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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
About GlobalProtect Discussions
Welcome to the GlobalProtect discussion area! Here, you can engage in conversations about GlobalProtect, explore new insights, and stay updated on ongoing discussions. Check back regularly for the latest updates and community insights on GlobalProtect.

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GlobalProtect never-ending "Finding the Best Available Gateway"

Hi. I'm using GlobalProtect App Version 6.1.1-5. It often to get into this never-ending cycle of "Finding the Best Available Gateway". I try to "Refresh Connection" which does nothing: There doesn't seem to be a "Cancel" button to try to reinitiate the connection or restart the GlobalProtect client. I usually have to execute the following c...

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janicex by • L0 Member
  • 12811 Views
  • 5 replies
  • 0 Likes

GP on Android - The network connection is unreachable or the portal is unresponsive. Check the network connection and reconnect

Hi, We get an error "The network connection is unreachable or the portal is unresponsive. Check the network connection and reconnect." while connecting to GP with an agent installed on Android device. The thing is that some Android devices works fine while other get this error. We can't say where is the problem exactly (it seem to be within the ...

AmitKa79 by • L2 Linker
  • 11090 Views
  • 10 replies
  • 0 Likes

Global Protect / Vodafone / Germany

Since around Jul/Aug 2024, our users in Germany using Vodafone broadband connections have started to have problems accessing public web-sites over Global Protect, routing via our Data Centre Firewalls which have SSL-decryption enabled. All web access fails and in the logs we see "decrypt-unsupport-param". If the user switches to a non-Voda...

Global Protect Brute Force

Hello, I have see this discussed a bit but was wondering if there is any way to prevent a brute force attack on the VPN gateway. I have disabled the portal page and set up a vulnerability policy but that does not seem to get triggered I also have edl policies. We are using 2-factor so I think it is secure but I would like to prevent this if po...

Connection to VPN slows down system and it always fails

At my company, there are 4 computers so far that we have seen with this issue. We are not able to find a link between the computers, they have different network chip sets, different models of laptops, different vendors, etc. We saw the forum with the solution stating to run Winmgmt /resetrepository. We have tried that + restarting the device ...

Global protect Android version 13 mobile users not connecting portal issue. The network connection is unreachable, or the portal is unresponsive issue

Hi Team, Good day! Global protect Android 13 version mobile users not connecting portal issue. Error shows "The network connection is unreachable, or the portal is unresponsive. Check the network connection and reconnect." I have created self signed certificate and installed in the mobile but still same issue.following logs collected from ...

Karuppu by • L2 Linker
  • 11111 Views
  • 16 replies
  • 0 Likes

Global Protect upgrade

We are currently running Global Protect 5.2.1-9 and are slated to upgrade to Global Protect 6.1.4-c720. What I need to understand is that are the clients forced to upgrade when we deploy the new version or can they continue to remain on the old version. We are not sure if this is allowed when upgrading to a major version as it is with a minor ve...

Listing Backup GlobalProtect Portal

I have a situation where I will have 2 firewalls, each at their own respective site using different ISPs. I'd like to setup it up so that end users only have to connect to the portal at site1.mydomain.org, which will have the gateway configuration listed for the local firewall. If that site loses internet, and therefore the portal isn't availa...

DJ_1924 by • L2 Linker
  • 4522 Views
  • 9 replies
  • 0 Likes

Global Protect bricks machine with Carbon Black quarantine

We have been having an ongoing issue for several months (and we have had monthly Windows updates since as well as moved to GP 6.2.5) where if we use the quarantine function in Carbon Black, that the NIC card gets turned off, the machine is bricked basically and un-quarantine will not work-ie is loses all capability to communicate even if you plu...

ErinWest by • L2 Linker
  • 1389 Views
  • 2 replies
  • 0 Likes

Resolved! User-ID and Internal Gateway

Hello guys, I want to implement GlobalProtect with Internal and External Gateway. Internal gateway will be used for User-ID and External Gateway for Remote Access. Is there a way to prevent users from disconnecting GP when inside corporate network and allow them to disconnect when outside corporate network ? Thanks ! Regards

seag by • L1 Bithead
  • 2556 Views
  • 3 replies
  • 0 Likes

Resolved! GlobalProtect: Configure Portal for Windows App Store Install

Hello I'm looking to see if there is an equivalent to the command line value Portal when installing GlobalProtect via the Windows App Store. I have looked through alot of documentation and came up empty handed. For some background we used an .intunewin package and the command line switch "msiexec.exe /I GlobalProtect.msi /qn /promptrestart Porta...

A.Rich by • L0 Member
  • 3204 Views
  • 1 replies
  • 0 Likes

GlobalProtect Transparent Upgrade not working for all users

Hey folks, this is my first time posting so apologies if it's a little clunky. We are running a pair of PA-850's in HA mode. Our users have been connecting with GP for years with no real issues. I always keep up on the new GP client versions, right now the most recent is 6.3.1-c383. A few weeks ago, I had noticed that we still have quite a few u...

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