everyone, for lab purposes I set up a VM-50 eval instance, onboarded it to Strata Cloud Manager and tried to do the first push. The initial push couldn't be completed, throwing the error: Error: Total number of security profiles (47) exceeds platform capacity (38) I tried to remove the default global snippets from the config, which comes...

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Palo Alto FW manage by SCM - problem with HA

Dear Team, I experiencing a problem related to HA for my two Palo Alto 440 FW. I attach two FW to SCM, so SCM manage this two device. I configured HA Active/Passive for this devices and after that I lost connection to second (passive) FW. Like in screenshot: I thinking that this is related that second is a Passive and not generate any traffic...

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