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Resolved! [User-ID HUB Vsys] Solved Issue User-ID Behavior

Hello LiveCommunity Team! I created this post to share my experience regarding the User-ID Hub for multi-vsys environments involving some User-ID incomplete table for a specific vsys:I have an NGFW with multiple vsys, and in each vsys I have configured a unique Data Redistribution Appointing to dedicated User-ID Agents and Panorama/NGFWs, local ...

License Credit Usage per Firewall

In order to accurately bill our customers, we would like to have a breakdown of credit usage per firewall. I was able to retrieve a list of all firewalls from our panorama instances and also the credit pools and how much is used in total from palo alto API. However, there doesn't seem to be an obvious way to break it down further. Is this tec...

DNS Analytical Logs

Hi Everyone, I need some assistance integrating DNS Analytical Logs into XSIAM. I have tried collecting these logs using an XDR Collector and other available methods, but so far I have not found a supported approach. This requirement is quite urgent, and I would appreciate any guidance from anyone who has successfully integrated DNS Analytical L...

M.Harne by L1 Bithead
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[SOLVED User-ID Domain Mismatch]: Resolving Domain's Conflicts Between Prisma Access GlobalProtect (CIE) and On-Premises Server Monitoring

Hello LiveCommunity Team! I created this post to share my experience regarding an issue involving the User-ID domain mapping issue between the Prisma Access Mobile Users GlobalProtect conflict with the NGFW On-Premises. The conflict arises when an On-Premises NGFW and Prisma Access GlobalProtect use a different user identity sources and domain N...

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GlobalProtect Logs Showing Only a Few Days of Retention on Panorama

Hello Community, We are experiencing an issue with GlobalProtect log retention on Panorama. Our Panorama manages 6 firewalls, and all firewalls are configured to forward logs to Panorama. However, on Panorama, the GlobalProtect logs for the managed firewalls are only retained for about 6 days. When we check the output of the command show sys...

Bizarre "Authentication Failed" Issue: Any OS permanently breaks if it EVER connects to my home network

Hi everyone, I am in a desperate situation. I have 1 month left to finish my PhD, and since June 1st, I have been completely locked out of my university network due to a bizarre GlobalProtect issue. I am consistently getting the "global protect authentication failed enter login credentials" error. I have tested every possible scenario, and the o...

PanGpHip in the official ARM64 build

Hi. I'm trying to install GP on Raspbery PI 4b (aarch64, debian trixie).Our admin downloaded PanGPLinux-6.3.3-c31.tgzInside there are: GlobalProtect_deb-6.3.3.1-638.debGlobalProtect_deb_aarch64-6.3.3.1-638.debGlobalProtect_deb_arm-6.3.3.1-638.debGlobalProtect_rpm-6.3.3.1-638.rpmGlobalProtect_rpm_aarch64-6.3.3.1-638.rpmGlobalProtect_rpm_arm-6.3.3...

Cortex XDR MITRE ATT&CK v16 -- We're Now on v19. Can We Talk About This?

Hey LIVEcommunity, I have been sitting on this for a while and finally decided to write it up because I am pretty sure I am not the only one running into this. If you are a detection engineer or SOC analyst building BIOCs in Cortex XDR and leaning on MITRE ATT&CK to organize your detection coverage, this one is for you. So Here Is What Ha...

D.Ogle by L0 Member
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add vsys license from HA pair managed by Panorama. Any step? Reboot required ?

I have a HA pair firewall without vsys license. Now, i would like to add the vsys license in this HA pair in production environment, Do the traffic affected ? how is HA status ? if so, how to minimize the impact for adding the vsys license ? from some document, the device will be in suspended status. some people said that the device have to r...

Can we create a custom log forwarding to syslog server for PAN OS greater then 11.0.0

In our Panorama syslog forwarding we can see logs are sent in the Default Format . We need to change it to a customized format . Default Format :<14>May 27 20:07:50 FW1 1,2026/05/27 20:07:49,016201049542,CONFIG,0,2562,2026/05/27 20:07:50,10.252.40.134,,set,ADMCREGT,Web,Succeeded, deviceconfig high-availability group,7618904982443524109,0x8...

Resolved! basic network, complex problem (please help)

Hello Everyone!i have encountered an issue with my network testing environment and would like to ask for your opinion.I wanted to test for connectivity in my environment so the only policy rule is a full any/any on any service with action allow, so it overshadows everything. my layout is such:eth1/4 192.168.1.1/24 eth1/14.1 192.168.20.1/24eth1/1...

Community Release Notes – June 2026

Mark as New · Mark as Read June 2026 Updates Welcome to the June 2026 edition of the LIVEcommunity Release Notes! We are continuously working to elevate your platform experience, expand access to critical security intelligence, and improve local content consumption across our global user base. This month, we are thrilled to bring you a brand-n...

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IrynaC by Community Manager
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