AIOPs for multitenant Panorama

Hello,

For the scenario of a managed services provider, one Panorama is used to manage firewalls of separate tenants

A few months ago this was working - the device health and other info was showing up in the app portal under the firewall owner's

Security alerts not updating after being resolved

We have a Panorama managing a VM and a physical firewall

The first has a DG "VM" and the other a DG "Phys". Both the DGs are subordinate to the "shared" DG

AIOPs security alerts were warning to the outbound/inbound high risk IP addresses not bein

Please wait while the server reboots...

When I login via GUI to my paloalto device I get this Server Rebooting

Please wait while the server reboots... loading(symbol)

All Firewall are disconnected on Data Lake

Hi All,

 I activeted the AIOps for NGFW on my account.

All firewall seems to be connected to Telemetry, I onboarded all on DataLake but they are still disconnected:

What can I do?

Move NGFW to another instance and delete instance in AIops.

AIOps for NGFW 

How do I move a NGFW from one instance to another, and how do we delete an instance?

Aiops

Since Panorama manages our firewalls and already receives all logs, will turning on "AIOPS" simply for Panorama and not for each individual firewall be sufficient?
Does the portal display the health condition of each firewall and Panorama with the afo

AIOps for NGFW with multiple instances

Hi guys.

When activated the AIOps for my customer, it created two instances and from the 44 firewalls I have the my environment, 5 of them are in one instance and the other 39 in the other instance.

Is there a way to move them from instances or remov

Demo Videos of some of the new AIOps 2.5 features

Here are 6 videos highlighting some of the new features in AIOps 2.5:

New Security Posture Overview Demo:

SPA is a brand new feature that allows customers to identify services and features of their NGFWs that are not activat

Announcing AIOps for NGFW 2.5

Hello everyone!

We’re proud to announce the availability of AIOps for NGFW 2.5 to help our customers improve the operational efficiency of managing firewalls from a health and performance point of view, maximize their security posture and visuali

AIOps missing Activate button

I was trying to use AIOps (free or trial), but I don't have the 'Activate' button shown in the HUB.

AIOps (free) Not showing data. CDL instance shows 'Unvailable'

AIOps debug capture ID -- 35j0QuYOQBKT271tbTUvPg
Cortex Data Lake debug capture ID -- r4Ed7TwJQjSxaICy5rd7nQ

Data not showing in AIOps dashboard after following steps in documentation to onboard devices. This includes adding the AIOps plugin to panora

There is a problem with your entitlements, please contact hub team

I am trying to setup AIOps (free edition) and I'm stuck.  My devices are talking to the cloud becuase I see them in my AIOPs dashboard, but I'm not getting any other kind of data.  In the hub, the only two apps I have are AIOPs and Explore.  When I c