GP 6.3.3 Not uninstalling old versions

We have had multiple Windows users where the installation of 6.3.3 does not uninstall the old GP version.  This causes an upgrade loop for the users.  This is both for Transparent and manual installations.  The only fix we have identified is to compl

Global protect gateway is reusing cached HIP reports by default if no HIP report is received at login

Dear all,

We experienced a strange issue recently where a client of ours reported a connectivity issue (not related to HIP, but related to a firewall rule). When we tried to find the client in the recent HIP logs we noticed its last HIP report was

SSL VPN access to no public IP firewall that connection with S2S with public IP firewall

we have 5 firewalls , 1 have public IP we use ssl VPN,
the rest 4 FWs, they are connected to that 1 firewall with DPLC ,run S2S tunnel with private IP.
Now our SSL VPN user have only access to 1 public IP firewall LAN, but we want to access another 4 f

GlobalProtect VPN blocks/discards pakets to broadcast

Hi all!

We have here a strange behavour with GlobalProtect and i hope someone here as a solution.

We use GlobalProtect for Windows (Version 6.2.8) as VPN Client for our remote workers in combination with a PA-460 with Pan-OS 11.1.6-h with a IPSec ful

Global Protect Not conneted due to (You are using Ethernet)

Hi,

I have installed windows 11 on Parallels Desktop, I have installed Global Protect on it, but I'm not able to connect due to (You are using Ethernet). I have disabled IPv6, I have tried to change Parallels Network configuration to WiFi instead of

MacOS 15.4.1 unable to connect SSL VPN via GlobalProtect 6.2.8

OS version: 15.4.1 (24E263)

GlobalProtect version: 6.2.8-183

PA-820

Hi,

Does anyone get into a similar issue when I try to connect SSL VPN shows "Connection Failed. The Network Connection is unreachable, or the Portal is unresponsive."

However, t

Mozila Firefox not working after connecting the Global Protect VPN.

Dear Team,

Greetings of the day...!

One of our customers is experiencing an issue with Firefox when connecting to GlobalProtect from a Linux (Ubuntu) system. We have verified compatibility, and everything appears to be functioning properly, except fo

Block access on HIP check failure - how?

hey.

I've recently been handed an increased priority on making sure that our VPN connections block clients from accessing internal resources on HIP check failure.

I know I can;t just make the tunnel disconnect - but can someone point me to a how-

Global Protect Virtual adapter not installed on ARM64 win 11 device

I am using the win11 device with qualcomm snapdragon 8 gen3rx ARM64 CPU.  But there is no virtual globalProtect adapter installed.

1. I have also tried out different versions of global Protect but none of this works GlobalProtect64-6.0.5 and  GlobalP

Cant access Global protect vpn through vodafone dsl

Hi Team, I am using vodafone dsl connection. Recently i joined a new company and have to use global connect vpn. somehow the vpn does not works from my vodafone wifi. 

I checked with my office folks and looks like the issues is from vodafone dsl side.

Remote Desktop Connection to a Global protected PC behind a private Azus Router

Hi I want to run Remote Desktop Connection between 2 computers that both is connected using Global protect, the only difference is that the PC I want to connect to is not in my office but at my home and hence is connected to an Asus Router and a fire

Global Protect issues with MAC and IPhone new OS 18.4 and 15

Hello Team

We would like to inquire whether there are any known issues with GlobalProtect on the newly released iOS 18.4 and macOS 15. Prior to these updates, GlobalProtect was functioning smoothly with SAML authentication and all connections on ea