GlobalProtect Discussions

Best practices for preventing GlobalProtect connections internally

We currently have GP configured as connect on demand and currently have both an internal and external gateway.  I'm finding that several of our users are connecting to GlobalProtect even when they are in the office, which is causing extra overhead an

Certificate profile - option Block session if the certificate was not....

Basic GP setup, portal and gateway using certificate authentication only, certificates issues by internal CA, Palo Alto firewall is not involved in the certificate enrollment process.

Certificate profile used is configured with Root and intermediate

Global Protect user inactivity timer

We are trying to figure out how the Global Protect inactivity timer works?

We have set the inactivity timer to 3 hours but for some reason we don't see the user session log out after 3 hours of inactivity.

Login Lifetime: set for 10 hours

Inactivity t

Globalprotect use problem

The customer uses SSLVPN made by a certificate issued by a third-party trust agency. The problems we have now are: Some customers can use domain names or public network IP addresses to log in to sslvpn, but some users can only use domain names to log...

Global Protect Page Not Opened

Dear All,

i have a problem with Global Protect page,  after enter user name and password it shows 

This page isn’t working

 is currently unable to handle this request.

Global Protect Cannot Reconnect When a Proxy is Enabled

Hey PA LIVECommunity!

I have a weird issue...

Global Protect Fails to Connect after Disconnecting, stating it cannot reach the gateway. However, restarting the computer with the GP Client, and reconnecting it will succeed.

We've seen this on a handful

Microphone Output With Remote or Robotized Voice Interference

Hello I have a problem, I need to work using GlobalProtect to make calls to a Remote Desktop but my clients only listen to interference or robotic voice while I listen to them perfectly, will there be any solution? Thank you

GP communication between remote users

One of our help desk analysts working remotely asked why he was unable to use remote administration tools to assist end users also connected to the GP gateway. I'm not able to find a definitive answer in the docs and KB, but I expect this is by desig

global protect ldap users have conflict session accessing private network

Hi All,

I have setup global protect authenticated by LDAP. Before i started, here is my running version:

- PA Firmware : 8.1.5

- GP Version  : 5.0.0

I found odd issue with global protect ldap authenticated user who accessing the private network.

I have