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AIOps for NGFW Discussions
This forum is to ask questions, provide answers, and troubleshoot queries related to Palo Alto Networks’ AIOps for NGFW, the industry’s first AIOps solution for Next-Generation Firewalls.
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AIOps for NGFW Discussions
This forum is to ask questions, provide answers, and troubleshoot queries related to Palo Alto Networks’ AIOps for NGFW, the industry’s first AIOps solution for Next-Generation Firewalls.
About AIOps for NGFW Discussions
This forum is to ask questions, provide answers, and troubleshoot queries related to Palo Alto Networks’ AIOps for NGFW, the industry’s first AIOps solution for Next-Generation Firewalls.

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Resolved! Error Access to AIOPS for NGFW Apps

Good Morning, We have activated AIOPS for NGFW Apps and normally onboarding about 2 weeks ago. Yesterday I have an error when access to AIOPS for NGFW dashboard, the message is 'Unable to retrieve regional info. Please navigate to this application from the Application Hub to continue.'Please note you are posting a public message where communit...

radiprm by • L1 Bithead
  • 8948 Views
  • 8 replies
  • 0 Likes

Resolved! Security alerts section empty

Hello, we ran into an issue where the AIOPs page for the firewalls has the security alerts and recommendations missing. Other sections seem to be OK and displaying health alerts and data, but this one is empty. On a call a Palo engineer said that this is known to the AIOPs backend team and we need to open a case and have it routed to the bac...

Feature Missing on AiOPS

Hi All, After telemetry is configured on FW and the status is success, then we can see Device Health/Health Alerts and other features on Summary Page, and we can have Insights information from Prisma Access (Cloud Management) which seams FW send raw telemetry successfully and CDL already receive the raw data from FW. But Network usage feature...

Resolved! Cannot Launch AIOps for NGFW

Good morning, We activated AIOps for NGFW several weeks ago and began using it. Now when I go to use it, I get a popup saying "Please navigate to this application from the Application Hub to continue."I am launching this app from the icon at the top of the Apps page. If I were to go to activate AIOps again, it tells me the Cortex Data Lake...

twenzke by • L1 Bithead
  • 5829 Views
  • 5 replies
  • 0 Likes

paloalto login method using okta saml authentication

I am trying to log in to the firewall admin ui using okta's saml2.0 authentication.OKTA created a new SAML2.0 application, and the certificate was linked by creating a Self Sign certificate in the firewall.However, when trying to log in to SSO, it redirects to the okta page, but when logging in, SSO Fail appears. 022-05-26 16:04:09.559 +0900 Fai...

Sharing access to an AIOps for NGFW instance with someone outside the organization

Of late, some customers, partners (and some Palo Alto Networks SEs, on behalf of their customers) have asked if users from outside the customer's organization can log in to the customer's AIOps instance. The attached document shows how an admin can do this. The steps are relatively simple, but this is in a PDF file since I captured some screen...

What is AIOps for NGFW?

AIOps for NGFW is the industry's first domain-centric AIOps solution that redefines the firewall operational experience by interpreting, predicting, and resolving problems before they become business impacting. Continuously improve security posture by optimizing configuration to the dynamic environment, based on best practice and policy recomm...

jhsiao by • L3 Networker
  • 3229 Views
  • 0 replies
  • 1 Likes
  • 158 Posts
  • 58 Subscriptions
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