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Prisma SD-WAN Discussions
Discuss Prisma SD-WAN, Palo Alto Networks cloud-delivered service that implements app-defined, autonomous SD-WAN to help you secure and connect your branch offices, data centers and large campus sites without increasing cost and complexity.
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Prisma SD-WAN Discussions
Discuss Prisma SD-WAN, Palo Alto Networks cloud-delivered service that implements app-defined, autonomous SD-WAN to help you secure and connect your branch offices, data centers and large campus sites without increasing cost and complexity.
About Prisma SD-WAN Discussions
Discuss Prisma SD-WAN, Palo Alto Networks cloud-delivered service that implements app-defined, autonomous SD-WAN to help you secure and connect your branch offices, data centers and large campus sites without increasing cost and complexity.

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Welcome to the Prisma SD-WAN Discussions!

To make this forum valuable and enjoyable for everyone, please review the following guidelines before participating: Rules and Best Practices Be Respectful: Treat fellow community members with professionalism and courtesy. Constructive discussions are encouraged; disrespectful or inflammatory comments are not. Stay On-Topic: This board is d...

JayGolf by • Community Team Member
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Upgrade PANOS and SDWAN Plugin

What steps / order is everyone taking when upgrading PANOS and SWWAN Plugin with Panorama, HUBS, Branch fws.Current -> upgrade to:Panorama - 11.1.6-h14 -> 11.1.13-h5 Plugin - 3.2.2 -> 3.2.4-h2 Branch fws - 11.1.6-h14 -> 11.1.13-h5 HUBs - 11.1.6-h1 -> 11.1.13-h5

clewis1 by • L3 Networker
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SD-WAN with ION's running 6.5.1-b5 performance issues

I wanted to find out if anyone has had issues with running 6.5.1-b5 on their ION's (3000/3200/9000). We have been running this version since late October. We receive random reports of slow performance and we can't figure out where the issue lies. I'm not singling out the ION's or the software version because we have had these reports before we u...

Handling voip behind ION 1200S

HI Everyone, I am new to Palo Community, and having difficulty in getting sip trunk up and running behind the ION 1200S We have a NEC PABX behind ION 1200S SIP ALG is disabled The carrier wants to receive the Public IP address as contact address but NEC is sending the local ip address Thats the reason carrier is sending 403 Should I s...

Resolved! Prisma SD-WAN monitoring API's

We are currently working on bandwidth monitoring for our SD-WAN using the following API endpoint: /sdwan/monitor/v2.0/api/monitor/network_point_metrics_bw So far, we have been able to successfully retrieve ingress and egress bandwidth use data using the "BandwidthUsage" metric in the request payload. Could you please provide a list of all the o...

Service Health Probes

Hello, I'm trying to configure service health probes over standard VPN tunnels. I've configured a new probe and a new probe profile. added the new profile to the category circuit. I see it under monitoring but I get 100% packet loss. I don't see any flow for the endpoint ip address. is anyone using this feature ? Regards, Elad

API call to get circit names in ION SD-WAN?

Hi!I'm trying to find API call, that gets circuit names as seen in SCM. Have been researching whole day without success. Reason for this: - Some IONS have one fiber connection and one mobile connection - I need a way to monitor just fiber connection. (our circuit name includes media type) - Interface status is not enough, because fiber connectio...

How to monitor IPSEC tunnels of PRISMA?

Hello, We are trying to monitor the IPSec tunnels of Prisma SD-WAN ION devices from PRTG, but we have not found a clear or documented method to achieve this. We have already tried the following: Polling various SNMP OIDs (none seem to provide tunnel status). Testing SNMP traps that might relate to IPSec tunnels. Querying the API, but we ar...

SDWAN ion 1200s port issue

Hi Dears, Currently I'm facing issue with multiple ION 1200s that when connecting to port 1 its blinking physically but its shows down on GUI and CLI but if I change from port 1 to 3 its working normally with the same cable. Also already change the device with new one on some branch but im facing same issue with the new device also. any so...

Making WAN interfaces for Prisma SD-WAN sites with API calls

I keep getting an error attempting this. I am using the Api from the pan.dev site the API call is : https://api.hood.cloudgenix.com/v2.7/api/tenants/xxxxxxx/sites/xxxxxxxx/waninterfaces I enter the info I think I need to create the circuit ID on the site. I get this error error":[{"code":"INVALID_JSON_INPUT","message":"\"Input JSON does not...

T.Colvin by • L1 Bithead
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Resolved! Inability to Prisma Access SD-WAN Metrics via API Endpoints

I am experiencing issues accessing Prisma SD-WAN metrics through the API on multiple versions. While certain API endpoints, such as those related to site and device configurations, are functioning correctly, I am unable to retrieve data from metrics-related endpoints. Here are the specifics: Working API Example: Endpoint: GET /v4.10/api/site...

K.Jrva by • L0 Member
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  • 2 replies
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Console cable coming with ION 1200S

The console cable (the flat black one) that comes with the ION 1200S seems to be pinned out differently, do we need a specific driver to make it work Device manager said it is working properly but the terminal is just blank and not responding. Tried another an old Cisco console cable and it works, so problem is not with the console port, lik...

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