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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
About GlobalProtect Discussions
Welcome to the GlobalProtect discussion area! Here, you can engage in conversations about GlobalProtect, explore new insights, and stay updated on ongoing discussions. Check back regularly for the latest updates and community insights on GlobalProtect.

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Connection to VPN slows down system and it always fails

At my company, there are 4 computers so far that we have seen with this issue. We are not able to find a link between the computers, they have different network chip sets, different models of laptops, different vendors, etc. We saw the forum with the solution stating to run Winmgmt /resetrepository. We have tried that + restarting the device ...

Global protect Android version 13 mobile users not connecting portal issue. The network connection is unreachable, or the portal is unresponsive issue

Hi Team, Good day! Global protect Android 13 version mobile users not connecting portal issue. Error shows "The network connection is unreachable, or the portal is unresponsive. Check the network connection and reconnect." I have created self signed certificate and installed in the mobile but still same issue.following logs collected from ...

Karuppu by • L2 Linker
  • 9905 Views
  • 16 replies
  • 0 Likes

Global Protect upgrade

We are currently running Global Protect 5.2.1-9 and are slated to upgrade to Global Protect 6.1.4-c720. What I need to understand is that are the clients forced to upgrade when we deploy the new version or can they continue to remain on the old version. We are not sure if this is allowed when upgrading to a major version as it is with a minor ve...

Listing Backup GlobalProtect Portal

I have a situation where I will have 2 firewalls, each at their own respective site using different ISPs. I'd like to setup it up so that end users only have to connect to the portal at site1.mydomain.org, which will have the gateway configuration listed for the local firewall. If that site loses internet, and therefore the portal isn't availa...

DJ_1924 by • L2 Linker
  • 3964 Views
  • 9 replies
  • 0 Likes

Global Protect bricks machine with Carbon Black quarantine

We have been having an ongoing issue for several months (and we have had monthly Windows updates since as well as moved to GP 6.2.5) where if we use the quarantine function in Carbon Black, that the NIC card gets turned off, the machine is bricked basically and un-quarantine will not work-ie is loses all capability to communicate even if you plu...

ErinWest by • L2 Linker
  • 1193 Views
  • 2 replies
  • 0 Likes

Resolved! User-ID and Internal Gateway

Hello guys, I want to implement GlobalProtect with Internal and External Gateway. Internal gateway will be used for User-ID and External Gateway for Remote Access. Is there a way to prevent users from disconnecting GP when inside corporate network and allow them to disconnect when outside corporate network ? Thanks ! Regards

seag by • L1 Bithead
  • 2251 Views
  • 3 replies
  • 0 Likes

Resolved! GlobalProtect: Configure Portal for Windows App Store Install

Hello I'm looking to see if there is an equivalent to the command line value Portal when installing GlobalProtect via the Windows App Store. I have looked through alot of documentation and came up empty handed. For some background we used an .intunewin package and the command line switch "msiexec.exe /I GlobalProtect.msi /qn /promptrestart Porta...

A.Rich by • L0 Member
  • 2514 Views
  • 1 replies
  • 0 Likes

GlobalProtect Transparent Upgrade not working for all users

Hey folks, this is my first time posting so apologies if it's a little clunky. We are running a pair of PA-850's in HA mode. Our users have been connecting with GP for years with no real issues. I always keep up on the new GP client versions, right now the most recent is 6.3.1-c383. A few weeks ago, I had noticed that we still have quite a few u...

GlobalProtect Update fails

Hi! We have a problem updating GP-Client 6.3.1-c376 -> 6.3.1-c383. Error:Unable to install because a newer version of this product is already installed. As we are using SCCM (not Portal) to upgrade all Clients, it would be very important for us to get this fixed with msi file.. Best regards and thanks a lot in advance!

Blank Login Window in GlobalProtect Client (Version 6.2.3-270)

Hello everyone, I am currently using the GlobalProtect client version 6.2.3-270 to connect to a VPN for a company I am working with as a supplier. However, when I attempt to connect, the login window appears blank. I can't see the input fields for username and password, which prevents me from logging in. Has anyone experienced this issue before?...

GlobalProtect automatic updates.

Hello, I have around 1000 users on Prisma access both Windows and Mac. I have enabled version 6.3.1 (the previous version was 6.2.3) and I can see that users are getting the upgrades. My questions are: How is the rollout managed? Does the client gets pushed to all users at the same time? Is it a push or a pull method? Why do I still see the ...

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