global protect agent not connecting after windows imaging with new updates.

Hi Team,

We are facing issue with our global protect agent not connecting after windows imaging with new updates. We were suspecting windows KB5018410 to broke this, but this is not installed.

The error we are seeing in logs is "client certficate not

Clientless VPN Decrypt error - 10.2.9-h1

HI Team

We are facing an issue where Clientless Portal does not show the login page.

Traffic reaches the external firewall we see the connection being allowed but it eventually gets denied with a "DENY - decrypt error". We are using the Go Daddy

Can't Access Firewall while Connected to GP

Hi Everyone,

We have a working GP setup and our users connect to the VPN without issues. However, when trying to access the firewall via its management IP while connected to the GP, we cannot reach the firewall. Other network resources specified in

Setting up VPN for MAC access

I have GP set up for Windows, and it works. When I use a Mac to go to the portal, it says it has moved or does not exist anymore. I have not made changes, not sure what has happened or where to go to make sure MAC will work.

Unable to connect to the Global Protect on new Windows 10 build.

Hi All,

A client has run into a strange intermittent issue with GP clients not connecting correctly on a new build of a Windows 10 laptop. The issue also randomly happens on some existing domain machines. 

Basically, the GP client doesn't connect the

LSVPN redundant portal

I am setting up a lspvpn solution to replace a current site to site configuration between our main site and 30 home firewalls.  Currently I have Portal A sending traffic to Gateway A and Gateway B.  I want to setup a redundant portal so Portal B send

GP Popup 6.2.4 - "login successful"

All client post 6.2.2 has this annoying popup - simply suggesting "Login Successful" ; Are there ways possible to suppress this non-sensical "Successful login" pop-up. It never used to be on 6.2.2 client. 

Thanks in advance, 

Authentication Issue with Authentic ID and GlobalProtect Integration

Hello,

I have integrated Authentic ID with GlobalProtect as the Identity Provider (IDP), but the username and password fields are not appearing for authentication. Have you encountered a similar issue, or do you have any suggestions on how to resolve

Unable to connect to GlobalProtect when using a computer via Microsoft's Remote Desktop

I am unable to connect to any VPN on GlobalProtect when using a computer via Microsoft's Remote Desktop. If I restart the remote computer or "Repair GlobalProtect" in the setup wizard (see picture) it will connect.  However, if I close the remote des

Global Protect 6.2 Disconnected state

We are configured Always-On with Internet traffic allowed after the VPN tunnel is established. We are also forcing all user's traffic through the VPN tunnel, (no split tunnel). 

Randomly but every few days, Global Protect would go into "Disconnected"

cannot change portal address (ios)

We have new GP Portal, but our IOS-users cannot change portal address on the globalprotect app. Uninstalling app, rebooting device and reinstalling app, still it remember the old portal.

Any ideas?