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View the slide presentation from our Success Office Hours that took place September 9, 2026. The ...
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A technical look at Network Channels, the secure connectivity layer that lets Prisma AIRS AI Red Tea...
With Cloud NGFW Credit Unification, you can now use your existing Software NGFW (VM-Flex) credits to...
Learn how Software NGFW Credits simplify licensing and provide greater flexibility across VM-Series ...
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Hi Friends, We have a customer who is experiencing issues after upgrading their firewall to version 11.1.4-h7. The firewall is not functioning properly, with many websites being inaccessible and few customer reported a sudden spike in management plane usage. I suspect this could be due to a bug in this PAN-OS version, as multiple customers hav...
Hello , I am using a Palo Alto PA-5220 running software version 10.2.11-h12, and I am currently experiencing an issue with Commit Failed and Dynamic Updates. For the Antivirus/Threats dynamic updates, I have configured the schedule to Download, and the download completes successfully. However, the update is not being installed automatically. Cou...
Hello,I'm planning to upgrade my Palo Alto FW appliance from 10.2.10-h9 to 11.1.13-h7, preferably. Do I need to download 11.0.0 and install a version of that, or can I go directly to 11.1.13-h7 using 11.1.0, which I've already downloaded? Can anybody helps me with upgrade planning? Thanks a lot
Hi, Anyone experienced "connection has timed out" when accessing private application (https) using android phone? It works fine on iOS and windows. Certificate was already uploaded via Browser Security rule. Tried also the same mobile device, connected to GlobalProtect and used different browser, private app is accessible.
Good day All , I am currently unable to access the GUI of a Panorama , after further investigation I have found the below(show system software status) : Process dlsrvr stopped (pid: -1) - Exit Code: 1 Process websrvr stopped (pid: -1) - Exit Code: 1 I followed on to checking the disk-space and found root at 100% : P...
Hello, Wanted to throw this out here to see if anyone has run into this issue and hopefully found a solution. I have been reviewing vulnerabilities identified by the defender agent and have noticed that it is consistently unable to detect when Red Hat has back ported a patch to specific packages. It seems, despite being Certified for Red Hat ...
We are experiencing an issue with SSL decryption on a PA-520 running PAN-OS 12.1.7-h3. After enabling decryption, the firewall operates normally for approximately three hours. However, over time, the number of decryption failures gradually increases until all new connections are rejected. Disabling decryption immediately restores normal operatio...
Looking for help to stop global protect from disconnecting so frequently, and needing to restart computer everytime to reconnect.
Hello - can anyone point me to the steps to send email notifications for when SDWAN devices and sites generate alerts? We have hunted all over Strata Cloud Manager, and have successfully sent test emails via the "Incidents" configuration area, but we cannot figure out how to tie the SDWAN ION devices and SDWAN sites (both branch and data cen...
Hi everyone, Our staff occasionally goes abroad and they still need to be able to work. At the moment, we need to ask them to check their Public IP and then we whitelist that. This gets a bit cumbersome, especially if they're going to 3-4 countries in 2 weeks. Is there a way to allow them to connect to GP if it identifies that it's a particula...
i have use case( 04198171 )and its close i want to open again
Hi All, can advise when GlobalProtect App build 6.3.5.1-30 is expected to be available on the Google Play Store for Android devices? thank you
An internal support agent with access to customer account records sits on a private subnet with no public DNS. Our AI red teaming platform cannot send it a single adversarial prompt. Neither can an attacker who is outside the network, which is why it was deployed there. Production is also the wrong place to test. Finding a jailbreak in a syste...
Hi everyone, I am evaluating the integration between Cortex XSOAR 8 (Commercial SaaS / Government Cloud) and Microsoft Sentinel, which is deployed within a GCC High environment. I have the following queries: 1. CONNECTIVITYI noticed that the Microsoft Sentinel integration in XSOAR provides a "US GCC-High" option under the Azure Cloud dropdow...
Hello, Is there a way to automate tasks in Palo Alto PANORAMA? For example, I want to create a script that allows me to add a “bulk list of objects”—including both IP addresses and domains—and then add them to an existing group. The goal is to automate the blocking of security bulletins that arrive in our email inboxes every day. Doing this manu...
