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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
About GlobalProtect Discussions
Welcome to the GlobalProtect discussion area! Here, you can engage in conversations about GlobalProtect, explore new insights, and stay updated on ongoing discussions. Check back regularly for the latest updates and community insights on GlobalProtect.

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Global Protect bricks machine with Carbon Black quarantine

We have been having an ongoing issue for several months (and we have had monthly Windows updates since as well as moved to GP 6.2.5) where if we use the quarantine function in Carbon Black, that the NIC card gets turned off, the machine is bricked basically and un-quarantine will not work-ie is loses all capability to communicate even if you plu...

ErinWest by • L2 Linker
  • 1365 Views
  • 2 replies
  • 0 Likes

Resolved! User-ID and Internal Gateway

Hello guys, I want to implement GlobalProtect with Internal and External Gateway. Internal gateway will be used for User-ID and External Gateway for Remote Access. Is there a way to prevent users from disconnecting GP when inside corporate network and allow them to disconnect when outside corporate network ? Thanks ! Regards

seag by • L1 Bithead
  • 2521 Views
  • 3 replies
  • 0 Likes

Resolved! GlobalProtect: Configure Portal for Windows App Store Install

Hello I'm looking to see if there is an equivalent to the command line value Portal when installing GlobalProtect via the Windows App Store. I have looked through alot of documentation and came up empty handed. For some background we used an .intunewin package and the command line switch "msiexec.exe /I GlobalProtect.msi /qn /promptrestart Porta...

A.Rich by • L0 Member
  • 3109 Views
  • 1 replies
  • 0 Likes

GlobalProtect Transparent Upgrade not working for all users

Hey folks, this is my first time posting so apologies if it's a little clunky. We are running a pair of PA-850's in HA mode. Our users have been connecting with GP for years with no real issues. I always keep up on the new GP client versions, right now the most recent is 6.3.1-c383. A few weeks ago, I had noticed that we still have quite a few u...

GlobalProtect Update fails

Hi! We have a problem updating GP-Client 6.3.1-c376 -> 6.3.1-c383. Error:Unable to install because a newer version of this product is already installed. As we are using SCCM (not Portal) to upgrade all Clients, it would be very important for us to get this fixed with msi file.. Best regards and thanks a lot in advance!

Blank Login Window in GlobalProtect Client (Version 6.2.3-270)

Hello everyone, I am currently using the GlobalProtect client version 6.2.3-270 to connect to a VPN for a company I am working with as a supplier. However, when I attempt to connect, the login window appears blank. I can't see the input fields for username and password, which prevents me from logging in. Has anyone experienced this issue before?...

GlobalProtect automatic updates.

Hello, I have around 1000 users on Prisma access both Windows and Mac. I have enabled version 6.3.1 (the previous version was 6.2.3) and I can see that users are getting the upgrades. My questions are: How is the rollout managed? Does the client gets pushed to all users at the same time? Is it a push or a pull method? Why do I still see the ...

GP vs ZCC

Hi Team, If we have installed GP with No split tunnel and the Zscaler Client connector with tunnel2.0 which one will take precedence. GlobalProtect

Edsnow by • L3 Networker
  • 1701 Views
  • 1 replies
  • 0 Likes

GlobalProtect blocking access internet using browser

My company uses GlobalProtect VPN and I have a problem that needs help connecting Globalprotect on MacOS.On the company device, it requires a GlobalProtect VPN connection to access company systems, allowed applications. But on MacOS, every time the employee takes the device out of the office and uses a wifi network other than internal wifi, all ...

binn698 by • L1 Bithead
  • 3865 Views
  • 4 replies
  • 0 Likes

Single alert produces Session denied multiple DC servers LDAP 389 and why ?

Hi,Login Successful After Scan Attempt I have a question regarding when user connecting VPN --which means session denied for multiple DC servers--Via global protect VPN. SourceZone:GP-cType -TRAFFICDenied Port-389 which means LDAP.Session End Reason-policy-deny@everyoneonce the user connected VPN with successful authentication Why scanning happe...

Resolved! DNS traffic outside of GlobalProtect tunnel

Hello, We use Global Protect to connect our employees via VPN to our site. We think we have configured it that way, that the complete traffic is tunneled to our site after establishing the Global Portect connection. Now we see that unencrypted DNS traffic is visible outside the tunnel. The target adress of that DNS traffic is the IP of our G...

MikeHinz by • L1 Bithead
  • 2674 Views
  • 3 replies
  • 0 Likes

GlobalProtect VPN not working on T-Mobile Home Internet

Over the past couple of weeks we have been getting more and more support tickets stating that our users can't connect to GlobalProtect VPN. The one common thread they have is they all have T-Mobile Home Internet. Has anyone else noticed this? Is there a fix or workaround? Thank you.

jambulo by • L4 Transporter
  • 64734 Views
  • 7 replies
  • 0 Likes
  • 1692 Posts
  • 68 Subscriptions
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