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Strata Cloud Manager
Strata Cloud Manager is our AI-powered solution that enhances network security management, prevents disruptions, and simplifies operations across SASE and NGFW platforms. The names for AIOps, NGFW, Prisma Access, and SD-WAN have been updated to Strata Cloud Manager in the product UI.
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Strata Cloud Manager
Strata Cloud Manager is our AI-powered solution that enhances network security management, prevents disruptions, and simplifies operations across SASE and NGFW platforms. The names for AIOps, NGFW, Prisma Access, and SD-WAN have been updated to Strata Cloud Manager in the product UI.
About Strata Cloud Manager
Strata Cloud Manager is our AI-powered solution that enhances network security management, prevents disruptions, and simplifies operations across SASE and NGFW platforms. The names for AIOps, NGFW, Prisma Access, and SD-WAN have been updated to Strata Cloud Manager in the product UI.

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New reports On-Demand BPA

Hello team:I have a question: Do you know what the new process will be for generating on-demand BPA reports via the Posture API in Strata Cloud Manager? Given the following message:“The On-Demand BPA dashboard will be deprecated on April 30, 2026. Please transition to the new Posture API to upload your configurations for an ”on-demand“ best prac...

Facing issue in application access & health status shows as down in Prisma ZTNA Connector.

The private application hosted on AWS behind an Application Load Balancer (ALB), and the ZTNA Connector is also deployed within the AWS environment. We configured the application FQDN in the ZTNA Connector however, the application status remains in a DOWN state. To address potential DNS resolution issues, we added the internal DNS servers ip in ...

Global Zones / Rules

We want to create some standards rules that will apply to most zones - It looks like the only way to do this is to define all zones that needs these rules at a global level. Looks like maybe tagging could be used as an alternative to allow zones to be defined at a folder level, but this seems overly complex

R.Naylor by • L1 Bithead
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Information about Palo Alto Software upgrades via SCM

Hi everyone, I am trying to get more information on upgrade the PAN-OS software via SCM. I know how to configure and run it using the Groups and Schedules found under software updates page, but I was wondering about the specifics I cannot find in the documentation. I am hoping anyone here can answer my questions. 1. When creating a schedul...

Getting Started with the Strata Cloud Manager Terraform Provider

In this guide, we will walk through the end-to-end process of setting up and managing your infrastructure as code using the Strata Cloud Manager (SCM) Terraform Provider. We will begin with the prerequisites—creating a service account and securely configuring your provider block—before initializing your Terraform workspace. Once the foundation...

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ariqbal by • L2 Linker
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ADEM Shows Gaps In Synthetics Trends

New to Prisma/ADEM and GlobalProtect in a SASE environment. I'm using ADEM/Activity Insights to troubleshoot a user experiencing Citrix Disconnects. We noticed high Memory Utilization (> 85%) and believe that is it. However, I'm perplexed- ADEM shows two ~ 5-minute gaps in Synthetic Performance Metrics graphs in the user's Experience graphs b...

Introducing the Strata Cloud Manager (SCM) Terraform Provider: Automate and Scale Your Network Security

Being a network security practitioner has never been more demanding. Networks are growing in scale and complexity, so managing security configurations manually has become slower, riskier, and increasingly difficult to maintain. Hand-keyed changes inevitably introduce mistakes, and without a centralized system, live environments easily fall out o...

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ariqbal by • L2 Linker
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[Updated] SCM Device Restart Incidents — False Positive Notification

Original Post -SCM Device Restart Incidents — False Positive Notification Initial update at 9PM Apr 22, 2026 by AIOps engineering team Updated April 26, 2026 by AIOps engineering team Updated June 4, 2026 by AIOps engineering team June 4 Update The Device Restarted alert has been re-enabled in production as of June 4, 2026. Following extensiv...

SCM Device Restart Incidents — False Positive Notification

This is to inform you of a known issue affecting Firewall Restart Incidents in Strata Cloud Manager (SCM). What happened Beginning April 16, 2026, a subset of customers received a high volume of "Device Restarted" incidents for firewalls and Panorama instances that had not actually restarted. These were false positives caused by a defect introdu...

Cortex Installation

Hello all, Where is the installation paths for Cortex located. I see two paths I need to know which one is more true for a script i am creating. C:\ProgramData\CyveraC:\Program Files\Palo Alto Networks\Traps

JHines0 by • L0 Member
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Uploading NGFW configs to Strata Cloud Manager

I've just begun deploying Strata Cloud Manager for my NGFWs.What is the correct way to upload a working NGFW's configs to Strata Cloud Manager, such that its configs can be turned into a template that can be synced to other NGFW's in SCM? As SCM has no configs in it yet, I don't want my NGFW's configs to get erased and set to zero when first sy...

Essentials vs Pro

Apart from the features difference listed below https://docs.paloaltonetworks.com/strata-cloud-manager/activation-and-onboarding/strata-cloud-manager-licenses-and-support If the Pro features and SLS is not required, what any other concern of using Essentials? in the support-wise. will can I open a case to TAC if using SCM Essentials?

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