Cloud Delivered Security Services
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Cloud Delivered Security Services
Post questions, provide answers, share best practices, and connect with peers and experts in this area dedicated to Palo Alto Networks’ Cloud Delivered Security Services.

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Threat & Vulnerability

Welcome to the Advanced Threat Prevention discussion area. Here, we explore Precision AI-powered protection that stops zero-day malware, exploits, and command-and-control attacks in real time—ensuring proactive defense and resilience against today’s most sophisticated threats.

544 Posts

Endpoint (Traps) Discussions

Traps Advanced Endpoint Protection prevents cyber breaches by protecting and enabling users to conduct their daily activities, and automating prevention by autonomously reprogramming itself using threat intelligence gained from WildFire.

25 Posts

Enterprise Data Loss Prevention Discussions

A forum to ask or share about Data Loss Prevention (DLP) strategy. DLP ensures sensitive or confidential information doesn't leak outside of the corporate network. Let's rethink DPL together.

15 Posts

Next-Generation CASB Discussions

This forum is to discuss Palo Alto Networks' Next-Generation CASB, an integrated, multi-faceted CASB solution that helps security teams meet the security challenges of today.

15 Posts

IoT Security Discussions

Discussions about IoT Security — aka the Internet of Things — a cybersecurity strategy that safeguards against the possibility of cyberattacks which specifically target physical IoT devices that are connected to the network.

31 Posts

AI Access Security Discussions

Welcome to the AI Access Security discussion area! Here, we focus on how AI Access Security facilitates safe Generative AI adoption by providing real-time visibility, streamlined access control, and robust data protection. Join us to share insights and discuss strategies for keeping sensitive information secure in AI applications.

5 Posts

Advanced DNS Security Discussions

Welcome to the Advanced DNS Security discussion area. Here, we focus on delivering real-time, AI-powered protection against DNS-layer threats—ensuring visibility, control, and prevention across all network environments.

3 Posts

Advanced WildFire Discussions

Welcome to the Advanced WildFire discussion board. Use this space to share insights, ask questions, and explore best practices for stopping zero-day threats with AI-powered malware analysis and real-time protection. Connect with peers and Palo Alto Networks experts to learn how AWF strengthens defenses against unknown attacks.

2 Posts

Advanced URL Filtering Discussions

Welcome to the Advanced URL Filtering (AURL) community! This is where we come together to explore how AURL stops phishing, malware, and zero-day web threats in real time. Share your experiences, ask questions, and connect with peers to get the most out of AURL and strengthen your web security.

6 Posts

Activity in Cloud Delivered Security Services

High alert with signature

Hello, I'm sending out a message in a bottle — I'm noticing a very high number of false positives on signatures with a high severity level, whether they are Anti-Spyware or Vulnerability Protection signatures. The issue is that the solution doesn't implement a scoring system to determine the relevance of its alerts. I'm wondering if anyone has...

Resolved! AI Access Security licensing – concurrent users or named users?

Hello everyone, We recently purchased an AI Access Security license for a PA-440 firewall with 100 users.However, the customer has 140 real users in their environment. I would like to understand how the license assignment works: Is the license based on concurrent users? Or is it assigned to the first 100 users that authenticate/connect? Wh...

IoT Security

new user get 502 bad gateway after authenticated to IoT portal troubleshoot so far.. Tried Reloading the Page Tried a Different Browser Tried in Incognito Mode Tested on Another Device Cleared Browser Cache Checked for DNS Issues

Smart Alert Triage Across Multiple Tenants and Environments

Efficient alert triage starts with clear categorization. Group alerts by severity, impact, and affected tenant or environment to quickly separate critical incidents from noise. Establish standardized alert thresholds and naming conventions so issues are instantly recognizable across systems. Use automation to suppress duplicates, correlate relat...

Cortex XDR Agent & MDE

I am trying to install Cortex Agent and MS Defender for Endpoint on a Windows Server. We have managed to get them to run in parallel on Windows 10, but are failing to get it work properly on Windows. The bit that is not working is pulling down the AV settings from the MDE console. I have been told to add exclusions into Cortex, and I have added ...

Resolved! When will the Legacy URL Filtering license be transitioned to the A-URL license?

Hi There have been a lot of recent changes in Palo Alto, so I'm currently reviewing and organizing the data. Please refer to the link below to check the timing of license transition from TP to A-TP, DNS to A-DNS, and WF to A-WF. However, despite searching most of the documentation, I cannot find anything that states when URL Filtering will b...

Newsletter: Cloud Delivered Security Services, Oct-2025

Welcome to the CDSS Monthly Newsletter The Cloud-Delivered Security Services (CDSS) Monthly Newsletter brings you the latest updates, insights, and innovations from Palo Alto Networks’ cloud-powered security platform. Each month, we spotlight key product releases, upcoming events, technical tips, and best practices across our Advanced Core Sub...

Resolved! Upgrade from Basic Threat Prevention to Advanced Threat Prevention

Currently, two PA-320 peers are in HA configuration with Basic Threat Prevention license which is expiring in Feb 2026. I am going to buy ATP license in the upcoming renewal. Do I have to configure the ATP profiles from starch and bind those profiles with the security rules OR Basic Threat prevention profiles(such as AV, Vulnerability protection...

Ajay358 by L2 Linker
  • 8667 Views
  • 1 replies
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Cortex XDR EXCEPTIONS CONFIGURATIOS

Hey ,Under the EXCEPTIONS CONFIGURATION in Cortex XDR , I am seeing 2 options 1. Disable Prevention Rules2. Legacy Agent ExceptionsWhat is the key difference between these two ?i can add file paths/process in both of these , what is the preferred one ?

Cortex XDRが使用ソフトをブロックする

使用しているソフトをアップグレードしたところ、Cortex XDRがブロックし、使えない状態になりました。 使用可能なソフトとして、Cortex XDRに登録する方法はありますか。Cortex XDRのアンインストールを試みましたが、できませんでした。

aerowink by L0 Member
  • 1506 Views
  • 0 replies
  • 0 Likes

AWS sites categorized as "unknown" in URL filtering logs and blocked

Good morning, I'm having an issue where AWS sites like *.amazonaws.com and *.awsglobalaccelerator.com are getting regularly categorized as "unknown" and then blocked per our url filtering profiles. I have confirmed that the connection to the url cloud looks good: )> show url-cloud status PAN-DB URL FilteringLicense : validlibcurl resolver...

Welcome to the Advanced URL Filtering Discussion Area!

Welcome to the Advanced URL Filtering Discussion Area. This is your space to explore, share, and discuss how Advanced URL Filtering, powered by Precision AI, protects users from malicious, risky, and inappropriate web content before it reaches the browser. Join the conversation to exchange best practices, learn about the latest innovations, and ...

tbolatiwa by L3 Networker
  • 1086 Views
  • 0 replies
  • 0 Likes

Welcome to the Advanced WildFire Discussion Area!

Welcome to the Advanced WildFire Discussion Area. This is your space to explore, share, and discuss how Advanced WildFire, powered by Precision AI, detects and prevents unknown malware, zero-day exploits, and evasive threats in real time. Join the conversation to exchange best practices, learn about the latest innovations, and discover how Advan...

tbolatiwa by L3 Networker
  • 1138 Views
  • 0 replies
  • 0 Likes

Welcome to the Advanced Threat Prevention Discussion Area!

Welcome to the Advanced Threat Prevention discussion area! Here, you can engage in conversations about the Advanced capabilities of Threat Prevention - protection against zero-day threats with Precision AI, stopping exploits, malware, and C2 attacks in real time. Check back regularly for the latest updates and community insights on Advanced Th...

rgwalani by L0 Member
  • 6871 Views
  • 1 replies
  • 0 Likes
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