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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
About GlobalProtect Discussions
Welcome to the GlobalProtect discussion area! Here, you can engage in conversations about GlobalProtect, explore new insights, and stay updated on ongoing discussions. Check back regularly for the latest updates and community insights on GlobalProtect.

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GP Uninstallation with password

Hi,Ajay this side from India. I'm hoping you can help me with the uninstallation of Global Protect.I am an Administrator of ManageEngine Endpoint Central in my company. Recently, the latest patch of the Global Protect VPN client was installed in our environment on more than 400 machines. We now need to uninstall this version and reinstall an old...

GlobalProtect Fails During Pre-Login with WinHttpReceiveResponse Error 12152

GlobalProtect is unable to connect during the pre-login phase. Verified all required certificates are installed on the endpoint. Confirmed certificates are located in the appropriate certificate stores. Collected and reviewed: GlobalProtect logs TSF Firewall packet captures We got the following error in PanGPS.log:2 3(P5136-T8916)Debug(54...

Resolved! [SOLVED] GPUDATE /FORCE DOESN'T WORK WITH GLOBAL PROTECT

Hello LiveCommunity Team! I created this post to share my experience regarding an issue involving GlobalProtect users from Prisma Access who attempt to run gpupdate /force to update GPO policies from the DC server, and who encounter the following error:CMD ERROR GPUPDATE /FORCEC:\WINDOWS\system32>gpupdate /force Updating policy...User polic...

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Resolved! Global Protect count current users not match statistics

Hey thereThe counts are not matching between: >show global-protect-gateway summary detail GlobalProtect Gateway: connect-gtw:Current Users: 675Previous Users: 4520current-user : 675 Also with MIB OID .1.3.6.1.4.1.25461.2.1.2.5.1.3.0 panGPGWUtilizationActive Tunnels shows 675 But >show user ip-user-mapping all type GPTotal: 225 usersi...

kuschg by • L0 Member
  • 427 Views
  • 1 replies
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Can you configure clientless VPN in SCM ?

I have the license installed and dynamic updates for clientless installed. We only have the Agent Licensing for GP and Prisma. We already have Global protect configured though SCM. But I cannot find anything about clientless vpn setup in SCM. I would have to overide my config directly on the firewall ?

E.Egger by • L0 Member
  • 645 Views
  • 1 replies
  • 0 Likes

Important Update: GlobalProtect App 6.2.8-h12 [6.2.8-c1032] & GlobalProtect App 6.3.3-h13 [6.3.3-c1105] Release Availability

Hey Team, Please be aware that our Product Team has been notified of HIP related issues within the recently released versions of 6.2.8-h12 [6.2.8-c1032] and 6.3.3-h13 [6.3.3-c1105]. Please refer to the following document that discusses how to verify if you match the criteria to be impacted by this and the necessary steps to resolve this if so:...

Resolved! Set up a test Internal Gateway for User-ID logging

Hi everyone planning to set up an Internal Gateway so we can log User-ID and an internal host detection to automatically disable VPN when in the office. We are planning to set up an internal gateway strictly for a test OU to ensure that the changes we make won't disrupt the business. I set up a loopback address from a reservered dhcp(we use Palo...

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GlobalProtect Linux client recreates a "GP_HTML" folder in home directory on every start

Hi all, I'm running into a persistent annoyance with the GlobalProtect Linux client. Environment:- GlobalProtect version: 6.2.9-407- OS: Ubuntu (kernel 6.17.0-35-generic, 24.04-based)- Architecture: x86_64 Issue:Every time the GlobalProtect client starts, it creates a folder named `GP_HTML` directly in my home directory (`~/GP_HTML`). This happe...

Brand New Deployment - GlobalProtect vs Prisma Access Agent

About to deploy a set of 1410s and trying to get some feedback on using standard GP vs going w/ PAA? The firewalls will be managed by an on-prem Panorama VM and be using a cloud provider for SAML authentication. I think I've read PAA will support using Panorama as the front-end and a standard NGFW as the device the vpn connects on. Wanted t...

DJ_1924 by • L2 Linker
  • 202 Views
  • 1 replies
  • 0 Likes

Unable to make GlobalProtect Changes

Hi all, We recently upgraded to 11.2 and noticed that when trying to make changes on any of our Globalprotect portals I see an "Operation Failed" and it calls out the clientless-vpn (when we don't use or have this configured). This issue is also seen at one of our branch sites, PA-1420 on same OS11.2.10-h3. Thanks

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B.Rana by • L0 Member
  • 164 Views
  • 1 replies
  • 0 Likes

GP 6.2.8-C982 causes popups on Windows, no Release Notes?

We just rolled out the latest 6.2.8 update (previous version C948), and since it's been installed, users repeatedly get certificate confirmation popups to connect the client. The previous client version never did this, the popups are not just happening on initial connection, but multiple times as users tabs around applications. Is this a known i...

M.Studte by • L1 Bithead
  • 645 Views
  • 2 replies
  • 0 Likes

Global protect with LOOPBACK Interface

GlobalProtect Agent Connection Failure with Custom Port (23590) - Loopback Gateway Issue I have a Palo Alto NGFW (public IP: 80.75.164.100) connected directly to the internet with a DNS record (vpn4.example.com) pointing to this IP. I’m trying to configure GlobalProtect Agent to connect via a custom port (23590) instead of the standard port 443,...

m.waked by • L0 Member
  • 329 Views
  • 1 replies
  • 0 Likes

GlobalProtect Mac Client ENDLESS POPUPS that TAKE FOCUS from other apps

"Connection FailedThe network connection is unreachable or the portal is unresponsive. Check the network connection and reconnect." This pops up on my screen every minute or two, and immediately begins capturing keyboard input, and because the app is mandated by my sysadmin and not configured by me, there's also no way to force-quit it or stop i...

Global Protect getting stuck on connecting loop

We are facing an issue sometimes the global protect gets stuck on connecting loop while we connect to the global protect it redirects to the default browser for authentication and shows authentication successfull but global protect gets stuck on the connecting loop and it does not connect only showing retrieving config from the portal. But somet...

n.bhat by • L0 Member
  • 5036 Views
  • 4 replies
  • 0 Likes

Looking for documentation on how to set up an internal GP gateway for User-ID

This is a PA environment I have inherited and I don't have a PA background, most everything was already set up....I just maintain security rules, NAT, etc....basic stuff. Been having quite a time with our Macs and User-ID through Active Directory and using the App-ID Agent on a server. After a few cases and frustrated users, think we need to ...

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