GlobalProtect connected but no VPN connection

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

GlobalProtect connected but no VPN connection

L0 Member

Hello everyone,

Recently I got a problem with GP.

I got GP login and status is connected but there's no VPN connection.

I checked logs: HIP is matched but there's no Traffic logs from VPN client.

I have to disconnect and reconnect several times then VPN connection ok

I have uninstalled & reinstalled the latest version 6.2.3

Do you know what's the problem?

1 REPLY 1

Cyber Elite
Cyber Elite

Have you checked your routing table (on the laptop) to see if you got the routes from GP and there are no conflicting routes?

I encounter this issue commonly when customers have multiple VPN agents, or using some sort of network manipulation (wifi switcher, proxy config,..) that mess with the routes

Tom Piens
PANgurus - Strata specialist; config reviews, policy optimization
  • 1053 Views
  • 1 replies
  • 0 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!