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Error Access to AIOPS for NGFW Apps
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07-24-2022 08:54 PM
Good Morning,
We have activated AIOPS for NGFW Apps and normally onboarding about 2 weeks ago.
Yesterday I have an error when access to AIOPS for NGFW dashboard, the message is 'Unable to retrieve regional info. Please navigate to this application from the Application Hub to continue.'
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07-24-2022 11:07 PM
Hello @radiprm,
Greetings from Palo Alto Networks!
I saw your post and recommend you to follow the below KB article for activating AIOps for NGFW:
https://docs.paloaltonetworks.com/aiops/aiops-for-ngfw/get-started-with-aiops/activate
Regards,
Priya Pandey
Product specialist
Palo Alto Networks
https://live.paloaltonetworks.com/t5/configuration-discussions/ct-p/Configuration-Discussions
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07-24-2022 11:07 PM
Hello @radiprm,
Greetings from Palo Alto Networks!
I saw your post and recommend you to follow the below KB article for activating AIOps for NGFW:
https://docs.paloaltonetworks.com/aiops/aiops-for-ngfw/get-started-with-aiops/activate
Regards,
Priya Pandey
Product specialist
Palo Alto Networks
https://live.paloaltonetworks.com/t5/configuration-discussions/ct-p/Configuration-Discussions
*Don’t forget to accept the solution provided!*
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07-24-2022 11:35 PM
Hello @ppandey
I have already followed that step, but if I want to enter the hub still show error message.
Thanks.
Regards,
Radi
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07-24-2022 11:41 PM
Hello @radiprm,
Greetings!
Could you help us with the error message you are getting after you enter the hub.
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07-25-2022 12:03 AM
Hello @ppandey,
Sorry, I miss input the cortext data lake from AIOps for NGFW form.
Now I already added that and the apps working normally.
Thanks.
Regards,
Radi
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