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New Product mention feature

Hey everyone, We just enabled a feature on the LIVEcommunity that allows for products to be linked inside of discussions or articles.. this helps cross link information throughout the site, especially useful if you are looking for specific informatio...

jdelio by Community Team Member
  • 0 replies

Resolved! GlobalProtect, Working from Home, Prisma Access and Covid-19

To all, Just wanted to post a message about the Hot Topic right now, which is Covid-19. With all of this going around, everybody's health and safely is the utmost concern. Keeping your hands clean, washing your hands (A LOT), using hand sanitizers, a...

jdelio by Community Team Member
  • 43 replies

U-Turn stopped working after update

After Updating PA850 to 10.1.3, U-Turn to 2019 webserver is no longer working.Firefox Message:Secure Connection FailedAn error occurred during a connection to PR_CONNECT_RESET_ERRORThe page you are trying to view canno...

Rendezvous Point query

Hi Team, We have already used one interface for RP can we use one more interface to configure RP ??please find below snapshor for reference


vm palo question on interfaces for esxi

We have an exisiting vmware esxi environment that has 3 hosts with distributed switches configured. Currently, each esxi host has 4 links (all trunks) going to the physical uplink switch. We've installed a VM palo series firewall and have established...

geewiss by L1 Bithead
  • 4 replies

CTD usage and commit and update errors

VM-300, 10.0.8-h4 on KVM.At one point issue with commit showed up:Error: Error reading signature DFA datafailed to handle CONFIG_UPDATE_STARTAlso updates for Wildfire & Apps/Threats were not being installed. HA sync started to fail.It was concluded t...

nikoo by L3 Networker
  • 0 replies

Telemetry cant connect : Server is not reachable

Hi Support,The telemetry unable to connect to server.-Device Health and Performance-Product Usage-Threat Prevention All same errorStatus : FailedReason : Server not reachable Follow in

Have: old PA-200. Need: firmware 5.x

Hi,I bought a PA-200 new many years ago but support long expired on it. I've been using it simply as a home office firewall since then and have never upgraded PANOS so it's at 4.1.6. Honestly it's running fine, but the old SSL version is forcing me t...

SSL-decrypt resources needed

Hi, We are enabling SSL-decrypt for several categories in our FW. We realised that the CPU and memory increased since this config, but its so far about the maximum in datasheet for PA3050. How can we know the SSL decypt consumes and try to have any r...

BigPalo by L4 Transporter
  • 1 replies

user id group mapping

Hello I have several questions to ask you about the user ID.1)We say that the LDAP does not map between the ip and the user, so who does the mapping between the ip and the user name? 2) then, when we configure the mapping of group. I do not understan...

Sarou22 by L1 Bithead
  • 6 replies

HIP Notification question

Hi, A question regarding HIP notifications. I have enabled HIP notifications for GP clients connecting in and they trigger when a violation of the HIP profile is detected e.g. firewall turned off, but just wanted to clarify something in the Palo docu...


XML output command of ARP managment in 9.1.11

Hello , I have multiple firewall with running PAN-OS 9.1.11 and above version.i am facing an issue to generate XML output command of ARP managment. When i run the ARP managment command to set XML output on i am getting the below error:- admin@PA-VM-P...

high CPU (management plane) after enabling ECMP

Hello We have an active/passive cluster (PA-820) which we use for IPSec tunnels (with 30 different partners).One of the partners insisted on having a redundant connection using two IPSec tunnels with different peers. So we came up with the idea of en...

GP/ LDAP authentication

Hi, I have a test AD/PA setup.AD and LDAP connectivity is okay so far. My problem is that I am unable to authenticate any user against Global Protect.The un/pw are correct.The group are correct too, as far as I can see. This is the output i get when ...

Vimz888 by L1 Bithead
  • 1 replies
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