AIOps for NGFW Discussions
This forum is to ask questions, provide answers, and troubleshoot queries related to Palo Alto Networks’ AIOps for NGFW, the industry’s first AIOps solution for Next-Generation Firewalls.
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AIOps for NGFW Discussions
This forum is to ask questions, provide answers, and troubleshoot queries related to Palo Alto Networks’ AIOps for NGFW, the industry’s first AIOps solution for Next-Generation Firewalls.
About AIOps for NGFW Discussions
This forum is to ask questions, provide answers, and troubleshoot queries related to Palo Alto Networks’ AIOps for NGFW, the industry’s first AIOps solution for Next-Generation Firewalls.

Discussions

AIOPS Free version not reporting all DATA

We have setup AIOPS to test out and successfully onboarded 6 premise firewalls 5450 runnig 10.1.3 PANOS. In the AIOPS app the 6 devices are listed but we only see 9 health warning and no other data. This is now running for 5 days with no real metrics. We set this up with Palo engineering team and they suggested we open a support case. I opened a...

gogginl by L0 Member
  • 1862 Views
  • 1 replies
  • 0 Likes

AIOps Data Not In Hub

My firewalls are configured correctly and sending data to the hub but I am not seeing any of that data in the AIOps NGFW app in the hub. Any ideas on what could be causing this?

bigelyk by L0 Member
  • 5446 Views
  • 10 replies
  • 0 Likes

AIOps Security alerts empty

Hello, We have issue with security alerts section being empty. We had our locally managed firewalls sending telemetry data and all was working kind-of good. We migrated our firewalls to Panorama management and all data in AIOps become unusable. Alerts didn't updated, they got shown in double, old alerts from local firewalls didn't go away, new ...

Video Demo on Proactive Best Practices Analyzer feature in AIOps

The Cloud Connector plugin (formerly, AIOps Plugin for Panorama) enables you to take proactive measures against suboptimal configurations by blocking commits that do not pass particular best practice checks. Rather than wait to receive an alert about a failed best practice check, use the plugin to keep configuration issues out of your deployment...

ainfante by L2 Linker
  • 2090 Views
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Resolved! AIOps for NGFW

Does anyone here know much about this? Specifically, I’m hoping it will be able to do some of the things I think are lacking for Palo in a large environment, such as notification of hardware failures, expiring licenses, dynamic updates that haven’t been able to update for a specified timeframe and so on.

AIOPs for multitenant Panorama

Hello, For the scenario of a managed services provider, one Panorama is used to manage firewalls of separate tenants A few months ago this was working - the device health and other info was showing up in the app portal under the firewall owner's tenant AIOPs page. The security alerts/health (BPA critical/warnings) were showing up under the M...

Security alerts not updating after being resolved

We have a Panorama managing a VM and a physical firewall The first has a DG "VM" and the other a DG "Phys". Both the DGs are subordinate to the "shared" DG AIOPs security alerts were warning to the outbound/inbound high risk IP addresses not being blocked on the DGs "VM" and "Phys" Two rules have been added to the "shared" DG - one blockin...

Resolved! AiOPS Alert Management - disable alerts for specific profiles/configuration

We've enabled AiOPS and while it does do a great job in putting together a lot of data and also BPA recommendations. We do have some questions in regards to alerts. We have specific Vulnerability, Spyware and so on profiles. Some are explicitly as ALERT-ONLY, or for E-Mail SPAM-GATEWAYS where we only want ALERT for SMTP decoder since our MTA is ...

AlexNC by L3 Networker
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  • 4 replies
  • 0 Likes

Aiops

Since Panorama manages our firewalls and already receives all logs, will turning on "AIOPS" simply for Panorama and not for each individual firewall be sufficient?Does the portal display the health condition of each firewall and Panorama with the aforementioned setup? Does "AIOPS" need to be enabled on each firewall in addition to Panorama in ...

AIOps for NGFW with multiple instances

Hi guys. When activated the AIOps for my customer, it created two instances and from the 44 firewalls I have the my environment, 5 of them are in one instance and the other 39 in the other instance. Is there a way to move them from instances or remove from one, delete the instance and them re-add to the preferred instance? BTW, we're using the f...

Resolved! Change AIOps tenancy location

Hi, I've found out that more European locations have been added as options for AIOps locations. Please can you tell me how to change the AIOps tenant to be pointed towards Netherlands? I already asked this question to PAN customer support, and they directed me here. Thanks

Demo Videos of some of the new AIOps 2.5 features

Here are 6 videos highlighting some of the new features in AIOps 2.5: New Security Posture Overview Demo: (function() { var wrapper = document.getElementById('lia-vid-6317858357112w960h540r443'); var videoEl = wrapper ? wrapper.querySelector('video-js') : null; if (videoEl) { if (window.videojs) { window.videojs(videoEl).ready(f...

ainfante by L2 Linker
  • 3223 Views
  • 0 replies
  • 2 Likes
  • 155 Posts
  • 58 Subscriptions