Xsoar Starting your server... Error

I am using Xsoar child tenant. However, I manually selected more than one incident and ran another playbook with the setplaybook command and suddenly Xsoar broke. When I want to reconnect through the browser, I get Starting your server error. I waite

Firmware upgrade ver from 10.2.10 to 11.1.x.

Hi Support,

Our organization is in the process of upgrading the firmware of Palo Alto 460. We are now on 10.1.10. We would like to upgrade to 11.1.x. I would like to know which is the recommended version. There is always a dilemma of which version is

Impossible uninstall Cortex XDR

Hello,

Because of my previous work, I had to install Cortex XDR to work remotely from home and access to the VPN.

Now that I'm no longer working for them, I would like to uninstall Cortex XDR from my laptop (MacBook Pro M2) but it is impossible. I

Generated config file does not contain the expected data after merging

Hi,

I upgraded Expedition tool to 1.2.102 and encountered a symptom I hadn't experienced before. I'm about to migrate an ASA config to a Palo Alto config, and everything seems to be going fine until generating the merged configuration. All the merg

Dual ISP setup on 1 virtual router kb issue

Hello.

so I need to setup a dual ISP setup and found below kb.
https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000PLL8CAO

I know there is also one using different virtual routers but for this specific setup it seems this one is

Install Cortex Agent on on-prem k8s

Hello, 

Anyone have experience installing XDR agent on on-prem cluster with docker installed.

The agent compatibility matrix mentioned XDR version 8.6 is supported 

https://docs-cortex.paloaltonetworks.com/r/Cortex-XDR/Cortex-XDR-Compatibility-Matr

Cortex XDR Issues with macOS Sequoia 15.2 and Airplay

We’ve noticed that with Cortex XDR installed on a MacBook running macOS Sequoia 15.2, AirPlay functionality no longer works for presentations. When attempting to connect to Apple TV via AirPlay, the connection times out. The native macOS firewall is

Setting Up a Remote VPN using Connect Before Logon

Looking for some assistance as I am building out a remote vpn using Connect before logon for my Palo Alto. 

Does anyone know a simple, easy way to set this up with LDAP. Some article are outdated and some are inconsistent in their approach verse othe

API error messages

Hi all

This error message keeps coming up:

The latest API KeyGen was executed on <date and time> with the deprecated algorithm. You are advised to configure the more secure API key infrastructure by web interface: Setup -> Management -> Authentia

how to uninstall global protect when it keeps reinstalling even after i uninstall it (i have admin)

Hi there,

Ive tried to uninstall gp from my computer, however, it keeps reinstalling. I have tried deleting all files related to gp (e.g appdata gp files and gp program files). ive also tried this method (link is below) but it doesnt work as it kee

Unavailable Docker Image while trying to update a content pack?

Hello,

I tried to update Virus total however facing the below:

using the command:

podman pull demisto/pack

but still newer packs are appeared!

Not able to set the PANG admin account password after enabling FIPS-CC mode

Hello,

When I set up my AWS PANG to FIPS-CC mode I am not able to set the admin account password. I tested the paloaltonetworks.panos.panos_admpwd module before enabling FIPS-CC and it works utilizing the priv key (RSA 4096). I successfully set up on

BPA Tool - Latest

Hello where do I access the latest Best Practices Tool? My understanding is that this tool has been recently moved? Is it under Strata Cloud Manager?

Thanks, 

EDL is accessible but IP addresses are not populting in firewall

Hi All, I am currently facing an issue where the EDL is not populating with IP addresses, however, from the same EDL server URL list is populating fine. The EDL is already applied to a policy, and for testing i have added only one IP address in it. A

Root Partition Full

Hi All,

I am trying to clear root partition on our passive FW.

It was suggested in one of the articles(https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClaJCAS)that we can try to delete Core Files.

But Im kind of hesita