GlobalProtect Discussions

Not connecting when changing gateway

Hello everyone ,When user trying to switch gateway GP spinning and showing connecting but not able to connect after restarting laptop user able to connect .We are using Azure Saml for authentication FYI .Anyone facing  similar issue ?

can one user have more than one connection to a gateway?

we have a PA-850 with one gateway that is configured for user VPN access.

It has been asked if users are able to have multiple connections to the gateway at once, and, if so, how to disable this feature.

GLOBAL PROTECT single user multiple session restriction settings

Need help with csr generation in specific template using API

Can anyone please share the code to generate the csrin specific template using XML api or any automation , as the code I have found till now is only to generate in in Panorama->certificates as there is no option to mention template name although it i

GP VPN daily ask to update to latest version

Win10 Laptop while connecting to GP VPN, daily ask to update to latest version .we dis click and download it,  installed too but again and again its ask to update GP VPN software.

why is this happening ? 

Can't change SSO on GlobalProtect

Hello

We use GlobalProtect at our company for our own VPN access but we also need to access customer's VPN which also uses GlobalProtect. Out of 12 people, 2 are having the same issue. They don't receive the pop-up SSO screen to switch the account ID

Global protect installs but does it?

I have a new surface pro home edition with windows 11 and my company requires this vpn. I am including the logs below.

The install process seems to go fine and using 64bit. the vpn icon will shopw in the system tray and the service shows running in t

GlobalProtect signing in too quickly

I'm currently seeing an issue with GlobalProtect prompting for credentials if you sign into the account too quickly. My setup uses GlobalProtect in pre-logon always on VPN mode (kerberos) and the computer I'm using is Windows 11. If I sign into the c

What focal_rpm is?

Hello all, have a question - recent GP archive contains focal_rpm packages alongside with just rpms. Same is for deb. What is this "focal" version of GP and what is the difference?

Thanks.

FIDO2 support for GlobalProtect client does work in Embedded browser

FIDO2 Security cards during Entra ID SAML authentication does not work. The option to select a hardware "security key" during the Entra ID login flow is not shown. Only the built-in/embeded GlobalProtect web browser exhibits this issue.

We tried th

VDI and Global Protect (VMware Horizon)

I tried doing a lot of searching but could not find anything to help me out. I am trying to capture Global Protect as a virtual application so that it is not on my golden image (only a handful of people need it). I am able to install the software, bu

GP APP is in the Connecting... state and I can't do anything.

The mobile GP APP was distributed, and user authentication was configured with Entra-ID SAML.

At this time, if the account is entered incorrectly or terminated during browser authentication in the mobile GP APP, the GP APP is in the connecting stat

Help me with MFA AUTH duo

can anyone help me why athentication failed. Im using Duo v2 with PA ssl vpn

here is the video i've followed  https://www.youtube.com/watch?v=5kTOOHVE_-o

SAML Authentication into GlobalProtect

We started using SAML to authentication into GlobalProtect connected back through Entra. The problem is the user will be prompted to put in their windows credentials the first time they login, but say they disconnect and go to log back in to VPN it b