Problem Using New Digitally Signed Certificate

Hi All,

One of our client has signed and imported a new certificate. It is showing as valid.

But when we apply necessary changes to use this certificate and try to connect. It is displaying this error

"Connection Failed:Gateway isp2-gw: Could n

VPN SSO with MFA every time

Hi

We have recently purchased a Palo Alto firewall and connect to the VPN using GlobalProtect. 

For Teams/Sharepoint etc. We use Azure MFA where a push notification comes through to the authenticator app and to get this working on GlobalProtect w

Clientless VPN portal and SAML SSO and Application SSO

Hi there, I wanted to check that possibly what I'm trying isn't actually going to work. Had a look around at people with simular issues on LDAP, but I thought using SAML would solve this ... but not!

What I'm trying to achieve here is SSO into the

Global Protect users are unable to access SQL database which hosted in Azure

We have a tunnel configured between on-premises PA-5250 and Azure. traffic flows as expected users who are not connected to the global protect can connect to the SQLMS without any issues.

However, users who are connected to the GP can't access the

GlobalProtect ver6.1.4 on IPhone IOS 15

Hi, 

I am trying to use GloblaProtect 6.1.4 on IPhone IOS 15, I am able to open the portal successfully but when I try to connect using the gateway I get an error says "Gateway external_gateway: could not connect to gateway, the device or feature req

Global protect Android version 13 mobile users not connecting portal issue. The network connection is unreachable, or the portal is unresponsive issue

Hi Team,

Good day!

Global protect Android 13 version mobile users not connecting portal issue. Error shows "The network connection is unreachable, or the portal is unresponsive. Check the network connection and reconnect."

I have created self s

Force user credentials at every login Azure AD SAML SSO

I have had GlobalProtect working for years with RADIUS based authentication and MFA.  We are now moving to SAML based SSO with Azure AD.  I have everything working, but, our environment requires that we provide login credentials every time we login t

GP Connection Failed - gateway could not verify the server certiticate of the gateway.

Hi All,

I have GP setup and working like a dream..... most of the times.

however i have a strange issue.. and seems to only affect Azure cloud PCs at the moment, normal users with laptops and desktops can connect no problem.

my certs are all valid an

Global Protect Pre-Logon followed by SAML SSO

Hi Guys,

I have implemented global protect with pre-logon (device certificate) followed by user logon using SAML (Azure AD as SAML IDP)

When global protect client initiate the user authentication below windows security pop up asking to confirm the cer

GP Portal logs showing local password guessing attempts even though I'm using Azure IdP. Should I be concerned?

I have our portal set up to use Azure for logon, and it's been working great. Lately I'm seeing many of these attempts in the system logs:

1. saml-client-redirect, "Client '95.164.0.25' redirected to 'https://login.microsoftonline.com/xxxxxxxxx/sam

Global protect intermittency

A customer tells me that he has vpn connection intermittency in several of his sites, how can I trace the problem or what can it be due to?

IdP initiated GlobalProtect VPN login

I'm in the process of configuring Duo SSO for GlobalProtect authentication. It's all working great when logging in through the GP application. However, both the Duo and Entra how-to guides mention that you can initiate the login through their portal

Global Protect App for Surface Pro 9 - Chip SQ3

Pleas help me about setup GP app for Surface Pro 9 SQ3 - ARM64. GP app notify The Service is not running!