AIOps for NGFW Discussions
This forum is to ask questions, provide answers, and troubleshoot queries related to Palo Alto Networks’ AIOps for NGFW, the industry’s first AIOps solution for Next-Generation Firewalls.
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AIOps for NGFW Discussions
This forum is to ask questions, provide answers, and troubleshoot queries related to Palo Alto Networks’ AIOps for NGFW, the industry’s first AIOps solution for Next-Generation Firewalls.
About AIOps for NGFW Discussions
This forum is to ask questions, provide answers, and troubleshoot queries related to Palo Alto Networks’ AIOps for NGFW, the industry’s first AIOps solution for Next-Generation Firewalls.

Discussions

AIOps Adaption Summary

I was going through the AIOps adaption summary, and it found a few rules that were not logging.  I fixed the rules, but they still show as not logging, and it has been a week or so.  How often should AIOps be updating this information?  I am on the f

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bschaper by L2 Linker
  • 1465 Views
  • 3 replies
  • 0 Likes

Telemetry collection disabled in AIops

One of our FWs (PA-220, 10.1.6) suddenly stopped showing OK on the AIops portal: telemetry collection is disabled, last telemetry update stuck on about 2 weeks ago. On the FW side everything looks OK: telemetry data is successfully sent. I've tried t

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Resolved! Error Access to AIOPS for NGFW Apps

Good Morning,

 

We have activated AIOPS for NGFW Apps and normally onboarding about 2 weeks ago.

Yesterday I have an error when access to AIOPS for NGFW dashboard, the message is 'Unable to retrieve regional info. Please navigate to this application

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radiprm by L1 Bithead
  • 4323 Views
  • 8 replies
  • 0 Likes

Resolved! Security alerts section empty

Hello, we ran into an issue where the AIOPs page for the firewalls has the security alerts and recommendations missing.

 

Other sections seem to be OK and displaying health alerts and data, but this one is empty.

 

On a call a Palo engineer said that

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Feature Missing on AiOPS

Hi All,

 

After telemetry is configured on FW and the status is success, then we can see Device Health/Health Alerts and other features on Summary Page, and we can have Insights information from Prisma Access (Cloud Management) which seams FW send r

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Resolved! Cannot Launch AIOps for NGFW

Good morning,

 

We activated AIOps for NGFW several weeks ago and began using it.

 

Now when I go to use it, I get a popup saying "Please navigate to this application from the Application Hub to continue."

I am launching this app from the icon at the

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twenzke by L1 Bithead
  • 3107 Views
  • 5 replies
  • 0 Likes

What is AIOps for NGFW?

 

AIOps for NGFW is the industry's first domain-centric AIOps solution that redefines the firewall operational experience by interpreting, predicting, and resolving problems before they become business impacting. 

  • Continuously improve security postur
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jhsiao by L3 Networker
  • 1967 Views
  • 0 replies
  • 1 Likes