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When Trust Changes: Building Cryptographic Agility Into Certificate Management

12 min read

Why continuous certificate visibility, automated lifecycle management, and flexible CA relationships are essential to maintaining digital trust. Digital trust is built on relationships between certificates, cryptographic keys, certificate authorities (CAs), and the systems that rely on them. Every secure website connection, authenticated appli...

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alharris by • L1 Bithead
  • 15 Views
  • 0 replies
  • 0 Likes

Unable to Create a New Support Case – Portal Access Issue

Hi Team, I am encountering the error message shown in the attached screenshot when trying to create a new support case. After logging into the portal, when I attempt to create a case for one of my customers, I receive the attached error message. Could you please look into this issue and help me resolve it? Please let me know if you need any addi...

What Is "GPCS-sc-interfw-rule" on Log Prisma Access

Hi everyone, I recently set up a Service Connection (SC) via Strata Cloud Manager (SCM), and the tunnel is successfully established. To test the policies, I disabled the rule allowing traffic from SCM to the Peer DC (Firewall). Currently, I'm experiencing a one-way communication issue: GlobalProtect (GP) users cannot ping or access apps in the...

R.PUTRA by • L0 Member
  • 43 Views
  • 0 replies
  • 0 Likes

Confirmation of Panorama 10.2.13-h7 Impact and PHP Version

Attention: Global TPM team, Regarding CVE-2026-109618 / CVE-2026-109619, could you please confirm the following? 1. What PHP version is included in Panorama 10.2.13-h7? 2. Can we understand that Panorama 10.2.13-h7 is affected by this issue and that 10.2.13-h27 (or later) is the fixed release for Panorama? Best Regards,

Nimbus by • L2 Linker
  • 165 Views
  • 3 replies
  • 0 Likes

PA-5450 Dataplane CPU Utilization Discrepancy (GUI vs SNMP)

Attention: Global TPM team, Hello, Could you please clarify the relationship between the Dataplane CPU utilization shown in the GUI and the SNMP CPU OIDs on a PA-5450? It was observed that the GUI shows approximately 80% Dataplane CPU utilization, while hrProcessorLoad.2 (1.3.6.1.2.1.25.3.3.1.2.2) returns only 5-10%. Could you please con...

Nimbus by • L2 Linker
  • 176 Views
  • 3 replies
  • 0 Likes

PAN-OS 11.1.6-h40 - __telemetryuser Account Created After Upgrade and HA Config Sync Shows Not Synchronized

Attention: Global TPM team, We observed an HA configuration synchronization issue after upgrading a PA-3430 HA pair from PAN-OS 11.1.6-h34 to 11.1.6-h40. After the upgrade, HA showed "Config: Not Synchronized". When comparing the running configurations, the only difference found was the password hash of the "__telemetryuser" account. Devic...

Nimbus by • L2 Linker
  • 50 Views
  • 0 replies
  • 0 Likes

Need Policy for MS System Center

Dear All Need help. Recently, we have observed that the Palo Alto firewall shows an alert on the dashboard when a Microsoft System Center user tries to scan and push updates from their workstation. This is routine work for some support users. If it happens regularly, we report this alert and inform higher management why it happens. But it doesn...

rockbd by • L0 Member
  • 45 Views
  • 0 replies
  • 0 Likes

Panorama API - push to devices

Hello Palo Alto Community, I am trying to add an object to an address group and push the changes using the Panorama API. Currently, I am able to create and add a new object to an address group using curl via Windows CMD. However, I am facing an issue with the commit and push process. When I perform a commit, it only applies to Panorama itself, a...

Resolved! Panorama SD-WAN Plugin Compatibility

Hello All! Seeking clarification on whether or not I need to upgrade my Panorama SD-WAN plugin. Currently, I am running PAN-OS 10.2.x and using SD-WAN plugin version 3.0.3. In the compatibility matrix the maximum PAN-OS version listed for this plugin version is "Latest". Does this refer to the latest version based on the minimal PAN-OS versio...

nohash4u by • L3 Networker
  • 187 Views
  • 2 replies
  • 0 Likes

How to disable Telemetry?

How do you actually disable this new cloud telemetry? Last week I performed a PANOS update on my cloud NGFW firewalls and telemetry was forced on. The blurb in the firewall says to visit Hub->TenantManagement or Hub->StrataCloudManager->Settings->Tenant, neither of which exist as a path. The built-in PANOS documentation page says n...

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Delivering More Value to CyberArk Machine Identity SaaS Customers with NGTS

4 min read

Machine identities now outnumber human ones by a wide margin, and the certificates behind them are changing faster than ever. Public TLS certificate lifetimes are shrinking toward 47 days. Post-quantum cryptography is moving from research into planning. Security teams need to know not only which certificates they have, but where those certificat...

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lezhil by • L0 Member
  • 172 Views
  • 0 replies
  • 1 Likes

Neutralizing AI-Generated 0-Day Malware

3 min read

Authors: Pranesh Neelakrishnan, Principal Product Manager (Prisma Access) and Jami Keillor, Principal TME (Prisma Access) In today’s rapidly evolving threat landscape, cybercriminals increasingly leverage generative artificial intelligence to assemble, compile, and alter malware code at scale. By dynamically adjusting code obfuscation routine...

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XDR Collector Status on Dashboard

Hi Everyone, I'm having trouble finding a way to create a widget displaying the XDR Collector status and create a custom correlation rule for a disconnected XDR Collector. I'm not able to find the correct dataset to use in the query. I used Agentic Assistant and was not able to generate the query correctly Is this feasible on Cortex XDR Pro?

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