Decryption Profile

I modified existing decryption rules to add a decryption profile to each of them.  In the profile, I have "Block sessions with untrusted issuers" checked.   I'm finding sites with well-known trusted certificates are being blocked due to this.  My und

Authentication with PA440 using Microsoft 365 Entra ID

We are in the cloud with Azure GCC High environment and have no on prem AD. We are searching to see if there is a way to set up our PA440 to authenticate for a VPN using the user accounts on Entra ID in M365? Does anyone have any experience with this

MTU issues over SD-WAN

Looking for feedback around MTU sizing over SD-WAN.

We have deployed firewalls with SD-WAN and are recieving feedback pxe boot for imaging pcs over the network is no longer working. It appears the MTU is larger than 1500 and is being dropped.

The im

Bootp

We have discovered a few bootp devices which are unable to get an ip - looks like unsupported with Palo.

Anyone have come across this issue and have a suggested work around?

Can't access support portal, oddly enough

I try to log into the support portal, and it takes my creds and MFA, and then gives me: "An unexpected error has occurred. Please contact support." (The irony is not lost on me.) I can't call, because the automated support line is expecting me to hav

DR Panorama facing issue with the login when performing failover from DC to DR

Dear Team,

One of our customers is using Panorama for both their DC and DR locations. When the DC Panorama is active, they are able to log in successfully to both the DC and DR Panorama. However, when a failover is performed and the DR Panorama becom

Prisma SD-WAN Fabric

Which OMP protocol is used by the Prisma SD-WAN fabric, and how does it function?

Prisma SD-WAN 

GP portal login page remains unavailable after unblocking IP

Dear community!

I have configured a vulnerability profile to make use of threat ID 40017 in order to prevent brute force attacks on globalprotect portal page. Followed this article:

https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA1

Global Protect - split tunnel catching too much

Global Protect is working great, but we're seeing too much traffic inside the tunnel and subsequently dropped on the DC firewalls.

We're using split tunnel with specific routes and a couple of include and exclude domains. However, we're seeing complet

TSF file

I want to create a case,  but tits mentioned upload a TSF file and its mandatory. 
the problem is I cant even log into the device to get a  TSF file ( thats why I am creating a case for them). Any solutions ? 

Decrypt Error When Connecting to GlobalProtect via 3rd Party Office Network

We have a user currently working from a 3rd party remote office for a project. When connected to the 3rd party's local network and then to GlobalProtect VPN, the user is unable to access any websites. Our logs indicate a decrypt error occurring durin

Where can I find my palo alto networks registered partner certificate?

Where can I find my Partner Certificate in this website to download, guide me in this process

PA-VM-KVM-10.2.5.vm_eval not accepting username/password

KVM series (PA-VM-KVM-10.2.5.vm_eval) PANGFW evaluation copy on my laptop running GNS3 on top of VMware workstation.

2024-09-24 09:09:11.345 -0700 Error: sysd_construct_sync_importer(sysd_sync.c:360): sysd_sync_register() failed: (111) Unknown error

Technical Inquiry – Does PA-400 Series Support USG/BSG Functionality?

We are evaluating the PA-400 Series (including PA-410, PA-415, etc.) for use in an industrial SCADA application that is subject to critical cybersecurity requirements, particularly those set by our national utili

Global Protect application blank screen

Hello Members,

Can anyone help me to solve the global protect blank screen issue on my PC, as for others it normally works fine.

I am using Windows 11 and I have already removed and re-installed the GP App but still it shows a blank screen and I