What variable controls "finding the best available Gateway"

Env: PRisma Access ; GP Client 6.2.0-89

What variable controls the "finding the best available Gateway" ; We are experiencing anywhere between ~2 to 7 minutes to get connect the gateway? How can we manipulate this algorith to not do this 'Finding b

how to upgrade Globle protect version from 5.1.6-16 to 5.2.13 through Intune portal? do i need to uninstall the previous version then install the new

PPPoE and GlobalProtect Issues

Hi everyone,

Hoping someone could tell me where I'm going wrong with this.

We have recently acquired a secondary ISP line which is connected to our PA's eth1/1 via PPPoE, which includes /28 available IPs. I am looking at moving one of our client'

Setting up GlobalProtect Gateway in Azure VM-Series

Hi Friends,

Has anybody deployed GlobalProtect Gateway in Azure VM-Series? Or is there any documentation you could share with me? I have deployed a lot of GlobalProtect in on-premise platforms, but Azure is driving me nuts! My main concern is, port

Global Protect portal entry

I'm using GP 6.1.2 and GP 5.2.11 respectively in my environment. 
We are in the midst of upgrading the 5.2.11 to 6.1.2.

There is also a need to add/update the portal entry with a new entry.
Where is the file that store the portal entry? 
We are using SC

Prevent users to add new portal in Gloabal Protect App

Hello Community Members, 

I am looking to restrict the users from adding any additional portal in the Global Protect App.

Plaoalto PA1410 Model

Please tell me how many concurrent Global Protect VPNs the PA1410 model supports.

GlobalProtect Connection Failed for Some Client Certificate Users

We have several GlobalProtect gateways using LDAP and client certificate for authentication. A few users have reported receiving the "Connection Failed. Gateway x: The network connection is unreachable or the gateway is unresponsive. Check the networ

MFA with hybrid ad (GlobalProtect)

Hi,
I would like users to log in via globalprotect to authorize themselves via AzureAD (or only use the second factor from azura), and then the users would be mapped to names enabling permissions to be granted via local AD.
Have any of you encountered

Issu Connection Internet

In Palo Alto PA-220

We implemented a GlobalProtect VPN setup and a Palo Alto version 10 firmware upgrade
After one month of implementing GP and upgrading PAN OS Version 10, our internet connection was slow
Internet traffic is always high
High CPU Device

Global Protect Issue on Mac's with Cisco Duo

Ever since I implemented Cisco DUO, I have been running into an issue connecting using Global Protect on Mac OS. I have no problem what so ever on Windows machines. Anytime we go to connect to the VPN on a Mac, the DUO push will go through but then t

Global protect VPN using local user

I have never created a vpn with local users on the PA to use the VPN before but I would think the only thing different is the auth profile but I am still getting this error

PAN-221857 Known Issue - Users are unable to log in to the GlobalProtect app using SAML

Planning on upgrading to 10.2.x this week and noticed this release note.

Does this mean SAML is broken in this code release? Or am I reading it incorrectly?

Also, the version number looks like a firewall version number, not a GlobalProtect app ve