The Global Protect VPN on the User Linux (ubuntu 22.04) machine is not working

[v.Sengodan]

Dear Team,

I am also facing the same issues.

We installed the Global Protect VPN on the user machine Linux ubuntu 22.04, after connecting the user is not able to connect with the private and public networks.

The prompt response to fix this will be highly appreciated!!

GP Version: Global Protect: 6.2.0-265

[mshekh]

Hi @v.Sengodan ,

As per info, it looks like routing issue, May I check is it full tunnel configuration or split tunnel.

you may refer the below KB to verify the configuration.

https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClFbCAK

[v.Sengodan]

Dear Mohammed,

Thank you for your prompt response.

It is working in Windows machine not in Linux

Also tried in different ISP but no luck.

The configuration in Pali all looks good.

[v.Sengodan]

The configuration in Palo is looks good.

[mshekh]

Hi @v.Sengodan ,

Thanks for update, you can open support case and work with team if you are still facing the issue and team will assist you to identify / fix the issue.