GlobalProtect connected but no VPN connection

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GlobalProtect connected but no VPN connection

L0 Member

Hello everyone,

Recently I got a problem with GP.

I got GP login and status is connected but there's no VPN connection.

I checked logs: HIP is matched but there's no Traffic logs from VPN client.

I have to disconnect and reconnect several times then VPN connection ok

I have uninstalled & reinstalled the latest version 6.2.3

Do you know what's the problem?

1 REPLY 1

Cyber Elite
Cyber Elite

Have you checked your routing table (on the laptop) to see if you got the routes from GP and there are no conflicting routes?

I encounter this issue commonly when customers have multiple VPN agents, or using some sort of network manipulation (wifi switcher, proxy config,..) that mess with the routes

Tom Piens
PANgurus - Strata specialist; config reviews, policy optimization
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