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Global Protect AutoVPN and Windows 10 Login Screen

When I login to my laptop computer - underneath my user name for sign in SOMETIMES is the statusmessage: GlobalProtect Status: Connected (and under it the name of the GP portal/gateway.) But at other times I see no such message or "sign in options". ...

Resolved! Restore Panorama after hardware failure

How do I restore Panorama configuration? I do a "Scheduled Config Export" every night. Old Panorama VM had to be rebuilt from scratch. No access to old VM. I have rebuilt the VM from OVA. When I try to "Import name Panorama configuration snapshot" pe...

User-ID agent

We have User-ID agent installed on windows VM server. We want to increas the RAM on this VM to improve the performance. If I shutdown this VM, what will be the impact on user authentication during VM remain shut down? Please refer me to some KB so th...

Interface 'configured but down'

Hello, I have used interfaces in the past on a PA 3020 that were later disconnected. Those interfaces are still indicated in bright red with the message 'configured but down', including speed/duplex even though nothing is physically connected. As thi...

Resolved! Palo Alto Test Pages - Inconsistent Results

Hi All, I noticed that the Palo Alto test pages for 'newly-registered-domains' and 'command-and-control' do not block when copied from a chat window or manually entered into a web browser. However when I directly click the link on the Palo Alto test ...

Getting Low Speed

Guys, My Lan users are getting a slow downloading speed. I have checked the ISP cable directly and there I am getting the accurate speed which is 30Mbps. But when I am connecting the ISP cable to Paloalto after that I am running the speed test it's g...

IPSec tunnel to Azure - Strange issue

HI all, I have an active ticket with PA but struggling to get through to anyone atm. We have recently made some routing changes and moved the Azure IPSec tunnel from an SRX to a PA. The tunnel came up fine but we are having a weird issue with RDP. It...

Global Protect Transparent Update

Hi All, I've been testing a transparent upgrade from 5.1.8 to 5.2.9. (only handful of clients) We're a windows 10 site, 1909 + So far so good however I have come across a client that refuses to update. the device prompted the update and informed the ...

Cortex Xdr Partial protected (7.4)

Hi everyone , we have a problem with some of our linux servers ,the status is partial Protected ,the secure boot is disabledthe kernel supportedthe policy is the same on all servers (also those with status 'protected')the only thing that i find is th...

False Positive Report

Dear Palo Alto Team, I would like to report false positive detection by Palo Alto Networks as Generic.ml. Filename: adrsetup.exeMD5: be839391970726b69676f4e5c152db0fSHA1: da814416ce17a72e40961e63fdc92a919e682298SHA256: a1bea59e6047cc0e7940a4b021f9b27...

Resolved! How to check if my PA device is already registered???

Hello all. We are receiving a bunch of palo alto devices at my facility that we are needing to reset and re-sell if possible. I've managed to figure out how to factory reset and password-recover the said devices, but how do i check and make sure the ...

wrong user-id mapping

Hello everybody,We have a problem with a user to IP mapping. Doesn't matter which version of PanOS - 7 or 8, doesn't matter if it's using windows agent or direct access from paloalto to LDAP servers. Let's say a user is going to some server, windows ...

Acceptable packet loss over Global Protect VPN?

Dear all, I was just wondering if others suffer from packet loss over their GlobalProtect VPN connection which has any impact on the connection or applications? We use a financial package that has a fat app on the endpoint and connects back to an SQL...

Credit Card generator

This site very nice Credit Card Creator

VM-50 SSL decryption

Hi, We have deployed VM-50 in our small offices (max 20 people).We tested SSL decryption in one location, it works fine but I cannot find any Palo Alto statement on the max number of SSL decryption session supported. The only numbers I found starts a...