AIOps for NGFW Discussions

Unable to activate AIOps for ngfw

Hi,

I'm trying to activate AIops for my home PA-440 but don't see the option. I've enabled telemetry for Americas region. The FW is running 10.1.6-h3

Anything else I'm missing ?

Resolved! Security alerts section empty

Hello, we ran into an issue where the AIOPs page for the firewalls has the security alerts and recommendations missing.

Other sections seem to be OK and displaying health alerts and data, but this one is empty.

On a call a Palo engineer said that

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Executive Summary shows no License

Hi Team,

In AIOps Executive Summary shows no License in SUBSCRIPTIONS but Panorama and Gateways have licensed.

Is it a bug in AIOps or need to get AIOps Premium licensed?

Regards,
Harpreet Singh

Feature Missing on AiOPS

Hi All,

After telemetry is configured on FW and the status is success, then we can see Device Health/Health Alerts and other features on Summary Page, and we can have Insights information from Prisma Access (Cloud Management) which seams FW send r

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Resolved! Error Access to AIOPS for NGFW Apps

Good Morning,

We have activated AIOPS for NGFW Apps and normally onboarding about 2 weeks ago.

Yesterday I have an error when access to AIOPS for NGFW dashboard, the message is 'Unable to retrieve regional info. Please navigate to this application

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Frequently encountered problems in Onboarding AIOps

Problems with activating the Free tier of AIOps? In general, it is due to something trivial that has been overlooked. Based on our beta program, these were the top 3 reasons customers usually had issues in standing up an instance of the Free tier of

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Resolved! Cannot Launch AIOps for NGFW

Good morning,

We activated AIOps for NGFW several weeks ago and began using it.

Now when I go to use it, I get a popup saying "Please navigate to this application from the Application Hub to continue."

I am launching this app from the icon at the

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paloalto login method using okta saml authentication

I am trying to log in to the firewall admin ui using okta's saml2.0 authentication.
OKTA created a new SAML2.0 application, and the certificate was linked by creating a Self Sign certificate in the firewall.
However, when trying to log in to SSO, it re

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Unable to Upgrade PAN OS to 9.1.13-h3 from 9.1.11-h3- Error: findfs: unable to resolve 'LABEL=sysroot0'

We are trying to upgrade the PAN-OS of PA-850 to 9.1.13-h3 from 9.1.11-h3. initially when clicking on install getting an error as "The software manager is currently in use. Please try again later". then we have run the command "debug swm unlock" in

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Sharing access to an AIOps for NGFW instance with someone outside the organization

Of late, some customers, partners (and some Palo Alto Networks SEs, on behalf of their customers) have asked if users from outside the customer's organization can log in to the customer's AIOps instance.

The attached document shows how an admin can

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What is AIOps for NGFW?

AIOps for NGFW is the industry's first domain-centric AIOps solution that redefines the firewall operational experience by interpreting, predicting, and resolving problems before they become business impacting.

Continuously improve security postur

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