11-26-2024 07:27 AM
Hi,
I want to download the Globalprotect cleint but i cannot find it.
Usually i donwload it from the Customer Support Portal, under Updates / Software updates, but from somes days, i have nothing in that section.
Our portal login pages in our global protect portal are disable.
Anyone knows where i can find all globalprotect version client ?
Thanks
11-26-2024 05:54 PM
You should be able to get the GlobalProtect downloads via the support portal by that page filtering on the content type even if you don't have an active contract. Might want to reach out and open an administration case so that you can get the issue actually corrected on the backend.
Disclaimer that I don't have experience with ASC provided support. Some vendors will also have the ASC portal handle software downloads which is potentially what you're running into here.
11-26-2024 05:54 PM
You should be able to get the GlobalProtect downloads via the support portal by that page filtering on the content type even if you don't have an active contract. Might want to reach out and open an administration case so that you can get the issue actually corrected on the backend.
Disclaimer that I don't have experience with ASC provided support. Some vendors will also have the ASC portal handle software downloads which is potentially what you're running into here.
11-26-2024 11:57 PM
Hi, i think there was a bug on the CSP site, today the software update download works again, i was able to download globalprotect client.
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