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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
About GlobalProtect Discussions
Welcome to the GlobalProtect discussion area! Here, you can engage in conversations about GlobalProtect, explore new insights, and stay updated on ongoing discussions. Check back regularly for the latest updates and community insights on GlobalProtect.

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Resolved! Global Protect Transparent Update not working.

Good day, I was trying to update the Global Protect client via the activation from the PA Firewall [Device -> GlobalProtect Client] our users are currently the version 6.1.0-58 but, we wanted to move on into the version 6.2.2, but, it always fails the Download, in the option "Allow User to Upgrade GlobalProtect App" I set it to "Allow Transpa...

GPAgente update failed.png
R.Tudon by • L1 Bithead
  • 4236 Views
  • 1 replies
  • 0 Likes

Resolved! GlobalProtect version 3 certificate

Dear Team, Among models using Android 13, kernel 5.4 or 5.15, a certificate error appears to occur when connecting to the GP. I confirmed with TAC that I need to use version 3 certificate. However, many customers are using Paloalto's own CA certificate. Is there a way to create a v3 certificate in Paloalto?

Resolved! GP portal/gateway config

hello I am trying to add a GP portal/gateway to support Radius authentication the customer has provided a public IP that I am trying to use the IP will not add --there are a list of IP in drop down that I could select what needs to happen for this new public IP x.x.x.199 to be available to select ? I created a tunnel.199 and configured the IP...

S.Byrne by • L3 Networker
  • 3775 Views
  • 4 replies
  • 0 Likes

MACOS Sonoma, GlobalProtect not able to connect to the port 4767

Hi Guys, Three weeks ago I upgraded my intel MAC to the Sonoma Version, and unfortunately my GlobalProtect does not work anymore. The PANGS service is not able to set up the port 4767 anymore and the logs shows: P2503-T34311 12/15/2023 10:29:11:158 Debug( 57): fd still open before connectP2503-T34311 12/15/2023 10:29:11:158 Error( 80): CPan...

Resolved! Unable to access Youtube,com while using GlobalProtect vpn

Dear All, I am using split tunnel in our GlobalProtect vpn and have excluded youtube.com. It was working fine but our users are unable to access youtube while on vpn for a few weeks now. Below Errors: This site can’t be reached The web page at https://youtube.com/ might be temporarily down or it may have moved permanently to a new web address...

GlobalProtect Migration

We are in the process of migrating from AnyConnect to GlobalProtect, has anyone had any experience with having both agents on Windows machines and using the Network Sign-In button on the Windows login screen? While we migrate we want to give our users the option to use either (Anyconnect or GlobalProtect). However when GlobalProtect is instal...

DEBARJD by • L0 Member
  • 2500 Views
  • 0 replies
  • 0 Likes

Troubleshooting PanGPS Services Not Working/Running. Error: 1068 while running PanGPS service.

I once was modifying some windows Registry values and after a restart, my Global Protect Client stopped working. Although I tired solutions for that problem through online posts, there was no direct solution to the problem I was facing. Required some searching on a different topic to get this working. Internally, the PanGPS service is dependen...

Yash_Naidu_0-1714542277144.png

Resolved! Force Login for specific Apps/Services

Hello, I have the following use case: I want my users to login whenever they use SSH for example, even if they are logged in via GlobalProtect, so just enter the password again, you know? How can I configure that? I tried configuring an authentication profile, but it did't not help, also I can't configure an appliation there. Thanks!

jermomiu by • L1 Bithead
  • 1666 Views
  • 1 replies
  • 0 Likes

GlobalProtect connected but no VPN connection

Hello everyone, Recently I got a problem with GP. I got GP login and status is connected but there's no VPN connection. I checked logs: HIP is matched but there's no Traffic logs from VPN client. I have to disconnect and reconnect several times then VPN connection ok I have uninstalled & reinstalled the latest version 6.2.3 Do you know what'...

SonBui by • L0 Member
  • 1770 Views
  • 1 replies
  • 0 Likes

How do I change global protect username on IOS?

With GlobalProtect for Apple IOS devices, how can I change my username? When I go to log in, it has my regular user email address and I can only fill out a password field. There’s nowhere to change the user. If we use a regular user account, it will enforce the vpn 24/7. If I use my admin user account, I can connect and disconnect at will. ...

ksauer507 by • L3 Networker
  • 1691 Views
  • 0 replies
  • 0 Likes

Resolved! Cloud Identity Engine - Failed to get client configuration

Migrating from on-prem (radius/ldap) auth & group mapping to CIE using AAD for both directory and auth types.GP porta connection fails with "Failed to get client configuration". Things we've checked... * CIE Auth Type configured to use the 'name' SAML claim from Azure AD, which happens to be the UPN * CIE Group Mapping is using UPN as the ...

mb_equate by • L3 Networker
  • 5812 Views
  • 3 replies
  • 0 Likes
  • 1711 Posts
  • 68 Subscriptions
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