Issue connecting to GlobalProtect with public wifi

Hi guys,

I'm at a coffee shop and using their public wifi to connect to my company GP VPN. I was able to enter my credentials and MFA. The GP showed that I'm connected, but I'm not able to connect to my company's local stuff and can't browse the inte

no alerts no incident

Hi everyone, i have an issue. Cortex receives data from data sources (endpoints, servers etc) but i can not see alerts and incidents. My dashbord shows 0 alert and 0 incident. Who could help to me?

extracting logs for presentation

Hello Everyone, 

I have two loggers and would like to attach them to powerBI to generate report in a more friendly way. is this possible? if yes, what documentation can I used to achieve this? 

If it is not possible what  is the best way to extract l

GlobalProtect Group Mapping for Azure SAML

Hi All,

I have configured Azure with Global protect enterprise application for SAML and configured the Group claim attribute as "group -> user.group" which as 3 usergroups Sales, IT , and Developers.

And in the Palo alto firewall (10.2.8), SAML

upgrade path

Greetings,

I am currently running 10.2.10-h3 and looking to go to 11.1.4-h7.

I understand I need to pre-load but not install 11.1.0 - correct?

I am also running sd_wan 3.0.3 and am contemplating going to 3.3.2.

My understanding is the upgrade path

Global Protect software interoperability

hello all

I am trying to understand the behaviour of the GP software after a firewall upgrade 

for example what if the firewall is upgraded to software that is no longer compatible with the GP software 

Q will the GP software auto upgrade ?

IKEMGR phase 1 failure when pushing template clone to new firewalls for migration

I am migrating from 5220s to a pair of new 5430 firewalls . Template is failing to be push due to a ikemgr phase 1 failure.. I have not change anything with the ike gateway configuration and it should remain the same but the outside interface which t

Forward Proxy & SSL Inbound Inspection Certificate Comparasion

Hello,

1- The CA and Keys checkboxes in the Certificates section of Palo Alto Firewall should always be selected? respectively the certificates used for Forward Proxy and SSL Inbound Inspection should always have CA selected and Keys imported?

2- We us

sorting question

How do I remove the sort by ascending/descending in tabs like vulnerability protection profile and in URL categories, I recently accidentally activated these features and they are quite annoying. 

previously the Custom URL category allow/block list

DHCP with ISP router don't work :/

Hi,

just purchased a PA-3260 and trying to configure it to use DHCP with my ISP router.

The DHCP server works fine on the ISP router, tried it on my laptop.

I reset the PA-3260 than i removed the wired interface and select the first interface and set ip

How to actually get support?

Purchased a pair of PA-1410's last month.  Within 3 days one of the power supplies was dead.  Account rep said submit a tac case, but the device isn't showing up in the portal so i'm blocked there.  Tried calling the support number which sent me here

getting error when pushing from panorama

application-status -> adobe-express-download 'adobe-express-download' is not a valid reference

Getting this error, when trying to push from panorama, can any one help me

External Dynamic List is not showing while creating a policy.

I am trying to create an external dynamic list to block incoming traffic from some IPs. I have created an EDL list listening to a server on LAN to fetch the IPs. However when I am trying to create a policy the EDL option is not showing under the drop

Maximum file size for hash calculations

What is the maximum file size for hash calculations in both XDR data and Insight Hosts files database? Thanks.