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AIOps for NGFW Discussions
This forum is to ask questions, provide answers, and troubleshoot queries related to Palo Alto Networks’ AIOps for NGFW, the industry’s first AIOps solution for Next-Generation Firewalls.
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AIOps for NGFW Discussions
This forum is to ask questions, provide answers, and troubleshoot queries related to Palo Alto Networks’ AIOps for NGFW, the industry’s first AIOps solution for Next-Generation Firewalls.
About AIOps for NGFW Discussions
This forum is to ask questions, provide answers, and troubleshoot queries related to Palo Alto Networks’ AIOps for NGFW, the industry’s first AIOps solution for Next-Generation Firewalls.

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Filtering by device group

We run a multi-tenant panorama and have several unrelated accounts reporting alerts Could we request a feature to be added for filtering different device groups (currently called "Locations") so that only the selected device groups can be shown? Ideally a global filter so not just security group alerts but also application and threat data

Frequently encountered problems in Onboarding AIOps

Problems with activating the Free tier of AIOps? In general, it is due to something trivial that has been overlooked. Based on our beta program, these were the top 3 reasons customers usually had issues in standing up an instance of the Free tier of AIOps. 1. During AIOps activation flow, there is no CDL tenant in the drop-down list to point t...

Resolved! Error When Opening AIOPs Application

Just to preface this, I have already registered for AIOps and used it several times before this issue popped up. I can no longer login to AIOps as I receive the following error whenever I attempt to open the application. Error Unable to retrieve regional info. Please navigate to this application from the Application Hub to continue.

dmertz by • L1 Bithead
  • 4548 Views
  • 5 replies
  • 0 Likes

AIOps Adaption Summary

I was going through the AIOps adaption summary, and it found a few rules that were not logging. I fixed the rules, but they still show as not logging, and it has been a week or so. How often should AIOps be updating this information? I am on the free tier at the moment, but want to see value before I would license it.

bschaper by • L2 Linker
  • 2798 Views
  • 3 replies
  • 0 Likes

Resolved! Error Access to AIOPS for NGFW Apps

Good Morning, We have activated AIOPS for NGFW Apps and normally onboarding about 2 weeks ago. Yesterday I have an error when access to AIOPS for NGFW dashboard, the message is 'Unable to retrieve regional info. Please navigate to this application from the Application Hub to continue.'Please note you are posting a public message where communit...

radiprm by • L1 Bithead
  • 9147 Views
  • 8 replies
  • 0 Likes

Resolved! Security alerts section empty

Hello, we ran into an issue where the AIOPs page for the firewalls has the security alerts and recommendations missing. Other sections seem to be OK and displaying health alerts and data, but this one is empty. On a call a Palo engineer said that this is known to the AIOPs backend team and we need to open a case and have it routed to the bac...

Feature Missing on AiOPS

Hi All, After telemetry is configured on FW and the status is success, then we can see Device Health/Health Alerts and other features on Summary Page, and we can have Insights information from Prisma Access (Cloud Management) which seams FW send raw telemetry successfully and CDL already receive the raw data from FW. But Network usage feature...

Resolved! Cannot Launch AIOps for NGFW

Good morning, We activated AIOps for NGFW several weeks ago and began using it. Now when I go to use it, I get a popup saying "Please navigate to this application from the Application Hub to continue."I am launching this app from the icon at the top of the Apps page. If I were to go to activate AIOps again, it tells me the Cortex Data Lake...

twenzke by • L1 Bithead
  • 5925 Views
  • 5 replies
  • 0 Likes

paloalto login method using okta saml authentication

I am trying to log in to the firewall admin ui using okta's saml2.0 authentication.OKTA created a new SAML2.0 application, and the certificate was linked by creating a Self Sign certificate in the firewall.However, when trying to log in to SSO, it redirects to the okta page, but when logging in, SSO Fail appears. 022-05-26 16:04:09.559 +0900 Fai...

What is AIOps for NGFW?

AIOps for NGFW is the industry's first domain-centric AIOps solution that redefines the firewall operational experience by interpreting, predicting, and resolving problems before they become business impacting. Continuously improve security posture by optimizing configuration to the dynamic environment, based on best practice and policy recomm...

jhsiao by • L3 Networker
  • 3280 Views
  • 0 replies
  • 1 Likes
  • 116 Posts
  • 58 Subscriptions
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