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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
About GlobalProtect Discussions
Welcome to the GlobalProtect discussion area! Here, you can engage in conversations about GlobalProtect, explore new insights, and stay updated on ongoing discussions. Check back regularly for the latest updates and community insights on GlobalProtect.

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GlobalProtect Transparent Upgrade not working for all users

Hey folks, this is my first time posting so apologies if it's a little clunky. We are running a pair of PA-850's in HA mode. Our users have been connecting with GP for years with no real issues. I always keep up on the new GP client versions, right now the most recent is 6.3.1-c383. A few weeks ago, I had noticed that we still have quite a few u...

GlobalProtect Update fails

Hi! We have a problem updating GP-Client 6.3.1-c376 -> 6.3.1-c383. Error:Unable to install because a newer version of this product is already installed. As we are using SCCM (not Portal) to upgrade all Clients, it would be very important for us to get this fixed with msi file.. Best regards and thanks a lot in advance!

Blank Login Window in GlobalProtect Client (Version 6.2.3-270)

Hello everyone, I am currently using the GlobalProtect client version 6.2.3-270 to connect to a VPN for a company I am working with as a supplier. However, when I attempt to connect, the login window appears blank. I can't see the input fields for username and password, which prevents me from logging in. Has anyone experienced this issue before?...

GlobalProtect automatic updates.

Hello, I have around 1000 users on Prisma access both Windows and Mac. I have enabled version 6.3.1 (the previous version was 6.2.3) and I can see that users are getting the upgrades. My questions are: How is the rollout managed? Does the client gets pushed to all users at the same time? Is it a push or a pull method? Why do I still see the ...

GP vs ZCC

Hi Team, If we have installed GP with No split tunnel and the Zscaler Client connector with tunnel2.0 which one will take precedence. GlobalProtect

Edsnow by • L3 Networker
  • 1590 Views
  • 1 replies
  • 0 Likes

GlobalProtect blocking access internet using browser

My company uses GlobalProtect VPN and I have a problem that needs help connecting Globalprotect on MacOS.On the company device, it requires a GlobalProtect VPN connection to access company systems, allowed applications. But on MacOS, every time the employee takes the device out of the office and uses a wifi network other than internal wifi, all ...

binn698 by • L1 Bithead
  • 3391 Views
  • 4 replies
  • 0 Likes

Single alert produces Session denied multiple DC servers LDAP 389 and why ?

Hi,Login Successful After Scan Attempt I have a question regarding when user connecting VPN --which means session denied for multiple DC servers--Via global protect VPN. SourceZone:GP-cType -TRAFFICDenied Port-389 which means LDAP.Session End Reason-policy-deny@everyoneonce the user connected VPN with successful authentication Why scanning happe...

Resolved! DNS traffic outside of GlobalProtect tunnel

Hello, We use Global Protect to connect our employees via VPN to our site. We think we have configured it that way, that the complete traffic is tunneled to our site after establishing the Global Portect connection. Now we see that unencrypted DNS traffic is visible outside the tunnel. The target adress of that DNS traffic is the IP of our G...

MikeHinz by • L1 Bithead
  • 2494 Views
  • 3 replies
  • 0 Likes

GlobalProtect VPN not working on T-Mobile Home Internet

Over the past couple of weeks we have been getting more and more support tickets stating that our users can't connect to GlobalProtect VPN. The one common thread they have is they all have T-Mobile Home Internet. Has anyone else noticed this? Is there a fix or workaround? Thank you.

jambulo by • L4 Transporter
  • 58036 Views
  • 7 replies
  • 0 Likes

GlobalProtect SAML Login Loop

Hi All, I am using CIE and EntraID with SAML to allow logins to GP. This is working very well but I am having an issue. I had a user whose name changed. When logging into GP, it just continuously asks her to log in. Inside of the GP Portal, I get the error 'username from cas sso response is different from the input' and can see where it is tryin...

HIP check Patch Management

Hello, I am trying to setup a HIP Profile for contractors accessing our network over Global Protect.This HIP Profile is checking if version of Windows is supported(allowing only 8.1 and 10), then checking if Anti-Malware and Firewall is enabled and as a last check I want to check if Windows patches are up to date.Checks for OS, Anti-Malware and ...

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Henley by • L1 Bithead
  • 4695 Views
  • 3 replies
  • 0 Likes

HIP Global Protect

I want to create a security policy containing a HIP profile as follows: if the connecting machine has ALL category 3 updates installed, certain traffic will be released. I'm very confused about creating this in HIP object, as it is about MISSING PATCHES.

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