AIOps for NGFW Discussions | Palo Alto Networks

Some PAN-OS 10.1.1 and 10.1.2 firewalls not appearing in AIOPS

Hi,

I have successfully onboarded some of our firewalls to AIOPS using setup of Device Certificate, Telemetry, Device Association and they then show up in the platform.

However, 3 of our Firewalls have not shown up, even though I have followed same

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Resolved! AIOps - On Demand BPA - error when trying to read report

After uploading the TS file, when I click on the view report link I get the error message

"logging svc tenant Id is required"

I haven't been able to find this listed anywhere.

Aiops not displaying security Alerts..

Hi there,

I have onboarded my firewalls on AIOps, Security alerts are not showing but all other alerts are showing up. Could you please assist on this?

PS: onboarded devices are over 24 hours now.

Resolved! AIOps Device Associations

Hi All,

I have multiple firewalls managed by Panorama and connected to an active CDL subscription. AIOps for Free was activated but I cannot associate any production firewalls to my TSIG account. The devices have an error noting the device is assoc

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Resolved! Noi devices in the Free version of AIOps

I do not see any devices in the AIOps portal after we activated it. In the HUB I do not see a place to associate devices. All of the devices have Telemetry enabled

Best Practices page result issue

Hi,

recently when I open AIOPs best practices >> panorama or any other FW page i'm getting this error code "519: Oops, this isn't working. We're fixing this, check back soon."

any suggestion.

regards,

Move Current Instance of AIOps to New Tenant (TSG) System

We've had an instance of (free) AIOps running for a few months. Recently, we've been wanting to try out (90-day trial) the premium features of AIOps. Based on this article (https://live.paloaltonetworks.com/t5/aiops-for-ngfw-discussions/new-activatio

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It works, sort of, and then it doesn't

I think I did everything needed, between whitelisting, rules needed, licenses, OTP and so on, I can't say with 100% certainty.

However, I am able to get to the dashboard, but it still says zero devices onboarded and it's been hours now. Then, all

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Activated AIOps free but cannot see Activity - DNS Security dashboard

Hi All,

I just activated Telemetry, AIOps free and DNS Security Trial license.

Cannot find any DNS Security Dashboard or Activity. Is this expected or am I missing anything ?

Thanks Gaetano

New Activation, onboarding and upgrade processes for AIOps as of 2023-02-09

Hi,

Starting February 9, 2023, AIOps has new activation processes.

The processes are not only made more flexible, and easier, it adds a new licensing option for AIOps Premium (ELA), as well as TSG capabilities. That's right, starting on that date

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