04-30-2024 08:26 AM
Has anyone had this as well? Why does this occur, the user has internet connectivity but the GlobalProtect agent is giving this message, any troubleshooting steps? I want to believe this is an enterprise VPN but stuff like this is very poor quality.
04-30-2024 11:53 AM
Hello,
Is the client able to ping your portal address? Its possible they try to connect to GP before the network adapters get connected.
I would pull GP client debug logs as this should provide a greater description of what the actual issues was. Look around the time frame in the PanGPS and PanGPA logs.
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