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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
About GlobalProtect Discussions
Welcome to the GlobalProtect discussion area! Here, you can engage in conversations about GlobalProtect, explore new insights, and stay updated on ongoing discussions. Check back regularly for the latest updates and community insights on GlobalProtect.

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Resolved! Android issues with GP logging in

We have been having issues when a user tries to log into the VPN gateway. I have looked at the different solutions before and so far nothing has worked. Before upgrading to 10.2.x version we were able to connect. We only noticed that we were not able to connect until after the Zero day alert we got on the VPN issue. We also did our VPN cert at t...

Global Protect VPN frequently getting disconnected

Hi, We are facing issue with Global Protect VPN client connectivity for one of the user machine. Below are the details of the issue.-> Global Protect VPN is very frequently getting disconnected-> in Global Protect VPN connection stauts - can only see Packets Out , there are not Packets In. In GP event logs can see "Tunnel is down due to ke...

preetpk by • L2 Linker
  • 52359 Views
  • 25 replies
  • 2 Likes

GlobalProtect and CPU usage

I am a software developer, using GlobalProtect to connect to my customer's VPN. Everything was working OK until recent 2 or 3 weeks, when I started to notice, that after GP connection is established, CPU usage rises to 100%. Fans work at full speed and it is almost impossible to work due to slowness. After I disconnect, things go back to normal ...

azalar by • L1 Bithead
  • 5741 Views
  • 6 replies
  • 0 Likes

MAC missing required input parameters

Hi all, from wednesday my Global Protect connection isn't working anymore. The message displayed in red is "missing required input parameters". I have uninstalled several times, no way to fix. Then I have initialized the machine moving to Sonoma OS and at first use Global Protect works. But when I've disconnected from the wi-fi moving to anothe...

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alicevr84 by • L1 Bithead
  • 17579 Views
  • 12 replies
  • 1 Likes

Resolved! PanGPUI hangs in Ubuntu 24.04

Hi. I have a fresh install of GlobalProtect UI 6.2.0.1-265 on an Ubuntu 24.04 system. When I run the tool, the log in website from the VPN server launches, but it hangs and cannot even write the user/password. Then, I get an error message "PanGPUI is not responding". Could you please provide some help? Thanks.

jayala by • L0 Member
  • 5491 Views
  • 1 replies
  • 0 Likes

Resolved! GlobalProtect Portal Unaccessible - New Install

Hi everyone, First time user of Palo Alto, and really struggling here. After a ton of YouTube videos and PA documents, I've gone and created a GlobalProtect gateway and portal, which is attached to our static WAN interface (ethernet1/2). From outside the network, I can ping that interface (as I have the management profile enabled for ping) ...

B.Patton by • L0 Member
  • 2530 Views
  • 2 replies
  • 0 Likes

Block Global Protect from certain countries with an exception group

Hi,Is there any guidance available to implement the ability to block global protect access from specific Countries for most users, but provide the ability to allow some approved users to access Global protect from the blocked countries , say via an AD group or similar that provides an approved exception. Note this would be with Pre-Logon alread...

Resolved! Failed GlobalProtect login confusion

We're experiencing a very slow "brute force" login to our VPN but I'm having issues understanding how they're trying to log in. We currently use okta. None of their failed attempts are showing up in okta but they are showing up in the GlobalProtect monitoring tab of the firewall. Where could they be trying to log in (and failing) to make these...

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The virtual adapter was not set up correctly due to a delay - Keeps returning

Hi all, we have been troubled with this issue for the past few years, and have never been able to completely get rid of it. Every week we get a few machines with the error and have to uninstall, delete the Wbem repository, reinstall which will fix it for an unknown period of time. This week I had a machine do it 3 days in a row, and the issu...

Dekkar by • L1 Bithead
  • 2737 Views
  • 1 replies
  • 0 Likes

GP Settings

I would like to limit the number of VPN sessions as 1 a user can connect to. For example, if I have already connected VPN from laptop A and attempt to connect VPN from laptop B, I want to block connection or terminate existing connection. Is it possible to do this? Regards, Sanjay S

Resolved! GlobalProtect On-Demand using authentication profile and user certificate from PKI on gateway

I'm trying to setup a GlobalProtect On-Demand environment.The portal uses an LDAP server profile for authentication and has been validated to be working fine.I intend to configure the gateway to use a combination of RADIUS and certificate profile to authenticate. I've confirmed that authentication works without the certificate profile.My underst...

DelvinC by • L2 Linker
  • 7305 Views
  • 6 replies
  • 0 Likes

Verifying Pre-Logon or User Logged into GP Remotely.

We have some Windows machines on GP that connect via a pre-logon tunnel which then fully connects when the user logs in. We would like to target machines for a specific package installation push only when the VPN is fully connected (i.e. not connected via pre-logon, but an actual authenticated user). My question is, are there any checks that c...

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