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11-16-2023 11:24 PM
Hi Team,
Good day!
How to add devices properly in AiOps?
I have this client which he says no report is being seen for telemetry and data.
May I kindly ask how to do this properly?
Regards,
Renz
10-10-2024 09:22 PM
Hello, I probably have the similar issue, mine is firewall has been onboarded but in menu Monitor - NGFW Devices, the data is empty, have you resolved the issue?
10-14-2024 10:13 AM
Hello, based on your screenshot, I can see there is delayed telemetry. You will need to check your telemetry settings to verify they are turned on.
Here are a few other things to look at:
>> Device cert showing 'Valid'
>> Telemetry Status showing 'Success'
>> If status is showing 'Failure' then check your system logs for a possible reason of failure.
Hope this helps!
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