GlobalProtect never-ending "Finding the Best Available Gateway"

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GlobalProtect never-ending "Finding the Best Available Gateway"

L0 Member
 

Hi. I'm using GlobalProtect App Version 6.1.1-5. It often to get into this never-ending cycle of "Finding the Best Available Gateway". I try to "Refresh Connection" which does nothing:

 

image.png

 

There doesn't seem to be a "Cancel" button to try to reinitiate the connection or restart the GlobalProtect client. I usually have to execute the following command in Windows 11 command prompt to restart the GlobalProtect client:

 

powershell -command "Restart-Service PanGPS -Force"

 

This usually does the trick. But it's a pain as I'm using a corporate laptop and I need to run the above in admin mode which requires entering an admin username/password.

 

Has anyone come across this? I really wish they would add a retry/cancel button to the client. Thanks.

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