Enhanced Security Measures in Place:   To ensure a safer experience, we’ve implemented additional, temporary security measures for all users.

How to add device in AiOps?

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements

How to add device in AiOps?

L3 Networker

Hi Team,

 

Good day!

 

How to add devices properly in AiOps?

 

I have this client which he says no report is being seen for telemetry and data.

 

May I kindly ask how to do this properly?

 

Regards,

Renz

2 REPLIES 2

L0 Member

Hello, I probably have the similar issue, mine is firewall has been onboarded but in menu Monitor - NGFW Devices, the data is empty, have you resolved the issue?

L2 Linker

 

@Firdaus_Sat 

Hello, based on your screenshot, I can see there is delayed telemetry. You will need to check your telemetry settings to verify they are turned on.

Here are a few other things to look at:

>> Device cert showing 'Valid'

>> Telemetry Status showing 'Success'

>> If status is showing 'Failure' then check your system logs for a possible reason of failure.

 

Hope this helps!

  • 1140 Views
  • 2 replies
  • 0 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!