It works, sort of, and then it doesn't

I think I did everything needed, between whitelisting, rules needed, licenses, OTP and so on, I can't say with 100% certainty.

However, I am able to get to the dashboard, but it still says zero devices onboarded and it's been hours now.  Then, all

Activated AIOps free but cannot see Activity - DNS Security dashboard

Hi All,

I just activated Telemetry, AIOps free and DNS Security Trial license.

Cannot find any DNS Security Dashboard or Activity. Is this expected or am I missing anything ?

Thanks Gaetano

New Activation, onboarding and upgrade processes for AIOps as of 2023-02-09

Hi,

Starting February 9, 2023, AIOps has new activation processes.

The processes are not only made more flexible, and easier, it adds a new licensing option for AIOps Premium (ELA), as well as TSG capabilities. That's right, starting on that date

No reports and unable to upload tech-support file

I setup a new free tenant for AIOPS, but i am unable to use the BPA tool to upload tech-support file, I have tried many times in last 24 hrs.

Its just quickly spins out. Also does the free tier only provide DNS and wildfire information as report sect

Compile Scheduled Reports

I'd like to schedule a few reports (for which the Reports tab says to go to the Dashboard, but you actually have to go to the Activity tab...), but instead of sending multiple weekly emails, I'd like one compilation report. Is there any way to set th

Posture Tab and Usage

AIOps for NGFW I have premium licensing setup, and using the posture tab to assess my firewalls use of all my licensed features.  However the info seems to not be accurate, it flags rules that it says do not have have DNS security, wildfire, av and o

"No Data Match Your Query" in AIOps when clicking in Adoption Summary

If I try to see rules clicking in Adoption Summary graph I got a message of  "No Data Match Your Query"

AIOps for NGFW 

AIOPS Free version not reporting all DATA

We have setup AIOPS to test out and successfully onboarded 6 premise firewalls 5450 runnig 10.1.3 PANOS. In the AIOPS app the 6 devices are listed but we only see 9 health warning and no other data. This is now running for 5 days with no real metrics

AIOps Data Not In Hub

My firewalls are configured correctly and sending data to the hub but I am not seeing any of that data in the AIOps NGFW app in the hub. Any ideas on what could be causing this?

AIOps Security alerts empty

Hello, 

We have issue with security alerts section being empty.

We had our locally managed firewalls sending telemetry data and all was working kind-of good. We migrated our firewalls to Panorama management and all data in AIOps become unusable. Aler

Video Demo on Proactive Best Practices Analyzer feature in AIOps

The Cloud Connector plugin (formerly, AIOps Plugin for Panorama) enables you to take proactive measures against suboptimal configurations by blocking commits that do not pass particular best practice checks. Rather than wait to receive an alert about

AIOPs for multitenant Panorama

Hello,

For the scenario of a managed services provider, one Panorama is used to manage firewalls of separate tenants

A few months ago this was working - the device health and other info was showing up in the app portal under the firewall owner's

Security alerts not updating after being resolved

We have a Panorama managing a VM and a physical firewall

The first has a DG "VM" and the other a DG "Phys". Both the DGs are subordinate to the "shared" DG

AIOPs security alerts were warning to the outbound/inbound high risk IP addresses not bein

Please wait while the server reboots...

When I login via GUI to my paloalto device I get this Server Rebooting

Please wait while the server reboots... loading(symbol)