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Anybody else out there getting frustrated with the XDR Management Console?
I am constantly having to refresh the page and redo whatever I am working on.

“Cortex XDR requires full disk access” Pop-up

We frequently have customers complaining about the pop-up notification on macs saying, "“Cortex XDR requires full disk access."  They have double checked the settings to make sure xdr does in fact have full disk access, but the pop-ups continue.  Any

Changes on an Endpoint and Duplicates

In Cortex XDR, what changes on an endpoint could cause duplicate endpoint instances to appear? 

Example: Host A appears twice, but one instance is connected, the other instance has a connection lost status and is using a different IP address.

Under

is it possible ingest data to data lake with unknown vendor devices like cisco,fortinet

Hi Team

we have cortex XDR with pro per TB license. also we have configured syslog receiver in BVM we can see the raw data of cisco and vendor switches as well as routers. what my concern is, does possible to ingest this kind of data to data lake?

Not able to enable xdr agent extension in macos sonoma

XDR Agent extension not enabling in macOS Sonoma, please suggest?

XQL Query for disconnect CIE server

Hi,

we have used Cloud Identity Engine, which goes under disconnected so that time logs are missed. so we are checking every 10 minutes reporting status. We need to create any rule by XQL query. when the systems are going in disconnected they trigger

Does XDR PRo Per GB require a Data Lake License?

Does XDR Pro Per GB require a Data Lake License

We just purchased Pro Per GB license actually we were expecting data lake. Is this Pro Per GB is same or different than data lake. What we missed in Pro per GB License.

Traps Version 6.1.3 uninstall problem

Hey Hi

we froget our traps admin pass and traps changed the cortex . Now we dont do neither upgrade nor delete . More A bad news we dont see cortex web dashboard this server 

How we can do  upgrade  Traps version 6.1.3 from Cortex 8.1.0

can you

Cortex XDR Exclusion for CASAS Secure Browser

The CASAS test system downloads CASAS Secure Browser.exe file everytime it is accessed. However, each downloaded file has a different hash count. Cortex XDR is blocking the .exe file but it is supposedly a benign executable. Right-clicking the .exe f

Cortex XDR subscription and the necessary licenses Expire ?

Hello , My Cortex XDR subscription and the necessary licenses Expire so can you please tell me what should i do for this?

Integrate Cortex XDR Broker VM with SIEM

Hi All,

Client wants to integrate Broker VM server with SIEM and hence configuration to be added to the file "/etc/rsyslog.conf". However, unable to modify this file. Could you all please help me with the solution to the following queries:

1. Is it

Cortex XDR content update not through internet

Dear customer support,

Is it possible to directly download the Cortex XDR content update file from your official website to my desktop computer, and then run and install the update file on my computer to update the Cortex XDR proxy content ? Beca

Bulk Loading UEFI SecureBoot Certificates for the XDR Kernel Module

Hi All,

Does anyone have any experience with loading the kernel module certificate on Linux Boxes? Is it possible to do this in bulk though VCenter?

Thanks,
Dan