GlobalProtect Discussions

Prevent notification of session has been disconnected notice.

After users wake their computer from sleep the below message appears this is very confusing for users coming from NetMotion where this did not happen. Is their a way to prevent this message in the GlobalProtect configuration?

No Login Prompt, Script Errors

When trying to login to a site that used to work I now get script errors with a godaddy URL.  The window that used to pop up with a browser that allowed me to login is just a blank white page.  I've tried uninstalling/reinstalling and also clearing b

GlobalProtect Portal Unreachable

Has anyone had this as well? Why does this occur, the user has internet connectivity but the GlobalProtect agent is giving this message, any troubleshooting steps? I want to believe this is an enterprise VPN but stuff like this is very poor quality.

GlobalProtect connected but no VPN connection

Hello everyone,

Recently I got a problem with GP.

I got GP login and status is connected but there's no VPN connection.

I checked logs: HIP is matched but there's no Traffic logs from VPN client.

I have to disconnect and reconnect several times then

How do I change global protect username on IOS?

With GlobalProtect for Apple IOS devices, how can I change my username?  When I go to log in, it has my regular user email address and I can only fill out a password field.  There’s nowhere to change the user.

If we use a regular user account, it w

GlobalProtect MacOs Connection

Hello,

I am a PA-440 user, current globalprotect version is 6.2.3.
When I try to connect to vpn via macos I get the following error (Could not connect to the
GlobalProtect service. Make sure the Global Protect service is running.
If the issue persists,

Upgrade to GlobalProtect 6.2.3 client for Windows Does Not Complete

Hello. We moved from GlobalPotect 6.2.2 for Windows because it connected automatically even when configured for on-demand. Moving to GlobalProtect 6.2.0 or GP 6.2.3 was recommended as a solution. We chose the latter, but now users are reporting that

GlobalProtect initiating network trace capturing using the Netsh tool in Windows .

Good day

I'm experiencing an issue where I'm receiving influx of alerts related to this netsh tool.

I got this arlticle and I was wondering if you can assist me in finding the cause of this behaviour.

https://www.reddit.com/r/paloaltonetworks/comme

Need Help on Configuring GlobalProtect VPN

Hello there,

I am working on setting up GlobalProtect VPN for our organization and could use some advice. We have a mixed environment with Windows, macOS, and Linux machines, and we're looking to ensure a seamless experience for our users.

Specif

How to use a Machine Cert with a Private Key for Global protect prelogon

Greetings,

We utilize our own PKI infrastructure so the certificates we want to use for prelogon are already in place. I am also new to this so it may be working as designed but having a hard time validating.

We have imported a rootCA into Strata

Conditional rules for GP MFA auth?

Is it possible to apply conditional rules on a GlobalProtect login so the means of login can vary? For example; If a Windows client is operating within a particular country or public IP range, just require simple SAML user login and maybe AD machine

Multiple versions needed to access different portals

We are a service company that needs to access various customer sites. Several of our customers use Palo Alto Global Protect, but not all of them are up to date, and we have to use several different versions of the Global Protect "client" software (no

VPN Attempts from Rotating IPs and Generic Usernames

Hello all,

For several weeks, I have been getting many VPN login attempts from different IPs trying to login using generic usernames, like "guest", "support", "admin", etc.

Is this normal? Is there anything that I can do to stop this from happeni