AIOps for NGFW with multiple instances

[g-crisostomo]

Hi guys.

When activated the AIOps for my customer, it created two instances and from the 44 firewalls I have the my environment, 5 of them are in one instance and the other 39 in the other instance.

Is there a way to move them from instances or remove from one, delete the instance and them re-add to the preferred instance?

BTW, we're using the free account.

[lir]

Hi g-crisostomo,

Hope you are doing good!

Please share the following screenshots to help you better with your concern-

1. Telemetry page screenshot from the firewall

2. Manage apps page screenshot from the hub page

3. AIOps instance page screenshot for both the tenants

4. CDL page screenshot

*Kindly share the confidential message in private*

Regards,
Likitha R
Product Specialist
Palo Alto Networks
https://live.paloaltonetworks.com/t5/configuration-discussions/ct-p/Configuration-Discussions
*Don’t forget to accept the solution provided!*

[lir]

Hello @g-crisostomo,

I wanted to follow up with you to know if you still need any assistance on the issue.

Regards,
Likitha R
Product Specialist
Palo Alto Networks
https://live.paloaltonetworks.com/t5/aiops-for-ngfw-discussions/bd-p/AIOps_for_NGFW_Discussions
*Don’t forget to accept the solution provided!*

live.paloaltonetworks.comlive.paloaltonetworks.com

AIOps for NGFW Discussions | Palo Alto Networks

This forum is to ask questions, provide answers, and troubleshoot queries related to Palo Alto Networks’ AIOps for NGFW, the industry’s first AIOps solution for Next-Generation Firewalls.