General Topics

Fuel Workshop - Watch Now: Managing Your Palo Alto Networks Assets and User Accounts

In case you missed it, check out this new Fuel Workshop series, which covers the following topics:

Customer Support Portal Overview
License Management
RMA Best Practices

Dive into the three-part Fuel Workshop video series and learn how to efficient

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Ensuring a Safe and Secure Community: How You Can Help

Dear LIVEcommunity Members,

Ensuring a top-tier experience on LIVEcommunity and protecting our members’ safety and security is our top priority! To this end, we have implemented additional security measures to safeguard our vibrant global commun

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Introducing the LIVEcommunity Support FAQ: Your Valuable Customer Resource

LIVEcommunity is thrilled to introduce its new Support FAQ section, designed to help Palo Alto Networks customers quickly resolve their common queries.

You'll find this new area under the Articles section of the main menu:

Our goal is simple:

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Traffic Monitor Filter Basics

PURPOSE

The purpose of this document is to demonstrate several methods of filtering and looking for specific types of traffic on the Palo Alto Firewalls. They are broken down into different areas such as host, zone, port, date/time, categories. At the

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How to Configure Email Alerts with Authenticated User

I have a PA-3020 with 7.0.1 installed.

is there anyway to email with Office365 email address?

I tried from command line and got the below error.

"Client was not authenticated to send anonymous mail during MAIL FROM"

Resolved! Report-based Logging Without Interfering With Policies

Hi PANland, I'm back with another implementation question th

So PAN devices log when you tell them to, but for their reports feature it seems that with or without logs they will keep unmutable counters of very basic information that has to be parse

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Resolved! How do I identify which PC made a suspicious DNS query?

Hello

I have setup the Anti-Spyware Profile in our firewall and I have a lot of threat logs of type spyware suspicious DNS queries from a domain controller machine and this is cleansed.

Monitor > Logs > Threat list

As you can see I have configure

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Response Page on Internet Zone

Hello Community,

our customer has a Cluster of PA-3020 with PANOS 7.0.2.

We have enabled Application Block Page and the Internal users can view it properly.

Customer has a rule to permit Web-browsing traffic from Internet to DMZ.

When users try

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Resolved! SSL Decryption - log for SSL certificate errors?

Hi all,

We are using PANOS URL Filtering and SSL Decryption, and we reject a variety of SSL certificate problems such as expired certificates, SHA-1 signing, etc. When one of our users hits one of these web sites, they get a "block" page. This in

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Resolved! shell request failed on channel 0

Trying to do an SCP copy to a server, but I can't get past "shell request failed on channel 0". Using Solarwinds, and it says Authenticated user "username" from IP "ipaddress", but it always fails from the firewall. Any ideas?