General Topics

VPN with two subnets

Hello, We are using globalprotect for users to connect to our network, but recently we have another set of users that we would like to put them on a separate network. We created another profile on the Gateway specifying that if certain users, we have connection with SAML, should receive the IP address of the secondary subnet. We moved this p...

Resolved! Visio stencils / icons

Hi All,Where can I find Visio Stencils / icons for Palo Alto devices?Regards,SOC

Shutting down/disabling subinterfaces

I am very new to the PANOS world so I will apologize in advance if this is obvious, however my search of documentation and knowledebase did not yield anything. I have been looking for a way to administratively shut down sub interfaces. Is this possible? While it's easy enough to shutdown a physical interface by assigning it's link-state we're no...

image will support Azure v6/v7 instance types?

Hello, Does anyone know when the Gen2 Panorama image will support Azure v6/v7 instance types?

Panorama SD-WAN Plugin Shows No Data

Model: Panorama VM Version 11.1.13-h5Kindly advise, Panorama SD-WAN Plugin shows no data, even though the device traffic logs already forwarded to Panorama it has exactly same issue with this document:: https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u000000sZtYCAU we have verify 1. Traffic log forward to panorama succes...

Is there anything shown in the system log when the password change date for the Palo Alto firewall administrator account is about to expire?

When setting the password complexity on the Palo Alto firewall, I set only the expiration date to 60 days and locked the account. Is there a way to keep or leave related logs in the system log before the expiration date? If there is any content, please also provide a link to a site where I can refer to it.

Upgrade from 10.2.10-h9 to 11.1.13-h7, what's happen with 11.0.0 version?

Hello,I'm planning to upgrade my Palo Alto FW appliance from 10.2.10-h9 to 11.1.13-h7, preferably. Do I need to download 11.0.0 and install a version of that, or can I go directly to 11.1.13-h7 using 11.1.0, which I've already downloaded? Can anybody helps me with upgrade planning? Thanks a lot

Upgrade VM300-500 needs to readded in panorama?

I have a cluster in Panorama. We are going to upgrade these 2 machines from VM300 to VM500. So i understand the SN will change and we will need to readded in panorama? is that right? i understand that being a different model i wont user command "replace old SN new SN" in panorama to readded. Right?

Resolved! Device Security license

Hello everyone, I have an active Precision AI Network Security Subscription Renewal Bundle for a firewall. However, when I log in to the Customer Support Portal and navigate to Products > Assets, then select the firewall, I do not see a Device Security license listed. I found the following document, which mentions Device Security: https://d...

Using firewall's own loopbacks as dummy Panorama servers

Hello, was trying to find if anyone has ever dealt with something similar, but couldn't find anything (so, hopefully this isn't a duplicate post). Some info to put things into perspective: I was tasked to migrate 6 HA (active-passive) clusters from soon-to-be-decommissioned Panorama (hosted in Azure) to our on-prem Panorama (hosted in DC) ...

GlobalProtect Release for Ubuntu 26.04 LTS ?

Hello together.recently was the new Ubuntu 26.04 LTS release, until now the provided GlobalProtect client supports only Ubuntu 24.04:https://docs.paloaltonetworks.com/compatibility-matrix/reference/globalprotect/where-can-i-install-the-globalprotect-app?otp=linux#linux When can we expect the new GlobalProtect version for Ubuntu 26.04 ? Best re...

User-id mapping domain name issue

Hi everyone, I recently set up GP user-id mapping in our network. It's showing domain.local\username in the logs. I was also told to set up User-ID mapping using the windows agent as well since our users would need to disconnect from GP occasionally. The logs that we get from the windows agent is domain\username. Issue now is that when we se...

Resolved! Factory reset

If I perform a factory reset on PA500 OS 8.1, eill I loose the licensing?

Palo Alto Networks NGFW Best Practice Assessment (BPA) via the Posture API

Palo Alto Networks NGFW Best Practice Assessment (BPA) via the Posture API Client & Partner Implementation Guide — Windows PowerShell Workflow Purpose This guide provides a practical end-to-end procedure for generating an on-demand Best Practice Assessment (BPA) from a Palo Alto Networks firewall configuration using the Strata Cloud Manager ...