Issue passing traffic with Global Protect client 5.2.9 or later

Hi,

We have having issues upgrading beyond global protect client 5.2.8. If we upgrade to 5.2.9/5.2.11/6.0.1 we have the following happen on our Windows 10 Enterprise x64 1909 or greater devices. The clients are configured for split tunnel.

1. The VPN

Clientless VPN and hip info collection

Hello Bros'

                I have a question regarding the clientless vpn in palo alto, does it supports hist information profile collection for controlling the machines allowed to connect just as it is in GlopalProtect?

Staged upgrade for GlobalProtect App

Hi

We are trying to stage the GlobalProtect app upgrade

We have the DEFAULT policy for GlobalProtect configured to Disallow upgrade and now we created a Test-Pilot policy with Allow Transparent, select few test users and move the new policy on top of t

check computer name is part of a group

We're planning to enable HIP checks; with on of the checks is domain membership.

However there are cases where a computer will not yet have the domain setup.

We're thinking of creating a device group in AD where those computers can be added.

How do we a

Failed to retrieve info for gateway

Hi All,

Im configuring new gateway, when i try to connect to it, I'm able to authenticate using okta, but instantly when i hit the push notification in my phone i get the page cannot be reached in the embedded browser 

looking into logs in pan, i see p

Globalprotect 6.0.1 not working with Windows 8.1

Hello,
we are experiencing an issue with the latest Globalprotect version 6.0.1 and Windows 8.1 computers.
None of our Windows 8.1 computers was successfully upgraded from version 5.2.10, also clean install reports same issues:

(P7812-T7788)Error( 137)

Global Protect Azure MFA SAML FIDO Key

Hi,

I configured Global Protect with Azure MFA (SAML).I have set this up as described here: https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g0000008U48CAE

Unfortunately I can´t see the FIDO Key in the Login-mask. The other authenti

RSA SecurID Windows MFA Agent stops working when GlobalProtect is installed

We are trying to implement RSA SecurID MFA across our infrastructure, specifically to lock down VPN, cross zone traffic, and essential network assets. On the Window servers and some of the more sensitive mobile devices (Windows laptops) we are instal

What does it mean Stage and Event GlobalProtect Fields?

Dear, we are doing a large and hard troubleshooting to forensic analysis into our company, so we need know more information about the "GlobalProtect Stages and Events columns Logs Monitor".

Example: what it means the stages: before-login, tunnel, host

How to generate a comprehensive GlobalProtect VPN Reports

Hi

I am trying to create a weekly comprehensive GP VPN Report

I want it grouped by users and sorted by activity time

For that I have created a custom report with ( eventid eq gateway-logout ) as query and "Last Calendar Week" as time frame

Now I am try

Recent Sophos update has broken HIP checks on Global Protect

We have an issue that we have logged a PA TAC case but wanted to stick out a forum post to see if others are having this issue.

It seems when the machine upgrades Sophos from 2.20.11 to 2.20.13, we get the following message:

"Your AntiVirus is not up

Global Protect in Abu Dhabi

I will be traveling to Abu Dhabi in the next few weeks, but I do need my Global Protect to work there for my work tools. Does GP work in EAU with no problem at all ? 

Thank you for your comments  

GlobalProtect Client Log Dump Format

Hi,

I would like to parse and correlate multiple .log files from GP log dump.

Example log from PanGPS.log