Unable to HTTPS or SSH into new out of the box PA440

Had a new PA440 delivered to a remote location. I am able to ping the device (192.168.1.1) but am not able to HTTPS or SSH into it. Assuming that my IT person at the remote location has the device plugged into the MGT port and in the switch, which si

Maximum custom groups GropuMapping

Is there any maximum of groups can be included in "Custom groups"?

thanks

Unable to open TAC cases due to mandatory TSF file upload requirement

hi guys, 

I am trying to open a TAC case in PA portal, however it seems there is latest change happen which requires a TSF file upload mandatory.

SInce we are a restricted site, we cannot share or upload anything on the portal. Because of this issue,

Ticket cannot be generated due to TSF file loading failure

We are trying to generate a support ticket, but when loading the files (including the TSF File), the upload stays like this, without allowing the ticket generation.

dashboard to view logins

What's up community!

I'm trying to create a dashboard in Cortex XDR that allows me to see user logins and log outs.

Is this possible with XQL? Or, for example, log when the endpoint was powered on.

I would greatly appreciate the help.

#cortex #cort

EDL server certificate authentication failed. A local copy of associated external dynamic list will be used

I'm receiving this error from our firewall every 2 minutes, I can't figure out what the cause is. The reason says "self signed certificate in certificate chain" but I don't know what self signed cert it is talking about. This has been working for yea

VPN Fail Over

Dear Team,

We Have PA Firewall With Single ISP and Peer End Sophos FW With Dual ISP.

Here I need to configure VPN Fail over. What are the step i need done PA side? 

Regards

Karthikeyan 

NAT Translations Related to VPN Tunnels

Thanks for any help in advance.  

We have many partners that we create VPN tunnels with.  To save time and to avoid IP overlap, I would like to dedicate a private subnet like 10.10.0.0/16 and route that subnet toward our Palo firewall that terminat

Failed to extract file panup-all-antivirus-5240-5760.tgz with sha256

Hi All,

I have HA firewall PA1 and P2. PA1 is fine but on PA2 having this issue with failed installation antivirus.

although it failed for the 1st minutes and PA2 success on 2nd minutes

i need to know or some explanation why its failed on the f

Can ACC data really display data per user group?

Hello!

I´m trying to filter data, in particual user activity, by using filter "user group" however I only have the data filter by user or IP, not using the group.

Do you know if you can actually filter data from any widget of the ACC by using the

Global Protect application blank screen

Hello Members,

Can anyone help me to solve the global protect blank screen issue on my PC, as for others it normally works fine.

I am using Windows 11 and I have already removed and re-installed the GP App but still it shows a blank screen and I

Problem with bound static address on interface PA-VM-11.1.4

Hello. Why I can't bound a static IP manually on web-management as Object-Addreses and when type ip netmask as xxx.yyy.zzz.xxx/25 from internal trusted zone? Even I created management profile for that interface called ping with switched on ping. Neve

PA3420 recommended OS version

What is the current recommended version of OS for PA3420?

PA-445 stability?

Anyone else having issues with PA-445 stability? We're doing our 2nd RMA in less than 6 months on a PA-445 that just randomly restarts. It's on dual independent electrical circuits (with UPSs). After the first RMA it did it again and support said it