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AIOps for NGFW Discussions
This forum is to ask questions, provide answers, and troubleshoot queries related to Palo Alto Networks’ AIOps for NGFW, the industry’s first AIOps solution for Next-Generation Firewalls.
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AIOps for NGFW Discussions
This forum is to ask questions, provide answers, and troubleshoot queries related to Palo Alto Networks’ AIOps for NGFW, the industry’s first AIOps solution for Next-Generation Firewalls.
About AIOps for NGFW Discussions
This forum is to ask questions, provide answers, and troubleshoot queries related to Palo Alto Networks’ AIOps for NGFW, the industry’s first AIOps solution for Next-Generation Firewalls.

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New Activation and onboarding processes for Strata Cloud Manager and Strata Cloud Manager Pro

Hi, Starting October 14, 2024, There is a change in SKU for Strata Cloud Manager and Strata Cloud Manager Pro for any Green field(New) Customers. All the documentation will be updated soon, but in the meantime, here are walkthrough videos for each of the possible activation flows in the new process: 1. Strata Cloud Manager Essentials (functi...

How to add device in AiOps?

Hi Team, Good day! How to add devices properly in AiOps? I have this client which he says no report is being seen for telemetry and data. May I kindly ask how to do this properly? Regards, Renz

AIOPS Help

Hi, I am new to AIOPS (we are using free version and appears we are upgraded to the Strata interface) and trying to get it configured within our environment but experinecing a few issues. 1. Assignees I don't seem to be able to assign any alerts to other members of my team which have signed in to our instance. I only see myself, is there som...

Resolved! Error after uploading a new tsf on aiops bpa

Hi all, I suddenly have an error when I uploaded a newer TSF file on the free AIOPS portal, I get this error message when I click on best practices tab. I have tried to use another browser like Chrome but was the same. Any ideas? Thanks in advanced.

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cdcirexx by • L3 Networker
  • 10624 Views
  • 6 replies
  • 1 Likes

AIOps email notification when cleared

Hi Guys, i have already setup a notification rule when i get an alert if the operational status is in the new state, i would like to also get an email notification whenever the alert is cleared, i have tried setting up another notification rule for when the operational status is closed but it does not hit the rule i set up. Any idea how to set t...

BenLaw by • L0 Member
  • 1064 Views
  • 0 replies
  • 1 Likes

we have now have the strata cloud manager and cortex data lake etc

How do we on-board the existing high availability firewalls with working config to be managed with strata cloud manager/AIops guide is only showing us to do the new one. We don't have panorama we setup Palos NGFW as a manual setup in high availability firewalls. any help on pointers on this much appreciated obviously we don't want it to defau...

din100 by • L3 Networker
  • 5553 Views
  • 3 replies
  • 0 Likes

Streamlined NGFW Alerts and Incidents Management in Strata Cloud Manager

Hello Everyone! Based on customer feedback, we've recognized that the Overview tab in "Incidents & Alerts", although helpful for an overview, can be limiting when dealing with numerous alerts or incidents. NetSec admins found repeatedly switching to the list view for troubleshooting inconvenient. We're removing the extra step to acces...

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CRL for Certificate-Device access denied

Hi everyone, I have an issue on my firewall which tries to contact the intermediate certificate sjc-ca2-g3 during an auto-renewal of device-certificate. The CRL does not seem to be available and so I get an untrusted certificate error on my firewall. Can you make the following CRL available again: https://crl.paloaltonetworks.com/pan-client-...

FranckT by • L1 Bithead
  • 984 Views
  • 0 replies
  • 0 Likes

Palo Alto OID alerts using AIOPs or Splunk

Hi All, We recently had an issue where we saw the URL-Categories were unresolved and allowed user to access the blocked site. After investigation we identified that its a know issue with Palo version lower than 10.1.9, where the firewall will lose intermittently lose connectivity to PAN DB cloud. I am exploring various tools to setup a...

Resolved! AIOps show nothing

I've activated AIOps in free mode to take a look of this technology. For the test I've used a DR firewall (managed by a Panorama). On the Dashboard I can see that the DR firewall is onboarded but no other info except for the model and version.This is the normal behaviour in the Free mode? I'm expected to see some tips or similar from the AIOps(o...

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