GlobalProtect Authentication failed Error code -1 after PAN-OS update

We are on PAN-OS 8.0.6 and have GlobalProtect and SAML w/ Okta setup. It has worked fine as far as I can recall.   

However when we went to upgrade to 8.0.19 and any later version (after trying that one first), our VPN stopped working.   

The client wo

Bad support from plaoalto

Bad support from plaoalto

we have in customer support call center more then  a hour to connect for P1 call 

its really surprise support from paloalto  

Activate Firewall with Expired License / Unknown Auth Code

I have a PA-440 on the shelf and want to make it a LAB unit. The support for the serial number expired on 12/15/2023. The device runs perfectly. I believe the original VAR is out of business. I tried my current VAR and was told the device was not reg

Wait time

What's up with the horrendous wait time to speak to a tech regarding a case?  Been on hold for over two hours.

Black Screen Issue When Accessing GlobalProtect VPN

Hi everyone,

Admin Role-based can't view log in Panorama after upgrading to 11.1.5-h1

Hi, normally we manage Panorama with 2 different accounts (one super admin and one Admin Role-based). Before upgrading to 11.1.5 h1, both account can view traffic logs normally. However, after the upgrade, the admin role-based account can't view any

IOT software not showing on new Palo's

I have deployed 6 new firewalls and 4 of the 6 are showing the IOT software on the devices

But 2 of the Palos are not showing this and it has been over 24 hrs..

All of the devices have the IOT licence applied

Why is this not being pulled to

Testing the quality of the main link

Hello,

The ISP had a failure on its side, which involved slow connection, which made it difficult for people inside the company and those working on VPN to work. We have a backup connection that switches in the event of a failure of the main connecti

Alerts: - Abnormal Recurring Communications to a Rare Domain to a Suspicious Autonomous System (AS)

Hello Friends

Our XDR system recently reported a lot of these warnings, "Abnormal Recurring Communications to a Rare Domain to a Suspicious Autonomous System (AS)". Through information from XDR from the user's computer that has queried a website th

Route convergence when using a Redistribution Profile

This is my scenario.  I have an eBGP relationship from my PA to Vendor A and Vendor B.  I have users that traverse this firewall and use their respective applications.  I have Vendor C which is a site-to-site vpn.  I'm doing a routed vpn with this ve

File Name blank in Data Filtering only sometimes

Hi All

Is there any reason the File Name column in the Data Filtering logs is blank sometimes? Even in the magnified view, it's sometimes not there. Is this normal and is there a reason?

Pan_task always at 100 % is it due to MP or DP?

we have PA 220 running 9.0.4

show system resources  shows

show system resources

top - 09:53:13 up 2 days, 12:46, 1 user, load average: 2.11, 2.28, 2.35
Tasks: 139 total, 5 running, 134 sleeping, 0 stopped, 0 zombie
%Cpu(s): 59.4 us, 10.4 sy, 1.4 ni, 28.