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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
About GlobalProtect Discussions
Welcome to the GlobalProtect discussion area! Here, you can engage in conversations about GlobalProtect, explore new insights, and stay updated on ongoing discussions. Check back regularly for the latest updates and community insights on GlobalProtect.

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Unable to use GlobalConnect to connect to VPN

I work at Cal State Fullerton, and they use GlobalProtect to let us connect to the VPN when off campus. Since upgrading to macOS Sequoia 15.0, I can no longer connect to the VPN. GlobalProtect refuses to connect, saying "Connection failed. Could not connect to the GlobalProtect service. Make sure the GlobalProtect service is running. If the is...

GlobalProtect LDAP Prompting for Login Twice

Currently have GlobalProtect configured as such: Portal: LDAP Auth Profile (Active Directory) Gateway: RADIUS Auth Profile (DUO) The desire is for users to login with username/password and when successful, be prompted for DUO approval. If a user disconnects, we don't want username to be cached and we want them to be prompted for credential...

GlobalProtect

I have a user that when they try to logon to GlobalProtect they get the logon screen minimized, but if you try to maximize it nothing happens. So they are unable to enter their email address and password. Screenprint attached

New Surface Pro. Global Protect Ver. 6.2.3-270. Not working.

Yesterday I was setting up a brand new Surface Pro. I ran all updates before installing any apps. I installed GP and I am getting an error "global protect could not connect to the Globalprotect service. Please make sure GlobalProtect service is running". The service is running. I tried restarting it. I tried reinstalling GP. I tried installing d...

kconnor by • L0 Member
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Resolved! GlobalProtect ask for password after update from 6.2.3 to 6.2.4

Hello, We are using PA-3020 with software version 9.1.19, the VPN accounts are local to the PA. Currently we are on GlobalProtect 6.2.3 and we would like to update to 6.2.4 to protect against CVE-2024-5915. When the update is done, GloabalProtect ask for the password (the username is still filled with the correct information). The users are most...

Globalprotect Palo Alto verification uses credentials from a different connection used before

I am having an unexpected login issue. I am using 2 VPNs with the same GlobalProtect / Palo Alto authentication. The login from one of the account gets stored and is re-used for the other one, so i cannot connect to one of the VPNs at all. I cleared all the browser info and re-installed GlobalProtect. The issue still persists. It seems to be not...

DmitriV by • L1 Bithead
  • 2078 Views
  • 4 replies
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Filtering by a Azure AD user does not work in Gateway-->Agent-->Client Settings

Hi, we currently have global protect integrated with Azure MFA using SAML and it works flawless.https://learn.microsoft.com/en-us/azure/active-directory/saas-apps/palo-alto-networks-globalprotect-tutorial Now, we would like to offer a different IP Pool depending on the user account. when I check in the MONITOR for connections using that VPN ga...

SAML Entra ID/Azure VPN authentication - only external users getting "Matching client config not found" error

Hey, I have a really strange issue and I don't know how to solve it. We created and authentication profile and mapped it to our portal. Users from our domain lets call it ourcompanydomain, are able to connect with GlobalProtect-VPN (which opens M365 Loginpage) without any issues. But when external users are doing the same, they get "Matching ...

Wimazal by • L0 Member
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  • 2 replies
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global protect auto connect

so, for new users when they log into windows (new profile), the vpn connection has to be kicked off manually but subsequent vpns auto connect, as we want always on VPN how do we make sure the vpn connection kicks off for those users logging onto windows for the first time?

Clientless app traffic inspection

Hey, when a user use GP Clientless to access an internal web application with the https://xx.x.x fqdn, does the traffic being inspected by the paloalto's TP & App engines ? for example, upload / download of an infectec virus / perform some brakeforce on the server. thanks dor

Palo Alto Networks - Global Protect error: Failed to get client configuration

We have configured the application in Azure, and imported the profile on the palo. We have set up the gateway and portal and authentication profile. The logs on the Palo and Azure show as successful but when a user tests connecting via Global Protect client they get an auth failed. The Palo Global protect logs show failed to get client configura...

Reinstall Global Protect on a Mac

We are trying to uninstall and reinstall Global Protect on a MacBook. The uninstall went fine, we rebooted, and then started the install. It is stuck on Running Package Scripts. It stays this way for over 30 minutes and you cant force quit. You have to reboot the MacBook. Our employee tried calling support and they said it was an internal IT ...

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