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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
About GlobalProtect Discussions
Welcome to the GlobalProtect discussion area! Here, you can engage in conversations about GlobalProtect, explore new insights, and stay updated on ongoing discussions. Check back regularly for the latest updates and community insights on GlobalProtect.

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Remoteapp through Global Protect VPN

Hi, I am trying to grant access for my users on my PA-220 to application through RDP Remoteapp windows funcionality from VPN Global Protect. I managed to make it work in any other zone but that one. Current rule is set up to allow applications MS-RDP and SSL from VPN to LAN and as far as I know it should be sufficient, but I get an error saying:...

Resolved! Where can i download Globalprotect client

Hi, I want to download the Globalprotect cleint but i cannot find it. Usually i donwload it from the Customer Support Portal, under Updates / Software updates, but from somes days, i have nothing in that section. Our portal login pages in our global protect portal are disable. Anyone knows where i can find all globalprotect version client ? Th...

CHARRIER by • L2 Linker
  • 3858 Views
  • 2 replies
  • 0 Likes

Global Protect Connection Issue

Gents,My scenario: Currently: While I am in Canada, I can use Global Protect client to log in to my company portal without any issue. AFAIK, it ensures my IP range is within Canada.Issue: I am travelling to different country. Now, if I use GP Client, it says "Connection Failed - the network connection is un-reachable or the gateway is unresponsi...

Resolved! Global Protect User Login

Hello, Is there a way to control the Global Protect login? I want to have when a user disconnects from GP, the next time user logs in they get prompted for MFA. As of now, seems user can disconnect/reconnect repeatedly thru out the day and never get prompted with MFA. How/where do I fix this? Thanks Rich

rcraxton by • L2 Linker
  • 4918 Views
  • 11 replies
  • 0 Likes

Monitor if Globalprotect portal is up

I'm looking to use Azure traffic manager to create a high availability setup with two globalprotect portals. Traffic manager monitors the URL of the Palo Alto to determine whether it is up and should be servicing clients. I'm not sure what URL to use in the configuration. I've tried pa1.domain.com and pa1.domain.com/global-protect/login.esp (...

GlobalProtect never-ending "Finding the Best Available Gateway"

Hi. I'm using GlobalProtect App Version 6.1.1-5. It often to get into this never-ending cycle of "Finding the Best Available Gateway". I try to "Refresh Connection" which does nothing: There doesn't seem to be a "Cancel" button to try to reinitiate the connection or restart the GlobalProtect client. I usually have to execute the following c...

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janicex by • L0 Member
  • 12506 Views
  • 5 replies
  • 0 Likes

GP on Android - The network connection is unreachable or the portal is unresponsive. Check the network connection and reconnect

Hi, We get an error "The network connection is unreachable or the portal is unresponsive. Check the network connection and reconnect." while connecting to GP with an agent installed on Android device. The thing is that some Android devices works fine while other get this error. We can't say where is the problem exactly (it seem to be within the ...

AmitKa79 by • L2 Linker
  • 10942 Views
  • 10 replies
  • 0 Likes

Global Protect / Vodafone / Germany

Since around Jul/Aug 2024, our users in Germany using Vodafone broadband connections have started to have problems accessing public web-sites over Global Protect, routing via our Data Centre Firewalls which have SSL-decryption enabled. All web access fails and in the logs we see "decrypt-unsupport-param". If the user switches to a non-Voda...

Global Protect Brute Force

Hello, I have see this discussed a bit but was wondering if there is any way to prevent a brute force attack on the VPN gateway. I have disabled the portal page and set up a vulnerability policy but that does not seem to get triggered I also have edl policies. We are using 2-factor so I think it is secure but I would like to prevent this if po...

Connection to VPN slows down system and it always fails

At my company, there are 4 computers so far that we have seen with this issue. We are not able to find a link between the computers, they have different network chip sets, different models of laptops, different vendors, etc. We saw the forum with the solution stating to run Winmgmt /resetrepository. We have tried that + restarting the device ...

Global protect Android version 13 mobile users not connecting portal issue. The network connection is unreachable, or the portal is unresponsive issue

Hi Team, Good day! Global protect Android 13 version mobile users not connecting portal issue. Error shows "The network connection is unreachable, or the portal is unresponsive. Check the network connection and reconnect." I have created self signed certificate and installed in the mobile but still same issue.following logs collected from ...

Karuppu by • L2 Linker
  • 10937 Views
  • 16 replies
  • 0 Likes

Global Protect upgrade

We are currently running Global Protect 5.2.1-9 and are slated to upgrade to Global Protect 6.1.4-c720. What I need to understand is that are the clients forced to upgrade when we deploy the new version or can they continue to remain on the old version. We are not sure if this is allowed when upgrading to a major version as it is with a minor ve...

Listing Backup GlobalProtect Portal

I have a situation where I will have 2 firewalls, each at their own respective site using different ISPs. I'd like to setup it up so that end users only have to connect to the portal at site1.mydomain.org, which will have the gateway configuration listed for the local firewall. If that site loses internet, and therefore the portal isn't availa...

DJ_1924 by • L2 Linker
  • 4461 Views
  • 9 replies
  • 0 Likes
  • 1692 Posts
  • 68 Subscriptions
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