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Community Activity

Performance Issues & UI Lagging after Upgrade to Cortex XDR v5.2

Hello Community, We recently upgraded our tenant to Cortex XDR Cloud Management Console Version 5.2, and since the update, we are experiencing severe performance issues when trying to view data. The Symptoms: Failed Data Rendering: The main menus and sidebar tabs click open normally, but clicking on any dashboard leads to indefinite loading. Th...

Panorama SD-WAN Plugin Compatibility

Hello All! Seeking clarification on whether or not I need to upgrade my Panorama SD-WAN plugin. Currently, I am running PAN-OS 10.2.x and using SD-WAN plugin version 3.0.3. In the compatibility matrix the maximum PAN-OS version listed for this plugin version is "Latest". Does this refer to the latest version based on the minimal PAN-OS versio...

nohash4u by • L3 Networker
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Virtual Test Lab

1 min read

The Virtual Test Lab (VTL) offers an environment where users can practice and get familiar with the Palo Alto Networks Next-Generation Firewall. The pre-built lab environment provides access to a Windows Server OS, two Linux server OSes and a Palo Alto Networks Next-Generation Firewall. It allows users a fully isolated environment to freely con...

Masharad by • L4 Transporter
  • 124599 Views
  • 86 replies
  • 20 Likes

DecryptSSL Inboundwith SSL app no

I have just configured SSL Inbound for two servers and I'm seeing some unusual behavior. I can see random connections where the SSL "decrypted" flag is set to "NO" for SSL application. However, when the application is web browsing, it is always set to "YES".

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BigPalo by • L4 Transporter
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Resolved! CSP Customer Support Portal Down for Maintenance – 23 October 2026

Hello Community, We are unable to access the Palo Alto Networks Customer Support Portal: https://supportcases.paloaltonetworks.com/ The portal displays the following message: “This website is down for maintenance. Sorry for the inconvenience. We'll be back shortly.” We observed this issue on 23 October 2026 at approximately 10:44 AM IST. Could a...

Join Us in Welcoming LIVEcommunity's 2026-27 Cyber Elite Experts!

2 min read

Welcome back to another milestone year for our community! Every thriving cybersecurity community has its champions: the dedicated experts, problem-solvers, and mentors who consistently share their technical knowledge and elevate the conversation for everyone. Since 2020, the LIVEcommunity Cyber Elite program has been our way of celebrating the...

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JayGolf by • Community Team Member
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  • 0 replies
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When connected to GP the internet connection goes to about 1meg

We have something of a sporadic issue. When some users connect to the VPN with GP their throughput drops to about a meg. It's just a handful of users. My home ISP, Metronet works just fine, a user a few miles away, also Metronet has this slow down so bad it's not usable. It's not just Metronet, we have seen this on AT&T and several other ISP...

Idira Identity Security Platform Upgrade

1 min read

Upgrade to the Idira Identity Security Platform Transitioning unified Idira Identity Security Platform (ISP)? Our latest guide outlines everything you need to know about the upgrade process, key features, and performance benefits. Click on the attached pdf below to learn more!

JayGolf by • Community Team Member
  • 116 Views
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ZSP for Managed K8s Customers Office Hours Slide Deck - October 2026

1 min read

View the slide presentation from our Success Office Hours that took place October 22, 2026. In this session, our product team walked through how Palo Alto Networks Idira® combines Zero Standing Privileges with a terminal-first workflow tailored for DevOps and Site Reliability Engineering (SRE) teams and ran a live demo. We also previewed the bro...

DIY AI Security: A First Look at the Custom App-ID Signature Generator

3 min read

If you’ve been managing Palo Alto Networks Next-Generation Firewalls (NGFWs) for a while, you know the drill. A new, obscure, or internally built application hits the network, and the firewall classifies it as unknown-tcp or general web-browsing/ssl. To gain visibility and control over that specific traffic, you have to write a custom App-ID sig...

inoumba by • L2 Linker
  • 84 Views
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CUSTOMER ADVISORY: Required Action for Azure hosted VM-Series & AIRS Instances

*********************************************************************************************************************************** (07/20/26) Update: The information in this post is outdated and is no longer applicable. For the latest guidance and required actions, please refer to the updated customer advisory: CUSTOMER ADVISORY: Action Requi...

PA1420 HA Mode stucks in Initial (HA Initializing) mode for too long

HI All, We have an Active Passive PA-1420 which is connected together via H1-A and H1-B together. But when we restart the nodes or either of the nodes, the Passive PA stucks in Initial (HA Initializing) mode for too long. The last time i checked We restarted the devices at 12:25:00 and I last time checked 1:00:00 it was still in the same m...

GlobalProtect Frequent Disconnect and Reconnect Issue for Some Users

Hello Community,We are experiencing an issue where GlobalProtect frequently disconnects and reconnects in a loop for some Windows users.The issue is intermittent. More than 90% of our users are working normally, while fewer than 10% are experiencing the frequent disconnect/reconnect behavior.For the affected users, GlobalProtect connects success...

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