AIOps for NGFW free with existing Cortex Data Lake

Hi all,

I'm deploying AIOps free for my customers and, for the most part, I can't see any problems. I am however strugeling with customers that have existing CDL. About two weeks ago, when deploying AIOps free, wizard gave you the option to pick CD

NGFW PA-3200 series Telemetry DATA collection not happening in AIOps

Hi all,

We have Installed Device certificate and enabled telemetry on PA-3200 HA pair, But Telemetry shown "Disabled" in Telemetry data collection in AIOps. We have waited almost 5 days, still not fetching.

We also tried the below steps.

AIOPS remove device from inventory

Hello,

When I try to remove a device from AIOPS device inventory by clicking the "Onboarded" check mark I receive the error "Failed to offboard hostname: <device name>".

The device is no longer send telemetry.

Any thoughts as to how I can remov

AIOPS Free instance not showing Health Status for the devices

I have a 3 days old AIOPS free instance, I onboarded most of our firewalls, more than 50 are already visible in the device inventory and it says telemetry information is being collected for all of them. Nevertheless the dashboard is not showing up an

AIOps timeout

Is there any way to change the timeout settings?  This thing times out quick!

firewall telemetry disabled

Just turned up AIOps free and have my devices, panorama and firewalls, added to the AIOps device inventory. Panorama is sending telemetry data however my firewalls are not. I've configured my firewalls' templates to send telemetry data, which include

Aiops Message - Device Security

My Device Security has gone from Good to Fair because of an anomaly, i think. The seggested remediation does not read correctly. I have already blocked all QUIC apps but the AIOPS is still complaining. Am I the only one confused? Please Help.

Firewall fails to upload Telemetry - Invalid Sending File Name

One of our firewalls is failing to send the telemetry data and has the following error: 

Can you help me understand this alert?

"It is recommended to forward all threat logs to Panorama and at least one additional location."

So many places to set this up, I'm not exactly sure what it means/wants?

AIOPS inaccurately reports on QUIC BPA Block

I blocked QUIC within panorama shared policy last week. AIOPS still recommends blocking QUIC. How do I get AIOPS to recognize that we are blocking QUIC with an App group? I can't create a ticket as the ticket platform keeps shoving me to the LIVE com

Some PAN-OS 10.1.1 and 10.1.2 firewalls not appearing in AIOPS

Hi,

I have successfully onboarded some of our firewalls to AIOPS using setup of Device Certificate, Telemetry, Device Association and they then show up in the platform.

However, 3 of our Firewalls have not shown up, even though I have followed same