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Strata Cloud Manager
Strata Cloud Manager is our AI-powered solution that enhances network security management, prevents disruptions, and simplifies operations across SASE and NGFW platforms. The names for AIOps, NGFW, Prisma Access, and SD-WAN have been updated to Strata Cloud Manager in the product UI.
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Strata Cloud Manager
Strata Cloud Manager is our AI-powered solution that enhances network security management, prevents disruptions, and simplifies operations across SASE and NGFW platforms. The names for AIOps, NGFW, Prisma Access, and SD-WAN have been updated to Strata Cloud Manager in the product UI.
About Strata Cloud Manager
Strata Cloud Manager is our AI-powered solution that enhances network security management, prevents disruptions, and simplifies operations across SASE and NGFW platforms. The names for AIOps, NGFW, Prisma Access, and SD-WAN have been updated to Strata Cloud Manager in the product UI.

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Getting Started with the Strata Cloud Manager Terraform Provider

In this guide, we will walk through the end-to-end process of setting up and managing your infrastructure as code using the Strata Cloud Manager (SCM) Terraform Provider. We will begin with the prerequisites—creating a service account and securely configuring your provider block—before initializing your Terraform workspace. Once the foundation...

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ariqbal by • L2 Linker
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ADEM Shows Gaps In Synthetics Trends

New to Prisma/ADEM and GlobalProtect in a SASE environment. I'm using ADEM/Activity Insights to troubleshoot a user experiencing Citrix Disconnects. We noticed high Memory Utilization (> 85%) and believe that is it. However, I'm perplexed- ADEM shows two ~ 5-minute gaps in Synthetic Performance Metrics graphs in the user's Experience graphs b...

Introducing the Strata Cloud Manager (SCM) Terraform Provider: Automate and Scale Your Network Security

Being a network security practitioner has never been more demanding. Networks are growing in scale and complexity, so managing security configurations manually has become slower, riskier, and increasingly difficult to maintain. Hand-keyed changes inevitably introduce mistakes, and without a centralized system, live environments easily fall out o...

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ariqbal by • L2 Linker
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[Updated] SCM Device Restart Incidents — False Positive Notification

Original Post -SCM Device Restart Incidents — False Positive Notification Initial update at 9PM Apr 22, 2026 by AIOps engineering team Updated April 26, 2026 by AIOps engineering team Updated June 4, 2026 by AIOps engineering team June 4 Update The Device Restarted alert has been re-enabled in production as of June 4, 2026. Following extensiv...

SCM Device Restart Incidents — False Positive Notification

This is to inform you of a known issue affecting Firewall Restart Incidents in Strata Cloud Manager (SCM). What happened Beginning April 16, 2026, a subset of customers received a high volume of "Device Restarted" incidents for firewalls and Panorama instances that had not actually restarted. These were false positives caused by a defect introdu...

Information about Palo Alto Software upgrades via SCM

Hi everyone, I am trying to get more information on upgrade the PAN-OS software via SCM. I know how to configure and run it using the Groups and Schedules found under software updates page, but I was wondering about the specifics I cannot find in the documentation. I am hoping anyone here can answer my questions. 1. When creating a schedul...

New reports On-Demand BPA

Hello team:I have a question: Do you know what the new process will be for generating on-demand BPA reports via the Posture API in Strata Cloud Manager? Given the following message:“The On-Demand BPA dashboard will be deprecated on April 30, 2026. Please transition to the new Posture API to upload your configurations for an ”on-demand“ best prac...

Cortex Installation

Hello all, Where is the installation paths for Cortex located. I see two paths I need to know which one is more true for a script i am creating. C:\ProgramData\CyveraC:\Program Files\Palo Alto Networks\Traps

JHines0 by • L0 Member
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Uploading NGFW configs to Strata Cloud Manager

I've just begun deploying Strata Cloud Manager for my NGFWs.What is the correct way to upload a working NGFW's configs to Strata Cloud Manager, such that its configs can be turned into a template that can be synced to other NGFW's in SCM? As SCM has no configs in it yet, I don't want my NGFW's configs to get erased and set to zero when first sy...

Essentials vs Pro

Apart from the features difference listed below https://docs.paloaltonetworks.com/strata-cloud-manager/activation-and-onboarding/strata-cloud-manager-licenses-and-support If the Pro features and SLS is not required, what any other concern of using Essentials? in the support-wise. will can I open a case to TAC if using SCM Essentials?

Not possible to revert local override on a FW managed by Strata Cloud Manager

Dear Palo Alto Community, the customer made a mistake by configuring on Strata Cloud Manager the wrong IP address on an aggregate interface and because of that change the FW lost the connection to Internet (and also to Strata) causing also a lot of network issues on that specific site. In order to solve the issue we ovverride locally on the ...

AndreaB by • L1 Bithead
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Possible to disassociate global snippets from SCM? (Total number of security profiles exceed platform capactity)

Hi everyone, for lab purposes I set up a VM-50 eval instance, onboarded it to Strata Cloud Manager and tried to do the first push. The initial push couldn't be completed, throwing the error: Error: Total number of security profiles (47) exceeds platform capacity (38) I tried to remove the default global snippets from the config, which comes...

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