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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
About GlobalProtect Discussions
Welcome to the GlobalProtect discussion area! Here, you can engage in conversations about GlobalProtect, explore new insights, and stay updated on ongoing discussions. Check back regularly for the latest updates and community insights on GlobalProtect.

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What is the expected behavior in GlobalProtect pre-login with a single gateway?

I am playing around with a new GlobalProtect configuration, using a pre-login always-on configuration with a single gateway. The pre-login VPN works fine. My understanding is that when a user logins into the PC, the tunnel is supposed to rename itself to the user name. The userID associated with traffic from the endpoint changes to the user, but...

GP fails on iOS, connects on Android, Mac and Windows...

We're migrating to a new PKI, the Issuing servers are signed by the root and all (3) certificates (Root, Issuing 1 & Issuing 2) are being pushed to the iOS devices via Workspace One. The config is more or less identical to the original PKI (the old PKI was using an 'Interim' Root which is now not being used, although I have pushed that down ...

How to avoid GlobalProtect autostart on Mac

Hello, I just had to start using the GlobalProtect VPN client for connecting to the VPN of a customer. I'm using macOS Sonoma 14.4.1, and I installed GlobalProtect 6.2.0-89. Is there a way to avoid having it running constantly in the background, and showing the icon in the menu bar? I will need to use it 2-3 times a year so I do not want to have...

starless by • L1 Bithead
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Resolved! Issue - Global Protect 6.3.1 does not work with Microsoft surface pro 11th edition

Hello Everyone, I wanted to bring to your attention that there seems to be a compatibility issue with Global Protect 6.3.1 on the Microsoft Surface Pro 11th edition. The software does not appear to work properly on this device. The error message I receive: Could not connect to the GlobalProtect service.

Looking for ideas for this use case

I have some users who travel outside of areas we normally allow connections from (think vacation on a cruise etc). I want to given them access to M365, perhaps a few SAAS apps protected by SSO, but not necessarily to our Hybrid environment. I have several extra IPs on our perimeter NGFW available. Currently the only reason they hit the NGFW is t...

Unable to connect Global Protect VPN, it says Make sure the web address "XXXXXX" is correct.

Hi All, I am unable to connect Global Protect VPN. After entering the details it says "Connecting... You are redirected to an embedded browser to authenticate and connect". Refer attached screenshot of error.However, if I tried to connect the same site from another browser e.g., Chrome, it does connect. Any problem with Global protect. Please h...

Global Protect sensor turns off NIC card when moving networks

We recently upgraded to Global Protect 6.2.4 with a test group of users, (Windows 10 machines) and users who try to change networks, either going from Wi-Fi to another Wi-Fi network or hotspot or Ethernet to Wi-Fi/vice versa, all of a sudden have their Network Adapter card shut off. This actually also happened with version 6.1.5 which we tried ...

ErinWest by • L2 Linker
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Resolved! Azure AD + Globalprotect = unable to filter the client settings

Hi, I have a Pa-850 running 10.1.8 and globalprotect 5.2.6-87. My issue appears whenever I try to assign different "Agent->Client settings" at the gateway level based on an AD group. The portal is configured to authenticate against Azure AD using SAML. Later the gateway is also configured to authenticate against Azure SAML. Our local Palo...

Using GlobalProtect with NAT

Dear community,I have a macOS 15.2 VM with GlobalProtect VPN which is working fine. I wanted to have the host (which is my macbook, also with macOS 15.2) pass through the VM to get to the internet, so that it could benefit from the VPN too (I cannot have the VPN directly on the host unfortunately).My problem is that, even though I set up port fo...

GlobleProtect disconnected

Hello Sir,My computer is joined to my company's domain. When I try to connect to GlobalProtect, it shows an error and cannot connect. However, after restarting my computer, it works fine. The issue is that when I shut down and return to work later, GlobalProtect fails to connect again until I restart my computer.Could you please help me resolve ...

Incorrect Parameter

We recently updated our Global Protect clients to 6.2.3-270 and now at every bootup I get this error from Global Protect saying "The Parameter is incorrect". And I can click OK and the client logs in to the GP server. But its an annoyance thing cause it happens at every boot. Is there a way to see what is incorrect?

Global Protect Split Tunneling with multiple network adapters

Hey community, We are struggling with a certain case for many of our customers. We have many users working in service who connect to #GlobalProtect with their Windows notebooks via mobile data to #Prisma Cloud. From there, they access the internet or internal resources. We have some bypassed decryption rules. For their work, they need to conne...

GlobalProtect app being automatically uninstalled as PC moves from one LAN to another LAN

Hello All,I've got one PC out of a couple dozen, that's experiencing this issue. Details: The end-User works remotely 90% of the time from his home office; using the GP app (64bit version 6.1.4-711) every day. Once a week he comes into the main office. (He doesn't need to use the GP app in there). All is well/normal in both environments rela...

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