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BPry
Cyber Elite
Cyber Elite

‎11-26-2024 05:54 PM

@CHARRIER,

You should be able to get the GlobalProtect downloads via the support portal by that page filtering on the content type even if you don't have an active contract. Might want to reach out and open an administration case so that you can get the issue actually corrected on the backend.

 

Disclaimer that I don't have experience with ASC provided support. Some vendors will also have the ASC portal handle software downloads which is potentially what you're running into here.

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