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Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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Resolved! What cloud services are affected by CVE-2020-1982?

Dear Team,


When checking CVE-2020-1982 in Palo Alto Networks Security Advisories, we found the following text:

> These cloud services include Cortex Data Lake, the Customer Support Portal, and the Prisma Access infrastructure.
URL : https://security


Device Telemetry to Cortex Data Lake



just finished to setup Cortex Data Lake on my PA-220 (without Panorama, using the Hub).


After enabling Telemetry (as asked by 10.0.1) and setting up the Telemetry Region as my Cortex Data Lake region (Europe) the status for Device, Product


Schermata 2020-09-29 alle 22.37.32.png
duccio by L0 Member
  • 7 replies

Resolved! Running Security LifeCycle Review SLR for a NGFW

Hi All,

I have access to the PA HUB and want to run a SLR review for a client's NGFW (i have a statsdump file)

however it is asking me to activate this service and requires a cortex data lake instance of which i don't have one, is this still doable?


Ants by L1 Bithead
  • 2 replies

Cortext DataLake user management

Looking for help on how to manage user accounts for Cortex DataLake app.  I have searched the support portal and Palo Alto's support docs, but do not see any instructions on how to manage user accounts for this app.



Resolved! Cortex data Lake deactivation

Hello guys,


I had done POC of Cortex Data lake on my gateway. And it was successful. Now i've disabled sending logs on cloud, also my eval license is also expired. But as per traffic logs seen on my gateway, i can still see logs getting forwarded t


Data Lake status SNMP monitoring

Hi everybody,

we are quite often have a problem with logging to Data Lake.

Mostly Data Lake certificate expires and is not being renew automatically, so logs are not being forwarded to Data Lake and XDR doesn't have info. 

Is there a way, how to moni