Security alerts not updating after being resolved

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Security alerts not updating after being resolved

L2 Linker

We have a Panorama managing a VM and a physical firewall


The first has a DG "VM" and the other a DG "Phys". Both the DGs are subordinate to the "shared" DG


AIOPs security alerts were warning to the outbound/inbound high risk IP addresses not being blocked on the DGs "VM" and "Phys"


Two rules have been added to the "shared" DG - one blocking the outbound Palo default EDLs, another one inbound EDLs


The critical security alert for the DG "Phys" cleared, but is still there for "VM", how can this be fixed?


PA/fws on 10.1.8


Cyber Elite
Cyber Elite

Hi @PRyncevic ,


If you can confirm that the two rules are inherited by the VM device-groups and not overridden, I would consider this as a bug in AIOps. AIOps is fairly new, especially the integration with Panorama.

L2 Linker



Yes this is on the firewalls... How would we get assistance  for the bug in this case?

Hi @PRyncevic,


Hope you are doing good!


Could you provide a serial number for the device creating this alert?

Also maybe a screenshot of those settings


Kindly send confidential information in private 


Thanks and Regards
Likitha R
Product Specialist
Palo Alto Networks
*Don’t forget to accept the solution provided!*
AIOps for NGFW Discussions | Palo Alto Networks


L2 Linker

Hey Likitha, why am I getting "

" when trying to send a message? the livecommunity is a very frustrating way to get help with AIOPs
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