User permissions needed to active to AIOps for Free

Hi All,

what are the user role requirements needed for someone to be able to use AIOps for Free?

i have an engineer who has superuser/bpa access on the tenant/csp but they are unable to see the option to run aiops for free. Yet I can.. but I am domai

AIOps download report not updated as per last run report

Hi All,

so a while back I ran a BPA report and all good..

we remediated some critical issues and all done.

then uploaded a new TSF and re-run the report and all good.

however when downloading the CSV of latest report it still shows the critical issue

Is there any way to import the configuration of brownfield firewall into SCM (simlar to Panorama)

We have many brownifeld firewall in production live network. Customer purchased AIOPs license and wanted to manage all the brownfield firewall from Strata Cloud Manager (SCM).

Is it possible to import the existing firewall configurations into SCM a

Failed checks

I'm getting many failed checks which are just not correct ... I could list them all but it would take awhile, here's an example:

And here's what it looks like on the firewall:

Am I doing something wrong? Can I rerun the check some how?

Feature Adoption -> Best Practices -> URL Filtering Profiles - recent changes?

Does anyone know if PaloAlto Networks made any recent changes to the way AIOPs evaluates if the URL Filtering Profiles are following best practices for the Feature Adoption screen?

Our firewalls from October 9th to 11th, saw the score go from 97% to

Evidence Error on AIOPS

Hi team,

We have a problem in the AIOPS evidence section.
"Error Loading Security Alerts Data".

Checking if you guys can advise for the solution.

Thanks in advance.

CDSS Adoption - how to determine why a rule isn't following best-practices

On the CDSS Adoption screen, how can one find out why a particular rule shows up as not following best-practices?

Also, does AIOPs have a "bias" against deny rules? Does AIOPs expect a deny rule to have security profiles / security profile groups set

New Activation and onboarding processes for Strata Cloud Manager and Strata Cloud Manager Pro

Hi,

Starting October 14, 2024, There is a change in SKU for Strata Cloud Manager and Strata Cloud Manager Pro for any Green field(New) Customers.

All the documentation will be updated soon, but in the meantime, here are walkthrough videos for eac

How to add device in AiOps?

Hi Team,

Good day!

How to add devices properly in AiOps?

I have this client which he says no report is being seen for telemetry and data.

May I kindly ask how to do this properly?

Regards,

Renz

AIOPS Help

Hi,

I am new to AIOPS (we are using free version and appears we are upgraded to the Strata interface) and trying to get it configured within our environment but experinecing a few issues.

1. Assignees

I don't seem to be able to assign any alerts

Example Report for AIOPs (former BPA)

Where can I find an example report for Best Practice Assessment with AIOps Free version? AIOps for NGFW 

AIOps email notification when cleared

Hi Guys, i have already setup a notification rule when i get an alert if the operational status is in the new state, i would like to also get an email notification whenever the alert is cleared, i have tried setting up another notification rule for w

we have now have the strata cloud manager and cortex data lake etc

How do we on-board the existing high availability firewalls with working config to be managed with strata cloud manager/AIops guide is only showing us to do the new one.

We don't have panorama we setup Palos NGFW as a manual setup in high availabilit

Streamlined NGFW Alerts and Incidents Management in Strata Cloud Manager

Hello Everyone!

Based on customer feedback, we've recognized that the Overview tab in "Incidents & Alerts", although helpful for an overview, can be limiting when dealing with numerous alerts or incidents. NetSec admins found repeatedly switching t