GlobalProtect Discussions

While connecting to Global Protect, we receive an error "This site can't be reached"

Hello dear forum participants,

For a couple of specific users, after user clicks on "Connect" on Global Protect and then enter their credentials on the web page ,we receive this error page below as "This site can't be reached" .

Then no connecti

Global protect saml using custome port number

 we have configure the global products saml  authentication with 443 in azure AD but we need to configure with the custom port number 1194 is it possible

Downloaded and installed GlobalProtect app not running due to having macOS 10.15.7

Hi all,

I've downloaded and installed the GP app. When I try to run the app, it's telling me that I can't use this version of the application because I have macOS 10.15.7, and I require macOS 11.0 or later.

Looking around the internet, it seems that

Global protect Vpn certificate revoked

hi 

i am facing this issue, can anyone help

The Global Protect VPN on the User Linux (ubuntu 22.04) machine is not working

Dear Team,

I am also facing the same issues.

We installed the Global Protect VPN on the user machine Linux ubuntu 22.04, after connecting the user is not able to connect with the private and public networks.

The prompt response to fix this will

Cached credential issue when using SAML with Global Protect Client and MS Azure

We are using SAML with Global Protect Client and MS Azure and it works well for us, with one caveat.  We have a consultant who uses the Global Protect client to establish a VPN connection to their network.  When I have them attempt to use the Global

Certificate Chain Requirements from External CA for Global Protect

Hi Everyone,

So I'm having issues configuring my GP as it does not allow me to select the server-cert from the TLS/SSL Service profile Window.

The server-cert is not even an option to select from within the window itself and when i try to import it f

Global Protect VPN issue Ubuntu 22.04

Hi, 

I have install global protect vpn on my ubuntu 22.04, after connecting i unable to connect any private and public network.  any one please help on this. Advance Thanks. 

GlobalProtect: 6.2.0-265

Users getting authentication error while accessing GP VPN

Hello Team,

At one of our locations, users were unable to access GP VPN due to authentication failure.

we could see below logs on, how can we find out the root cause, was it delayed response from IDP or Firewall to NTP 

 'SAML message from IdP "h

Local and SAML users authentication on the single GP Portal and Gateway

I have a task to use 2 authentication methods - local and SAML on the single GP Portal and Gateway. First check local users and if username not found then check SAML users. As I know authentication sequence isn't supported for SAML. Separating users

Global protect windows shortcut broken when update

When we update global protect windows client in our organization the shortcut pinned to the taskbar is broken.

Any solution for this?

It is very annoying for users