New Activation and onboarding processes for Strata Cloud Manager and Strata Cloud Manager Pro

Hi,

Starting October 14, 2024, There is a change in SKU for Strata Cloud Manager and Strata Cloud Manager Pro for any Green field(New) Customers.

All the documentation will be updated soon, but in the meantime, here are walkthrough videos for eac

How to add device in AiOps?

Hi Team,

Good day!

How to add devices properly in AiOps?

I have this client which he says no report is being seen for telemetry and data.

May I kindly ask how to do this properly?

Regards,

Renz

AIOPS Help

Hi,

I am new to AIOPS (we are using free version and appears we are upgraded to the Strata interface) and trying to get it configured within our environment but experinecing a few issues.

1. Assignees

I don't seem to be able to assign any alerts

Example Report for AIOPs (former BPA)

Where can I find an example report for Best Practice Assessment with AIOps Free version? AIOps for NGFW 

AIOps email notification when cleared

Hi Guys, i have already setup a notification rule when i get an alert if the operational status is in the new state, i would like to also get an email notification whenever the alert is cleared, i have tried setting up another notification rule for w

we have now have the strata cloud manager and cortex data lake etc

How do we on-board the existing high availability firewalls with working config to be managed with strata cloud manager/AIops guide is only showing us to do the new one.

We don't have panorama we setup Palos NGFW as a manual setup in high availabilit

Streamlined NGFW Alerts and Incidents Management in Strata Cloud Manager

Hello Everyone!

Based on customer feedback, we've recognized that the Overview tab in "Incidents & Alerts", although helpful for an overview, can be limiting when dealing with numerous alerts or incidents. NetSec admins found repeatedly switching t

How to configure 200 more objects in SCM in one shot and push to one firewall

We have an immediate requirement to create 200+ address objects and object groups in SCM and push to one firewall. Can anyone guide me how to achieve this tasks. 

CRL for Certificate-Device access denied

Hi everyone,

I have an issue on my firewall which tries to contact the intermediate certificate sjc-ca2-g3 during an auto-renewal of device-certificate.

The CRL does not seem to be available and so I get an untrusted certificate error on my firew

Palo Alto OID alerts using AIOPs or Splunk

Hi All, 

         We recently had an issue where we saw the URL-Categories were unresolved and allowed user to access the blocked site. After investigation we identified that its a know issue with Palo version lower than 10.1.9, where the firewall wi

Question about public vs private icons next to WF submission file names in AIOps for NGFW free.

I am looking for information about the public and private icons displayed next to file names for wildfire submissions and have yet to find a definition.  I vaguely recall seeing something, but don't remember when or where.

Thanks

Public

Private

BPA CIS/CSC Report missing, where do I find it in AIOps?

I have use for this, my auditor ask for this every time.

The option to add Associate Apps is greyed out

Hi everyone,

The option to add Associate Apps is greyed out. I’ve confirmed that AIOps for NGFW is activated.

Why is this greyed out?

Regards,

Renz