Is partial import of data from a XSOAR instance to another XSOAR instance supported?

Helloa customer I work for is trying to perform a partial import of data from a XSOAR to another instance of the same with same version.They want a partial import beacause they have not so much resources on the second instance and they just need it t...

Panorama log import

I have firewalls managed by Panorama that I want to do some ML and RE on traffic logs. Right now I have this setup for 2 firewalls using the log export feature on the firewalls. Each firewall exports traffic logs to a different folder on my Expeditio...

XDR agent quota exceeded

We're running 7.4.x currently and we've been seeing a ton of these alerts lately, and it seems to be for the same four or so machines out of several thousand. It is just alert after alert. I checked the log folders on the machines and they aren't any...

Adobe Reader block install macOS

IPv6 dual stack configurations.

Hello, I want to achieve IPv6 dual stack configuration on PA-850. What are the requirements for this type of configuration? For IPv4 traffic will hit to our IPv4 configured wan IP and for IPv6 traffic will hit to IPv6 configured wan IP. Please enligh...

Error on generating system logs

i just upgraded to 9.1.11 from 9.1.10 and i get a pop up message saying "Error on generating system logs" but the logs shows up fine and updatedis this a bug ? there isn't an error in the system monitor and i checked the known issues but it wasn't in...

Credits for Defender

Hi, I want to ask how the credits work for Defender. If I have docker containers and host that scale up and down, how would the credits be calculated? There is a limit on the credits, so will the scaling up and running the defender stop at the limit ...

Url filtering

When user asks for providing full access what categories needed to b allowed & Blocked in URL filtering ?

Need an threat id .

I need to block these gamarue & avalanche-andromeda malware family please provide me the Thread-ID for this.

DP 100%

Hi Team, We came across a situation that our DP had just gone high at a time point till 100%. I checked with the system files and found some crashes have attached the screenshot for your reference. Also all the software status where running which i c...

Device Config or Full Config

Hello , I need duplicate FW config... What is your suggestion? Should I import the full configuration file or the device state file? What is the difference of upload full configuration file or the device state? Regards

PBF Dual ISP, inbound NAT broke with spoofing protection enabled

Having an issue where we implemented PBF for dual ISPs on an HA pair that already had inbound NATs configured. When we did this the inbound NATs broke and I found this article:https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000...

Cortex XDR Agent and system logs

Hello All, I am trying to get logs for cortex XDR agent of more than 1 month old, from system and tech support file however not getting any success. Does anyone knows any method by which we can retieve agent logs/tech support logs for more than 1 mon...

Palo Alto GlobalProtect - Detailed HIP logs not seen in the HIP match logs

We have GlobalProtect enabled with HIP. I am able to see the HIP match logs as a summary in the HIP match logs page but wanted to check if Palo alto has the capability to show the detailed information that's collected as part of HIP. For example, if ...