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AIOps for NGFW Discussions
This forum is to ask questions, provide answers, and troubleshoot queries related to Palo Alto Networks’ AIOps for NGFW, the industry’s first AIOps solution for Next-Generation Firewalls.
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AIOps for NGFW Discussions
This forum is to ask questions, provide answers, and troubleshoot queries related to Palo Alto Networks’ AIOps for NGFW, the industry’s first AIOps solution for Next-Generation Firewalls.
About AIOps for NGFW Discussions
This forum is to ask questions, provide answers, and troubleshoot queries related to Palo Alto Networks’ AIOps for NGFW, the industry’s first AIOps solution for Next-Generation Firewalls.

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Is there any way to import the configuration of brownfield firewall into SCM (simlar to Panorama)

We have many brownifeld firewall in production live network. Customer purchased AIOPs license and wanted to manage all the brownfield firewall from Strata Cloud Manager (SCM). Is it possible to import the existing firewall configurations into SCM and manage it further? Requesting everyone to provide an immediate answer for this scenario.

Important Notice: Downgrade of Firewalls with Expired AIOps Premium Licenses

🔊 What is happening?If AIOps Premium licenses have expired, the affected firewalls will be downgraded to AIOps Free. Subsequently, if the Tenant Service Group (TSG) has no valid Premium licenses, the AIOps Free instance will be migrated to Strata Cloud Manager Essentials (SCM-Essentials). Once this migration is complete, any empty Premium insta...

Phased Migration of AIOps for NGFW Free to Strata Cloud Manager

Starting March 17, 2025, we will begin migrating AIOps for NGFW Free customers to Strata Cloud Manager through a phased approach over several weeks. (Note: We had to push our original migration date from January 2025, which was the original date on this post) The migration of AIOps for NGFW Free does not impact any licenses you have purchased ...

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AIOPs

Good morning I am trying to see if anyone has come across an issue with AIOPs (Free version) populating Rules that failed check and showing what their remdiation suggestions are by selecting the drop down. But after a few days after the drop down options do not show anything but the tab shows a rule that failed checks. I have tried readding t...

A.Jaco by • L0 Member
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Resolved! on-demand BPA error

Hello, I am a partner engineer trying to generate BPA report for customer's NGFW. Customer provided TSF file and i tried the on-demand BPA to upload the TSF file, it successfully uploaded, but after some time (20-30mins) it says failed. error message - Failed to upload TSF file. Please check network connection Note: I don't have any devices in...

AIOPS - How to create reports

We are running the premium version if AIOPs trail. I have two issues. Cortex Datalake showed my firewalls as registered but the file systems show empty. If I go to the reports tab it has a message "Looking to set up a new scheduled report? Go to the dashboard for which you want to receive or share scheduled reports, and set it up there". I have...

Carleton by • L3 Networker
  • 5101 Views
  • 1 replies
  • 0 Likes

Welcome to the AI-Ops for NGFW Discussions!

To make this forum valuable and enjoyable for everyone, please review the following guidelines before participating: Rules and Best Practices Be Respectful: Treat fellow community members with professionalism and courtesy. Constructive discussions are encouraged; disrespectful or inflammatory comments are not. Stay On-Topic: This board is d...

JayGolf by • Community Team Member
  • 3561 Views
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User permissions needed to active to AIOps for Free

Hi All, what are the user role requirements needed for someone to be able to use AIOps for Free? i have an engineer who has superuser/bpa access on the tenant/csp but they are unable to see the option to run aiops for free. Yet I can.. but I am domain admin which is the only diff between the 2 of us. thansk in adv

PA_nts by • L4 Transporter
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NFR AiOps won't let me choose SLS

Hi everyone, I purchased pa440 with AiOps for one year and when I am trying to activate it, I don't have options to choose SLS and this is driving me crazy. Did anyone experience it before? the distributor doesn't have a clue and Palo support won't get back to me for days. AIOps for NGFW  

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E.Levy by • L0 Member
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What populates device_last_connected_source_city

What populates device_last_connected_source_city field in the strata cloud manager , as presented via insights ? On the main dashboard that shows the world map , it shows device locations , are those from client side GPS via the GP agent, or just the locations correlated by the ISP ownership of the presented IP address ? It seems inconsiste...

Feature Adoption -> Best Practices -> URL Filtering Profiles - recent changes?

Does anyone know if PaloAlto Networks made any recent changes to the way AIOPs evaluates if the URL Filtering Profiles are following best practices for the Feature Adoption screen? Our firewalls from October 9th to 11th, saw the score go from 97% to 0% and I can't see any relevant changes in the firewalls. I've been doing diffs between the xml c...

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AIOps download report not updated as per last run report

Hi All, so a while back I ran a BPA report and all good.. we remediated some critical issues and all done. then uploaded a new TSF and re-run the report and all good. however when downloading the CSV of latest report it still shows the critical issues seen in the last report run.. yet in the portal view they are gone. reports were run about 4 we...

PA_nts by • L4 Transporter
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Failed checks

I'm getting many failed checks which are just not correct ... I could list them all but it would take awhile, here's an example: And here's what it looks like on the firewall: Am I doing something wrong? Can I rerun the check some how?

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