General Topics

Fuel Workshop - Watch Now: Managing Your Palo Alto Networks Assets and User Accounts

In case you missed it, check out this new Fuel Workshop series, which covers the following topics:

Customer Support Portal Overview
License Management
RMA Best Practices

Dive into the three-part Fuel Workshop video series and learn how to efficient

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Ensuring a Safe and Secure Community: How You Can Help

Dear LIVEcommunity Members,

Ensuring a top-tier experience on LIVEcommunity and protecting our members’ safety and security is our top priority! To this end, we have implemented additional security measures to safeguard our vibrant global commun

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Introducing the LIVEcommunity Support FAQ: Your Valuable Customer Resource

LIVEcommunity is thrilled to introduce its new Support FAQ section, designed to help Palo Alto Networks customers quickly resolve their common queries.

You'll find this new area under the Articles section of the main menu:

Our goal is simple:

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Resolved! How do I identify which PC made a suspicious DNS query?

Hello

I have setup the Anti-Spyware Profile in our firewall and I have a lot of threat logs of type spyware suspicious DNS queries from a domain controller machine and this is cleansed.

Monitor > Logs > Threat list

As you can see I have configure

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FalsePositive on Silverlight.exe (Virus/Win32.slugin.ozi ID: 2044771)

Hello Community!

I wonder if anyone else is getting a FalsPositive-Hit in AntiVirus-Protection on downloading Silverlight.exe?

When we use the following Link: http://go.microsoft.com/fwlink/?LinkID=623682

the page is blocked do to AntiVirus-Profi

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Resolved! AWS Servers trigger Vulnerability

We are seeing a high number of HTTP Non RFC-Compliant Response Found

Signature ID : 32880 CVE-2010-2561

All are logged from aws servers, evenly distributed across a large number of servers - 173 in one hour, each with 300-500 hits. I have packet

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Custom Vulnerability Signature. Is this limitation correct or is a fail?

Hello

I've been trying to create a custom vulnerability and I have encountered this limitation:

Currently in Threat Database Vault 529 version there are 50 signatures for PHP.

I'm trying to add all PHP signatures and this message appears when it excee

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I want to know some details about a specific threat signature.

Hello everyone

I have this threat signature.: "NUCLEAR Exploit Detection Kit (38268)" , and I'm researching on what date was it created?

I need to know which version of the threats database was included and released this signature?

I would greatly app

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Resolved! Zone Protection exception

Hello,

We’ve a problem with one of our customer.
Probably due to a carrier router misconfiguration, packets coming from - and only - a specific IP source are matched as fragmented by PA. As consequence, due to a Zone Protection and Fragmented Traffic p

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