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AIOps for NGFW Discussions
This forum is to ask questions, provide answers, and troubleshoot queries related to Palo Alto Networks’ AIOps for NGFW, the industry’s first AIOps solution for Next-Generation Firewalls.
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AIOps for NGFW Discussions
This forum is to ask questions, provide answers, and troubleshoot queries related to Palo Alto Networks’ AIOps for NGFW, the industry’s first AIOps solution for Next-Generation Firewalls.
About AIOps for NGFW Discussions
This forum is to ask questions, provide answers, and troubleshoot queries related to Palo Alto Networks’ AIOps for NGFW, the industry’s first AIOps solution for Next-Generation Firewalls.

Discussions

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User permissions needed to active to AIOps for Free

Hi All, what are the user role requirements needed for someone to be able to use AIOps for Free? i have an engineer who has superuser/bpa access on the tenant/csp but they are unable to see the option to run aiops for free. Yet I can.. but I am domain admin which is the only diff between the 2 of us. thansk in adv

PA_nts by • L4 Transporter
  • 8686 Views
  • 2 replies
  • 0 Likes

NFR AiOps won't let me choose SLS

Hi everyone, I purchased pa440 with AiOps for one year and when I am trying to activate it, I don't have options to choose SLS and this is driving me crazy. Did anyone experience it before? the distributor doesn't have a clue and Palo support won't get back to me for days. AIOps for NGFW  

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E.Levy by • L0 Member
  • 7887 Views
  • 1 replies
  • 0 Likes

What populates device_last_connected_source_city

What populates device_last_connected_source_city field in the strata cloud manager , as presented via insights ? On the main dashboard that shows the world map , it shows device locations , are those from client side GPS via the GP agent, or just the locations correlated by the ISP ownership of the presented IP address ? It seems inconsiste...

Feature Adoption -> Best Practices -> URL Filtering Profiles - recent changes?

Does anyone know if PaloAlto Networks made any recent changes to the way AIOPs evaluates if the URL Filtering Profiles are following best practices for the Feature Adoption screen? Our firewalls from October 9th to 11th, saw the score go from 97% to 0% and I can't see any relevant changes in the firewalls. I've been doing diffs between the xml c...

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How to add device in AiOps?

Hi Team, Good day! How to add devices properly in AiOps? I have this client which he says no report is being seen for telemetry and data. May I kindly ask how to do this properly? Regards, Renz

AIOPS Help

Hi, I am new to AIOPS (we are using free version and appears we are upgraded to the Strata interface) and trying to get it configured within our environment but experinecing a few issues. 1. Assignees I don't seem to be able to assign any alerts to other members of my team which have signed in to our instance. I only see myself, is there som...

Resolved! Error after uploading a new tsf on aiops bpa

Hi all, I suddenly have an error when I uploaded a newer TSF file on the free AIOPS portal, I get this error message when I click on best practices tab. I have tried to use another browser like Chrome but was the same. Any ideas? Thanks in advanced.

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cdcirexx by • L3 Networker
  • 11736 Views
  • 6 replies
  • 1 Likes

we have now have the strata cloud manager and cortex data lake etc

How do we on-board the existing high availability firewalls with working config to be managed with strata cloud manager/AIops guide is only showing us to do the new one. We don't have panorama we setup Palos NGFW as a manual setup in high availability firewalls. any help on pointers on this much appreciated obviously we don't want it to defau...

din100 by • L3 Networker
  • 6188 Views
  • 3 replies
  • 0 Likes

Palo Alto OID alerts using AIOPs or Splunk

Hi All, We recently had an issue where we saw the URL-Categories were unresolved and allowed user to access the blocked site. After investigation we identified that its a know issue with Palo version lower than 10.1.9, where the firewall will lose intermittently lose connectivity to PAN DB cloud. I am exploring various tools to setup a...

Resolved! AIOps show nothing

I've activated AIOps in free mode to take a look of this technology. For the test I've used a DR firewall (managed by a Panorama). On the Dashboard I can see that the DR firewall is onboarded but no other info except for the model and version.This is the normal behaviour in the Free mode? I'm expected to see some tips or similar from the AIOps(o...

AIOPS device certificate

Hi all, I have my firewall on PAN-OS 10.1.9, correctly installed the device certificate, however under telemetry it shows that device certificate does not exist. I have restarted the management server, iotd and icd but no luck. Did any of you encountered the same issue? Regards

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AIOps Premium

I licensed my firewalls for premium, and the activation link link sits at finalizing your products. But the instance is still free. How long does it take?

bschaper by • L2 Linker
  • 5424 Views
  • 5 replies
  • 0 Likes
  • 117 Posts
  • 58 Subscriptions
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