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Community Activity

Pre-Logon Behavior with SAML Login

I recently found interesting behavior in GlobalProtect with pre-logon when using SAML. I started off by following these instructions: Remote Access VPN with Pre-Logon The customer I was working with had certificates in the user-store they did not want to access during pre-logon or user login. We specified "Machine" in the "Client Certificate ...

GPVPN Issue

We have GlobalProtect Agent 6.2.8-c317 yesterday some users could connect but could not access network files or get on the internet. Other user no problem. Nothing changed on our network other then the GP VPN license expired 2 days ago even though we paid for the renewal 3 weeks ago. I am not a Palo Alto person and since I cannot get to support...

GP Agent Machine Certificate Check

Hello, I am trying to find out more information about a GP portal setting called Machine Certificate Check under Portal Configuration / Agent / Agent Config / Config Selection Criteria / Device Checks. I was hoping to use a machine certificate check outside of the authentication tab to allow or disallow machines based on user/user group, but I...

New Deployment SCM Essentials > Pro for AIOps Functionality

Folks, I have a standalone hardware firewall and I'm am trying to to use what was the AIOps Essentials functionality now bundled with Strata Cloud Manager Essentials. The telemetry data is flowing from my firewall to SCM. Since installation I have performed a Commit on my firewall. In SCM Insights > NGFW > Status and Monitoring I see...

Claude AI Activity and False Positive Alerts

Hello, Recently, I’ve been noticing quite a few false positive alerts related to the use of Claude AI. I’m investigating these alerts and trying to understand exactly what Claude is doing on the endpoint. I would like to review the command history and the actions performed by the application, but I cannot find enough information directly in the ...

Virtual Test Lab

1 min read

The Virtual Test Lab (VTL) offers an environment where users can practice and get familiar with the Palo Alto Networks Next-Generation Firewall. The pre-built lab environment provides access to a Windows Server OS, two Linux server OSes and a Palo Alto Networks Next-Generation Firewall. It allows users a fully isolated environment to freely con...

Masharad by • L4 Transporter
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  • 76 replies
  • 20 Likes

Licensing API Key expiration Notification

Hello everyone, I've recently had an issue with my licensing and it was because the API key was expired. I generated a new one and everything worked out fine. Is there any way to get notified when it expires or orior to it expiring?

PDF not getting blocked by pre defined Data patterns

We do not see the pdf format getting listed under file type in predefined patterns. Below is the ref. screenshot, What are the expectation by selecting the file type "Any"? It seems that only HTML and Microsoft office documents are supported under this category. We have observed that the PDF files are not getting blocked having the same c...

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Clarification on Strata Logging Service and eDLP Log Forwarding

Hi Team, We are an MSSP and have received a request to support eDLP. Since we do not have access to these devices/services in our environment, we primarily rely on the available documentation to understand and support them. I have a few questions regarding how Strata Logging Service (SLS) works. We currently support Prisma Access using SLS. Wh...

A month-Old Issues Triggering a Case Now

Hello Community, We have identified several cases where the associated issues are showing dates from August. Has anyone encountered similar behavior? Could you please share your insights on the possible cause of this scenario.

S.Edwin by • L0 Member
  • 153 Views
  • 1 replies
  • 0 Likes

Securing Transport: Introducing DNS over TLS (DoT) Support for Advanced DNS Security Resolver (ADNSR)

3 min read

This blog was written by Harsh Shah, Sr. Technical Marketing Engineer As enterprise networks expand across complex hybrid environments, securing Domain Name System (DNS) traffic has become a critical priority. For network operators and security teams, relying on traditional, unencrypted DNS protocols creates significant privacy and data manipu...

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JayGolf by • Community Team Member
  • 93 Views
  • 0 replies
  • 0 Likes

Finding What You Need, Faster: Meet the New AI-Powered Search and Copilot Navigation in Strata Cloud Manager!

2 min read

This blog was written by Zamin Ali Salman, Sr. Product Manager If you manage network security day in and day out, you know that efficiency isn't just a convenience—it's a requirement. When you need to troubleshoot a policy, configure a new gateway, or find specific technical guidance, you don't have time to navigate through multiple menus or s...

JayGolf by • Community Team Member
  • 120 Views
  • 0 replies
  • 0 Likes

Coming soon to a Fuel Spark User Summit near you - Strata Cloud Manager topics!

3 min read

Hello, everyone! One of Fuel's primary directives is bringing education and information to our members to make your lives easier. As Fuel has become more active over the last several years, we are getting more and more support from different units within Palo Alto Networks and we cannot be more thrilled. Whether it is working with our amaz...

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