GlobalProtect Update fails

Hi!

We have a problem updating GP-Client 6.3.1-c376 -> 6.3.1-c383.

Error:Unable to install because a newer version of this product is already installed.

As we are using SCCM (not Portal) to upgrade all Clients, it would be very important for us to

Blank Login Window in GlobalProtect Client (Version 6.2.3-270)

Hello everyone,

I am currently using the GlobalProtect client version 6.2.3-270 to connect to a VPN for a company I am working with as a supplier. However, when I attempt to connect, the login window appears blank. I can't see the input fields for us

Global protect login screen only showing top bar

My client screen looks like this every morning, and I have to try clicking the full screen button around 50 times for it to open let me sign in. Not a huge deal, but really annoying. Has this happened to anyone else?

GlobalProtect automatic updates.

Hello,

I have around 1000 users on Prisma access both Windows and Mac.

I have enabled version 6.3.1 (the previous version was 6.2.3) and I can see that users are getting the upgrades.

My questions are:
How is the rollout managed?

Does the client

GP vs ZCC

Hi Team,

If we have installed GP with No split tunnel and the Zscaler Client connector with tunnel2.0 which one will take precedence. 

GlobalProtect 

GlobalProtect blocking access internet using browser

My company uses GlobalProtect VPN and I have a problem that needs help connecting Globalprotect on MacOS.

On the company device, it requires a GlobalProtect VPN connection to access company systems, allowed applications. But on MacOS, every time the e

Single alert produces Session denied multiple DC servers LDAP 389 and why ?

Hi,
Login Successful After Scan Attempt 
I have a question regarding when user connecting VPN --which means session denied for multiple DC servers--Via global protect VPN. 
SourceZone:GP-c
Type -TRAFFIC
Denied Port-389 which means LDAP.

Session End Reason-

GlobalProtect VPN not working on T-Mobile Home Internet

Over the past couple of weeks we have been getting more and more support tickets stating that our users can't connect to GlobalProtect VPN. The one common thread they have is they all have T-Mobile Home Internet. Has anyone else noticed this? Is ther

GlobalProtect SAML Login Loop

Hi All,

I am using CIE and EntraID with SAML to allow logins to GP. This is working very well but I am having an issue. I had a user whose name changed. When logging into GP, it just continuously asks her to log in. Inside of the GP Portal, I get the

HIP check Patch Management

Hello, I am trying to setup a HIP Profile for contractors accessing our network over Global Protect.
This HIP Profile is checking if version of Windows is supported(allowing only 8.1 and 10), then checking if Anti-Malware and Firewall is enabled and a

HIP Global Protect

I want to create a security policy containing a HIP profile as follows: if the connecting machine has ALL category 3 updates installed, certain traffic will be released. I'm very confused about creating this in HIP object, as it is about MISSING PATC

Device cannot access network resources or SSO

My company uses GlobalProtect and we access our net drives through the VPN and access our website using SSO. For some reason, a user cannot access them or log in to our portal when off-prem. Everything works perfectly fine when on-prem, of course, bu

Clientless/GP portal does not load in browser on 10.2.9-h1

We are facing an issue where the Clientless/GP Portal does not show the login page on the browser.

When traffic reaches the external firewall, we see the connection being allowed. We are using the Go Daddy cert and have ensured the cert chain is comp