Trouble with HIP checks for Anti-Malware

Hi Community!

I have some issues getting HIP checks to work on a PA820.
Have configured a couple Objects that checks whether the Cortex XDR agent or Windows Defender is installed/enabled

And have them added to a profile that I have added to the GlobalPr

GP 5.2.6 - Post-VPN-Connect error

Hi 

Just wondering if anyone is seeing this issue by chance on windows with post-vpn-connect on GP 5.2.6 I am pretty sure it worked fine with older versions... but we have had other bugs with the older client so can't really roll back

Scenario 1 - If

DIfference between Inactivity Logout and Disconnect on Idle

Hi All,

We want GP users to get automatically logged out after 30 minutes.

We had changed the "disconnect on idle" value in the connection tab to 30 minutes and then checked after 30 mins for GP Client logout. But the GP Client is still connected to

download globalprotect 4.1.9

want to download globalprotect 4.1.9 from portal

Wildcard cert

I recently setup a backup internet provider and bought a wildcard cert instead of renewing our previous cert. Previously just had a cert for remote.mydomain.com we used for globalprotect from network solutions. I have external DNS A records set for r

HIP Match for Particular windows Patch

Hi, guys,

Can someone help me create a HIP object to match a particular windows patch.

DNS - Clients don't update when users return to office

Hi,

We have an issue when users return to the office the Windows DNS servers can not update the IP address to the office IP. We think its more of a Windows DNS permission issue but just wanted to check if anyone has seen this issue before. 

- User on

Connection failed : Could not connect to the global protect gateway

Hi,

I have recently upgraded my mac from catalina to big sur 11.2.1. My earlier global protect client was working fine with catalina but after mac upgrade I upgraded global protect client to version 5.2.4. After doing this I'm getting the error of 

Multiple Gateways and Pre-logon

I have one portal and 3 Gateways.  I set up a preferred gateway at HIGHEST based on an active directory group so users connect to their home office. When using Pre-logon since the user is a shared account the connection on a reboot seems to always fi

T-Mobile Home Internet won't maintain connection

I am on T-Mobile Home Internet(LTE) I can log into my company's servers, website and email for about 3 seconds and then it says not -connected and I can't access anything. The Global Protect status shows connected the entire time(Version 5.0-7.2). I'