Users are randomly dropping IPSEC and establishing SSL connection

Users are randomly dropping their working IPSEC GP connection and switching to SSL.  Is this somewhat normal operation of UDP across the internet?   Is there any hidden timeout/handshake variables that can be set to allow the IPSEC not to drop so fas

GlobalProtect could not connect - socket error 10047

Hi,

I got two computers that have installed agent GP 5072 and are connected to the same home network. The first one with win10 has no issues in connecting. The second one mounts win7 and its connection always fails with error "Could not connect to the

Frequent disconnects 15-20mins

Hello All,

I have 1 particular user who is experiencing frequent network loss. Any ideas on what might be the cause. We have tried using his LAN and also mobile hotpot but the same issues prevails. the and excerpt from his logs shows:

 07/07/20 09:07

GlobalProtect User REport

hi everyone ,

i need help with small issue, is there any way to find list of users that never connect ?

i can generate report for last login , but if the user never connect it will not show.

when corona started we created users for all employes (local u

SAML with ADFS and GP

Hi Everyone

We are currently using GP with LDAP as an authentication method. This works like charm.

Now, we want to start using the AZURE MFA option that we have configured on our ADFS servers.
I’ve managed to setup the SAML between the ADFS servers (20

How to run GlobalProtect with more profiles in a batch (CMD) on Windows 10

Hello Everybody,

I have several Customers who use GlobalProtect to connect to their VPN. So I have configured different profiles in my GP client. I can run GP, select the right profile, type in username and password and everything works fine!
I would l

Prelogon PC not showing in Gateway Remote Users

I'm trying to set-up GlobalProtect PreLogon using this guide: https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClEYCA0

It only seems to be working if I logon to the PC and sign in with an account. If I logout the connection i

Global Protect Agent - End User Visibility of HIP/Posture check errors

In previous versions of the GP Agent you were able to click on a HIP/Posture check connection error and see the root error (AV out of date/Disks not encrypted etc)

In the later releases of the Agent this facility disappeared and you have to search th

Securely authenticating GlobalProtect mobile users against Office 365

We posted a training video explaining how to securely set up SAML authentication with GlobalProtect end-to-end against Office 365 Azure AD.

At 29:35 it shows how to enable "Validate Identity Provider Certificate" and fix the commit error "Validate Id

GlobalProtect intrazone access

Is it possible to create a rule to allow certain intrazone traffic for GlobalProtect clients. E.g. so that client1 on GP can ping client2s GP interface. I tried creating a specific rule that would allow traffic from GlobalProtect security zone to Glo

Glass magnifier detail info needed for HIP Match, Log Detail

Hi, I am looking to see if there is a way to export or report the details info that glass magnifier provides when click on HIP Match, Log Detail in the glass magnifier column. The HIP Match columns do provide basic info such as: pc name, user name, d