Unable to install Global Project for Mac for M1 processor

Hi guys, 

Tried multiple times, best result was the icon showing with a "cancel" sign. Deleted the app, tried to install again and now the icon doesn't show up even though installer finishes correctly.

I saw a post it works fine with version 5.2.4 an

DNS suffix not applying

Hello,

 I have deployed a GlobalProtect gateway in an office that uses a different domain than our own.  To that end, I have added their dns suffix to the gateway but when I connect onto that gateway, the suffix is never appended.  I cannot access t

Global Protect VPN disconnects on Windows while active

We are having an issue where Global Protect VPN on Windows 10 is disconnecting after 4 hours while it is still active.  We have the inactivity logout set to 4 hours.  Our Macs aren't having any issues.  The HIP log on both the mac and windows machine

Performance degradation VPN gateway

We recently enabled/ configured/ deployed GlobalPortect on our PA firewall as a first step to replace our existing DirectAccess VPN solution. The GlobalProtect is a brand new installation, performed by a PaloAlto authorized consulting firm. We are pi

Can I create a dual globalprotect gateway on my firewall with ISP failover?

We have 2 ISP on our PA-850. We have 1 VR with both ISP set as the default route for primary and backup internet (different metrics) with a static route monitoring failover process. I have configured ISP1 for GP-gateway1 and and ISP2 for GP-gateway2.

SSL set up

I am an intern right now who is working as a tableau server admin. My organization is working to try to set up SSL keys with our server https://help.tableau.com/current/server/en-us/ssl_config.thm

How do I know if the certificate of the server I manag

I cannot integrate System Logs for Global Protect Authentication to ArcSight

Please I am having difficulties integrating Authentication Logs for Global Protect to ArcSight. I can see the logs on the firewall dashboard (under System Logs) but these logs are not integrated to ArcSight.

Traffic & Threat logs are currently integr

globalprotect linux client

Hello 

I want to ask does native linux client (version 5.2) support saml auth with microsoft as a identity provider?

I tried it on ubuntu 18,20 and centos 7.IThe native client could not pass server certificate validation.Other client returns false afte

Global Protect Portal not responding

I have configured the Global Protect portal according to the guide.

I can see traffic reaching the PA (I see it in the policy log)

But it's not "picked up" by the GP portal. It dies there.

Any idea?

GlobalProtect SAML message customization

Hi,

Is was wondering if it is possible to customize the "To continue, check your browser in GlobalProtect and sign in" message from Global Protect?
Reason why I would like to change this message is that it confuses our end users as we are using the Gl

systray icon shows red X when connected

See screen shot. It is connected (I actually have connection thru the VPN) but the systray icon shows a red X. See screenshot below.

Version is 5.1.6-16

This used to work correctly before, but today I noticed it does not. I tried disconnecting and the