gp Always disconnect

I've been using GP recently and it keeps disconnecting and reconnecting.

I'm sure my network is working properly.

I checked the pas log:

(P1336-T19828)Debug(2485): 01/22/26 21:59:49:665 Received a tunnel packet with fragment 0x8D
(P1336-T4260)Debug(1047)

User Removed From LDAP Authentication Group Still Able to Connect to VPN

Hello everyone, 

I have a user who I removed form all VPN LDAP authentication groups about a week ago and they are still able to connect to the VPN. I was thinking it may have to do with the cookie re-auth but we have it set to expire after 24 hour

Globalprotect Slow/Disconnecting randomly

Hi All,

I am having issues with GP disconnecting randomly or slow performance issues, the laptops that it is installed on are Dell Latitude 5450's, over the vast majority there are no discernable issues (circa 2.5k users) however for random users t

GP connction failed

we had an internet outage at out data center this last monday.  it dropped all users off VPN.  the users are trained that if they cant connect to production VPN to try the DR site VPN.  only about 1/3 of the users were able to connect to the DRVPN. 

GlobalProtect Cert+SAML

Hello,

I'm reaching out to see if anyone has configured GlobalProtect with cert+SAML authentication with multiple gateways across multiple firewalls.  I've been attempting to configure this, however, whenever I use cert+SAML at the gateway and I at

Global Protect Blank Screen on Windows 11

Hello, I am having an issue where users go to lunch and the screen times out or the laptop goes to sleep, and they come back to a blank Global Protect (as seen below). The only way to fix this is to restart the laptop or go into task manager and end

Prevent users to add or modify portals in Gloabal Protect

Hi.

We want to restrict users to modify or add portals in Global Protect.

We still want the users to be able to change between existent portals. Is there a way to do this?

*Disabling advanced view does not work for this

GP and multi factor auth

with GP auth, is it possible to do RSA authentication along with biometric auth?  we would like to replace certificate auth with biometric.

zoom.com score experience shows in orange

Performance of zoom.com shows fair with orange on access experience management mostly for India user.
Anything can be done to fix this ?

Chinese characters display issue

Got a report from user, the Chinese chars are not displayed properly today, it was working well before.
It is a strange issue.

GP Login Lifetime?

Running GP clients 6.2.8-c263. The gateway was recently updated from 10.1.14 to 11.1.10h10. Users are reporting seeing a "GP session limit. your session will close in 30 minutes" message. We have session lifetime set to 16 hours.  Its common for our

Global Protect - Connection Issue

I tried to connect the GlobalProtect with my syngenta mail and it stops after a while connecting to it. showing that the 'The network connection is unreachable or portal is unresponsive.Check the network connection and reconnect"
But my colleagues are

Syncing Specific Entra ID Groups to Cloud Identity Engine

We are planning to integrate CIE with Entra ID to map and authenticate GlobalProtect users. However, after completing the configuration, we observed that all users from Entra ID were synced to the CIE side, even though a filter was configured to incl