AIOps for NGFW Discussions
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AIOps for NGFW Discussions


Resolved! Security alerts section empty

Hello, we ran into an issue where the AIOPs page for the firewalls has the security alerts and recommendations missing.


Other sections seem to be OK and displaying health alerts and data, but this one is empty.


On a call a Palo engineer said that


Feature Missing on AiOPS

Hi All,


After telemetry is configured on FW and the status is success, then we can see Device Health/Health Alerts and other features on Summary Page, and we can have Insights information from Prisma Access (Cloud Management) which seams FW send r


Resolved! Error Access to AIOPS for NGFW Apps

Good Morning,


We have activated AIOPS for NGFW Apps and normally onboarding about 2 weeks ago.

Yesterday I have an error when access to AIOPS for NGFW dashboard, the message is 'Unable to retrieve regional info. Please navigate to this application


radiprm by L1 Bithead
  • 4 replies

Resolved! Cannot Launch AIOps for NGFW

Good morning,


We activated AIOps for NGFW several weeks ago and began using it.


Now when I go to use it, I get a popup saying "Please navigate to this application from the Application Hub to continue."

I am launching this app from the icon at the


twenzke by L1 Bithead
  • 5 replies

What is AIOps for NGFW?


AIOps for NGFW is the industry's first domain-centric AIOps solution that redefines the firewall operational experience by interpreting, predicting, and resolving problems before they become business impacting. 

  • Continuously improve security postur

jhsiao by L3 Networker
  • 0 replies
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