Users getting authentication error while accessing GP VPN

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Users getting authentication error while accessing GP VPN

L0 Member

Hello Team,

 

At one of our locations, users were unable to access GP VPN due to authentication failure.

we could see below logs on, how can we find out the root cause, was it delayed response from IDP or Firewall to NTP 

 

 'SAML message from IdP "https://sts.windows.net/XXXXXXXXXXXXXXX/" (server profile "SAML-AUTH") was expired already (not_on_or_after "2025-02-17T16:25:19.178Z" + max_clock_skew 300 <= now Mon Feb 17 10:23:54 2025.)' )

1 REPLY 1

Cyber Elite
Cyber Elite

Firewall time is incorrect.

Fix time and check that NTP is configured.

Principal Architect @ Cloud Carib Ltd
Palo Alto Networks certified from 2011
  • 223 Views
  • 1 replies
  • 0 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!