Cached Portal on GlobalProtect

Hello All,

When using GlobalProtect App, sometime it says using cached portal. I understand it is because of Save Username option. The question I have is how long does it use cached portal if I don't signout? No new updates are needed just use the

Some users not able to connect to GlobalProtect

Some of my users get the message stating their GlobalProtect client was unable to contact the gateway immediately after authenticating on their Duo MFA app.  The interesting part is I have not been able to reduce this down to a machine problem.  I ha

GlobalProtect Issues with Hotspot Users

• Two different users reported problems when connecting to GlobalProtect when using an iPhone as a hotspot.  The users can connect to GP, but are then unable to use HTTPS or ssh to connect to internal assets via the VPN.  If the user uses the same lap

GPVPN on laptop only works with phone hotspot and not home wifi

Hi,

I seem to have this weird problem where the home wifi does not work for gpvpn. The problems are also random in the sense.

1. Sometimes it connects, but I dont get the company splash screen after connection. Without that screen, remote access does

The “Reset password” option is not available on the Windows start screen when the Global Protect ?!?

Dear and valuable Live Community Members,

One of our customers came to us with some questions in regard to the issues he is facing with the missing "Reset Password" option on the Sign-in screen at the start of Windows OS after installing the Global