Hello, Whenever we change any AD password, GB doesn't take the new password for like 2-3 hours. Can anyone please help me. PA OS- 11.1.4-h1 GP - 6.3.1-376 Thanks in advanced.
I have a user trying to connect via Global Protect from a Win 11 client. The error is "matching client config not found". I have no issues at all connecting as that same user from a Win 10 client. Also we use Mini Orange for MFA which sends an SMS code to the user.
Hi all, I have been consulting with TAC to configure Global protect for IOS devices (ipad, iphone), I use the same certificate that we use for PCs and it works correctly on PCs but on ipad and Iphone it does not work.I would like to ask if anyone knows how to configure this, what should I take into account in these configurations, or any KB that...
Hello, We upgraded our firewalls to 11.2.4-h1 to patch the critical vulnerability recently discovered. We use Global Protect with AO VPN and enforce network connection. A problem we are seeing this morning is when our Global Protect clients are attempting to authenticate, either nothing happens for most of our staff or the ones that prompt...
after upgrading to gp client 6.2.6, we are facing authentication failed issue with few users. user clicks to connect and then embedded browser shows error " authentication failed". log shows " Authentication failed: empty password'" GPS logs shows the following. :07:27:816 ----Portal Login starts----(P6128-T9092)Debug(10551): 12/13/24 14:0...
This is a GP configuration that works, but the portal doesn't respond to web requests from the client while the client is connected to the gateway. There is only an external gateway. The portal and gateway share the same IP on an Internet-facing interface. Clients connect and work fine, but as a result when a user initiates an upgrade of the cli...
App version: 6.2.3-270User's steps:Connect or just try to connectExplicitly disconnect via burger button -> disconnect / cancel button. Current behavior: tries to reconnectshows popup for OTPtray icon is blinkingExpected: GP does nothing.
I am playing around with a new GlobalProtect configuration, using a pre-login always-on configuration with a single gateway. The pre-login VPN works fine. My understanding is that when a user logins into the PC, the tunnel is supposed to rename itself to the user name. The userID associated with traffic from the endpoint changes to the user, but...
We're migrating to a new PKI, the Issuing servers are signed by the root and all (3) certificates (Root, Issuing 1 & Issuing 2) are being pushed to the iOS devices via Workspace One. The config is more or less identical to the original PKI (the old PKI was using an 'Interim' Root which is now not being used, although I have pushed that down ...
Hello, I just had to start using the GlobalProtect VPN client for connecting to the VPN of a customer. I'm using macOS Sonoma 14.4.1, and I installed GlobalProtect 6.2.0-89. Is there a way to avoid having it running constantly in the background, and showing the icon in the menu bar? I will need to use it 2-3 times a year so I do not want to have...
Hello Everyone, I wanted to bring to your attention that there seems to be a compatibility issue with Global Protect 6.3.1 on the Microsoft Surface Pro 11th edition. The software does not appear to work properly on this device. The error message I receive: Could not connect to the GlobalProtect service.
I have some users who travel outside of areas we normally allow connections from (think vacation on a cruise etc). I want to given them access to M365, perhaps a few SAAS apps protected by SSO, but not necessarily to our Hybrid environment. I have several extra IPs on our perimeter NGFW available. Currently the only reason they hit the NGFW is t...
Hi All, I am unable to connect Global Protect VPN. After entering the details it says "Connecting... You are redirected to an embedded browser to authenticate and connect". Refer attached screenshot of error.However, if I tried to connect the same site from another browser e.g., Chrome, it does connect. Any problem with Global protect. Please h...
We recently upgraded to Global Protect 6.2.4 with a test group of users, (Windows 10 machines) and users who try to change networks, either going from Wi-Fi to another Wi-Fi network or hotspot or Ethernet to Wi-Fi/vice versa, all of a sudden have their Network Adapter card shut off. This actually also happened with version 6.1.5 which we tried ...
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