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Cortex XDR Discussions
Cortex XDR allows you to rapidly detect and respond to threats across your networks, endpoints, and clouds. It assists SOC analysts by allowing them to view ALL the alerts from all PANW products in one place, telling the full story of what actually happened in seconds and allows seamless response.
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Cortex XDR Discussions
Cortex XDR allows you to rapidly detect and respond to threats across your networks, endpoints, and clouds. It assists SOC analysts by allowing them to view ALL the alerts from all PANW products in one place, telling the full story of what actually happened in seconds and allows seamless response.
About Cortex XDR Discussions

Cortex XDR allows you to rapidly detect and respond to threats across your networks, endpoints, and clouds. It assists SOC analysts by allowing them to view ALL the alerts from all PANW products in one place, telling the full story of what actually happened in seconds and allows seamless response.

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Welcome to the Cortex XDR Discussions!

To make this forum valuable and enjoyable for everyone, please review the following guidelines before participating: Rules and Best Practices Be Respectful: Treat fellow community members with professionalism and courtesy. Constructive discussions are encouraged; disrespectful or inflammatory comments are not. Stay On-Topic: This board is d...

JayGolf by • Community Team Member
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Resolved! Cortex XDR Pro – Does it scan USB devices upon insertion?

Hi team, I would like to confirm the behavior of Cortex XDR Pro regarding USB devices: Does Cortex XDR perform any automatic malware scan when a USB device is connected to an endpoint? If not, what protections are applied at connection time (e.g., device control, behavioral detection, execution monitoring)? Is scanning of removable media only p...

Resolved! Sending cases of MDR Unit 42 Managed Services cortex XDR to tickiting system

Hello, I hope you all doing well, i want to send case investigated by MDR to our internal tickiting system (regardless of it, the importing that it support API, webhook ...). Can you please share a refference or documentation on how to do it on cortex side, and the configuration i need to deploy on Cortex XDR. Best regards,

Resolved! Cortex XDR agent protection after 90 days of inactive

Hello Everyone. I need your opinion to this topic. What will happen to the agent protection for the endpoint after 3 months of inactive. Correct me if im wrong. Cortex XDR agent will delete permanently from management console and database after default deletion which is 90 days. if i enable all the module in day 1 for an endpoint, then af...

Cortex XDR Policy - Executables blocked from removable media

Hi, As the name suggests, we have a policy to block executables from removable storage. While it works great, there are issues arising when a user wants to install drivers for printers, scanners etc. Since as soon as a device is connected for the first time, it gets mounted as a storage drive. Is there a way to allow only such devices to be ad...

Cortex XDR Delayed Global Protect Connection Timing.

We are transitioning from MDE to Cortex XDR and a number of users have stated that connection time takes from 2-10mins to take place after a full reboot / cold start.This is inconsistent.MDE is currently in EDR in BlockMode - which was the advice given to be the correct status during transition in that it is in Passive mode on those specific end...

RobKen by • L0 Member
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  • 1 replies
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Trial Access for Cortex XDR

We're working on integrating Cortex XDR login with our system and would like to test the access management/SSO integration before rolling it out further. Could you let us know: Whether a trial version of Cortex XDR is available that we could use for integration testing, and If not, what alternative options exist for testing the access managemen...

antons by • L1 Bithead
  • 232 Views
  • 5 replies
  • 0 Likes

Data Ingestion License Violation

After our Cortex XDR tenant was upgraded to 3.9 we started receiving the following error: "License Violation warning Based on a 7 day average calculation from February 24th 2024 to March 1st 2024, your daily ingestion quota is exceeded." Looking at the Data Ingestion Dashboard it appears our NGFW data ingestion is reporting to has significantl...

jruck by • L2 Linker
  • 4864 Views
  • 8 replies
  • 0 Likes

Inquiry regarding Tenant Backu & Recovery

I am looking for detailed information regarding the backup and recovery lifecycle for a Cortex XDR tenant. Specifically, I have the following questions: Automated Backups: Does Palo Alto Networks perform regular backups of tenant-specific configurations (Security Policies, Profiles, XQL queries, etc.)? If so, what is the standard frequency? ...

R.Abdeen by • L0 Member
  • 899 Views
  • 2 replies
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Resolved! XQL Help - Any AI tools, query library?

Wondering if there are plans to help build queries? Something as simple as looking for a file called "testfile" requires the query with the below code: |preset = xdr_file|filter action_file_name contains "testfile" Another example that we are currently working on is a way to search for specific models of computers. As an example: "find all Latit...

J.Suter by • L2 Linker
  • 3709 Views
  • 5 replies
  • 1 Likes

Resolved! no incidents generated since May 20?

Our Cortex XDR instance stopped generating incidents when detecting malware and other threats. (Somewhat similar to "Cortex XDR - Blocked Hashes on newer systems do not show in Incidents" - except in our case, this is across the board on all devices, for all threats and behaviors.) (If we initiate a malware scan on the affected device, an incide...

Resolved! Orphaned Cortex XDR Agent enforcing USB read-only on personal laptop

Hello, I have a personal Windows 11 Pro laptop with Cortex XDR Agent 9.2.0 installed. The agent is no longer connected to any management server and the GUI shows: Connection: No connection to server However, Device Control is still active. Every time I connect my Samsung T7 Shield external SSD, I receive the notification: "Cortex XDR | Device Co...

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