Not able to export custom field in the report

Hello team,

I attempted to export the values of custom SLA fields into a CSV report. When I tried to create the report through the UI, it displayed the timer values, but when I actually generated the report, it only showed the run status (running or

Email confirmation:

Hello Everyone,

When we request the Palo Alto team to review or change the category of an executable that is already been tagged as 'Malware' , why don't we receive an email confirmation from the platform acknowledging the receipt or change of the

No communication method found for form

Hey

I'm getting this error when I try to use Data collection (Task Only)

No communication method found for form "". Task can be completed manually

Has anyone encountered this and can help? 

Meta Apps bypassing Captive Portal Authentication

Hi Everyone,

I am asking your expert advise on this issue:

We have an AP in bridge mode that is directly connected to Palo Alto. The firewall acts as the dhcp server and the AP just extends/bridges the network wirelessly. This setup is for Wirele

LIVEcommunity Member Spotlight - February 2025: @Claw4609

We're proud to highlight one of our engaged contributors, and 2025 Cyber Elites, for our February 2025 LIVEcommunity Member Spotlight!

For the February 2025 Member Spotlight, we’d like to showcase, Cyber Elite @Claw4609, for their participatio

[Cortex XDR] - I Want to monitor the file creation, modification, removal, etc. under the specified path through the BIOC Rule.

Dear Everyone,

I would like to use the XDR BIOC Rule to block the host from creating, editing, deleting, renaming, etc. files in specific file paths.

I tried to write a BIOC Rule but found that it can't be successfully applied to the Restrictions p

AI Canvas FAQ

General

Q: What is AI Canvas

A: AI Canvas is a data exploration tool that consolidates data from various sources in Strata platform. Customers can query in plain English and receive intuitive visualizations for better data understanding.

Q: What are

False Positive

A false positive has been detected for RemotePC.exe. Please resolve this.

File Hash: <929803af7c4690cb6b282a05e503698ac5ea3fede9562eaa3ef5e11d17b4c264>

Link to Virustotal report for the file: <https://www.virustotal.com/gui/file/929803af7c4690cb6b2

Rare Admin Login in Environment

Hi guys, could anyone help me with the query I'm trying to do. 

I'm looking to build an alert based on the rarity of a login in the environment. For instance, raise an alert if "admin" logged in to a device, but that action hasn't been seen in the dev

PANOS upgrade 10.2.10-h9, 10.2.12-h4 and 10.2.13-h2

Hi Experts,

We have PA-5450 and Panorama M-700 running on 10.2.8-h3. We are planning to upgrade PANOS to the latest code in the 10.2.X series. While reviewing the Palo Alto documentation, I found that 10.2.10-h9 is the preferred version. However, t

Assistance with 100Gb load testing on a PA-5450

We have a spirent connected directly to a PA-5450 to do load testing on the 100Gb ports.  The PA5400 has two NC cards (Slot 1 & 2) and then 4 DPC cards (slot 3-6).  The docs show that NC1 is logically mapped to DPC3, and NC2 is mapped to DPC4.  But t

GlobalProtect Internal Host Detection with Always-On and Enforcement

Hello,

I am trying to deploy GlobalProtect on some of our endpoints, but I'm running into a set of issues due to our business requirements.

The requirements are:
VPN is in Always-On with full enforcement
All traffic from those devices must stay inter

When should I use "enforce symmetric return" in the PBF rules?

What is the purpose of this setting? Doesn't all traffic go out the same route as it came in, anyway?