Windows 10 , 2 Clients won't start from Testgroup of 5 Clients after Update Cortex XDR 8.3.1 to 8.4.1

Hi,

I have arequest. We were informed to upgrade to Cortex XDR 8.4.1.

In our Testgroup of 5 Clients, 2 Clients aren't working anymore.

Windows 10 , 2 Clients won't start after Update Cortex XDR 8.3.1 to 8.4.1

3 Clients with Windowss 10 are still

Change Management Server for offline agents

Dear XDR gurus,

We want to change the management server from an old tenant to a new tenant, it is simple for the agents are online by selecting the agent, Alt+Right click and select change management server.

However, it is possible  a way to change m

Material for PSE Cortex Professional certification

Hi all,

Have any of you obtained the PSE - Cortex Professional certification? If so, what material did you use? Is the study guide sufficient?

Thanks

Cortex Xdr - Agent Settings - Network Location Configuration

Hello,

I am testing XDR Agent Settings.

I am trying to setup the Network Location Configuration option.

The main issue I have is that I would like to enter two DNS servers.

In DNS Name, I can do this:

server1.domain.com, server2.domain.com
Thi

Cytool stops scanning and times out

Hello everyone,

I'm trying to create a gold image in an AWS AppsStream 2.0 environment. I'm following the steps listed here:

https://docs-cortex.paloaltonetworks.com/r/Cortex-XDR/8.1/Cortex-XDR-Agent-Administrator-Guide/Cortex-XDR-Agent-for-Virtual-E

XDR Agent Auto Upgrade installer has timed out.

Hi everyone,

I have a customer who has configured the automatic upgrade of XDR Agent, when the new version is released, only a small number of Agents have completed the upgrade, a large number of Linux hosts have failed to upgrade, and the Last Upg

API BLOCK LIST

Hello,

By doing or achieving different automations I have managed to add hashes to the block list in the action center section via API, but as in this console I see that it is blocked with 15,000 entries, let me explain when adding 15,000 hashes I un

Unable to parse the time stamp

I have tried to create a new field with an existing string field (createdDate), which is already in an ISO 8601 format. unable to parse it

sample value of feild createdDate=2019-08-29T10:10:26.608Z

Here below the query I have used

| alter filedate

Unable to parse the time stamp

I have trying to create a new field with existing string field (cretedDate) which is already in a ISO 8601 format but. unable to parse it

sample value of feild createdDate=2019-08-29T10:10:26.608Z

here below the query i have used


| alter filedate

Cloud Identity Engine: New Agent Version Alert

Hi Team,

We have installed two Cloud Identity Engines in two different domains. Currently, we are seeing an alert on the Palo Alto hub page regarding the availability of a new agent version for the Cloud Identity Engine. We have a question: will th

Netskope and Mimecast Integration To XDR

Anyone done the mimecast and Netskope log integration to Cortex XDR. Unable to find document for integration.

Please share any doc or integration methods.

Malicious Hash detected as Adminstrative Hash exception

Hi Team, 

On analysing an ransomware incident, i have block the hash of malicious file and added the file path of malicious file into IOCs. However i can see the alerts for malicious hash in the Critical alert (IOCs based) and Low alert - Administr