Global Protect, same IP pool with 2 gateways on a firewall

Hi all,

I have two external gateways on the same firewall, and I’m wondering whether I can reuse the same Client IP Pool for two different tunnel interfaces (on two different external gateways) on the same firewall.

I have already done that via SCM

Rapid connecting/disconnecting after some time

Hi,

I was wondering if anyone can shed some light on the issue I am having with GP. This is happening to all users but I haven't been able to find out yet WHEN does it start (but it's weeks/months after the temp fix).

When it starts, GP starts rapidl

Getting 'Unidentified network' when connected to Global Protect - 6.2.8

Hi Team,

There is one user who has windows 11 OS
The user is getting unidentified network after connecting to  GP vpn
GP version - 6.2.8 -263

Does anyone know how to resolve this issue ? and what is causing it ?

Tried ipconfig /renew - but didn't resolve
D

PA Global Protect

I have 4 portals and 4 gateways (4 different PA fw/vm ) of a GlobalProtect. PA is integrated with azure (an azure app per each gateway).
I added one more new portal and one more new subnet to the one of the existing gateways, a new dns a-record and a

[SOLVED] - NGFW The Connection To Global Protect On The IPads Times Out!!

Hello team,

I created this post to share my experience resolving recent issues related to GlobalProtect on iPad devices.

We have some users with iPads who attempted to connect to GlobalProtect using SAML-based authentication; however, after the users

GlobalProtect keep asking for credential after windows 10 reboot

Hi

I have installed GP v5.2.10 on window 10 20H2. 

After reboot windows 10, GP keep prompting credential to be put in again.

Can someone shed some light how to make the credential stick so that GP no longer prompt for credential after reboot?

Thanks

SAML Authentication with Shibboleth error : idp has no assertion

Hello,

We are setting up global protect with SAML SSO with a shibboleth IdP. But we post back to global protect after authentication we do have IdP has no assertion. SAML Tracer shows an encryted assertion but does not seems to handle it. 

Is there a

Option for downloading ARM64 for customer from portal vpn.xxx.xx

Hello team,

In my company, I have several users who use ARM64, and I need this client to be downloadable from the vpn.xxxxx.cxx access portal itself. However, it does not appear.

Can anyone help me include this option so that it can be downloaded fro

Global Protect - ARM client

As stated with this link, a client version of GlobalProtect for ARM has been released

GlobalProtect fails to connect on windows 11 ARM64 with error message: Could not connect to the GlobalProtect service.

As I migrated to a new machine (ARM process

[Let me know reason & workaround] Global Protect Agent ver6.3.3 “PanPUAC_xxx.dat” does not work (auto create or renew, failed to open).

- Let me know reason why “PanPUAC_xxx.dat” does not work (auto create or renew, failed to open), after Windows Update, BIOS Update.

- Let me know workaround.

-pan_gp_event.log

Ex)

-Failed to open file C:\xxx\Palo Alto Networks\GlobalProtect\PanPUAC