AIOPs for multitenant Panorama

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

AIOPs for multitenant Panorama

L2 Linker

Hello,

 

For the scenario of a managed services provider, one Panorama is used to manage firewalls of separate tenants

 

A few months ago this was working - the device health and other info was showing up in the app portal under the firewall owner's tenant AIOPs page. The security alerts/health (BPA critical/warnings) were showing up under the MSP's AIOPs app under the particular device groups for the separate managed firewalls of various clients.

 

Now the security alerts stopped showing under the MSP AIOPs app. I raised a case with support and was told that Palo AIOPs doesn't support a multitenant scenario:

"Currently, AIOPs don't support multi-tenant use cases. If all firewalls belonging to a particular DG, aren't part of AIOPs instance, those alerts are not shown or triggered. It is recommended to have panorama and all the firewalls under the same AIOPs ID to get the most out of it."

 

We need this functionality, how do we get security alerts to work for firewalls managed by a multitenant panorama?

 

Thank you

8 REPLIES 8

L3 Networker

Hi PRyncevic,

 

AIOps does'nt support multi-tenant support.
For example: Panorama is in instance 1 and firewall is in other, you may not see security alerts in instance 1

 

 

Thank you

 

Regards,
Likitha R
Product Specialist
Palo Alto Networks
https://live.paloaltonetworks.com/t5/aiops-for-ngfw-discussions/bd-p/AIOps_for_NGFW_Discussions
*Don’t forget to accept the solution provided!*

live.paloaltonetworks.comlive.paloaltonetworks.com

AIOps for NGFW Discussions | Palo Alto Networks

This forum is to ask questions, provide answers, and troubleshoot queries related to Palo Alto Networks’ AIOps for NGFW, the industry’s first AIOps solution for Next-Generation Firewalls.

Hi Likitha, thank you for your reply

 

Is MTP support on the roadmap? If not, how do we request this feature?

 

Thanks

L2 Linker

Hello, any update to this? Thank you

Hi @PRyncevic,

 

 I replied to you in private message but haven't heard back , did you receive my message?  If you need any other info please let me know

 

Regards,
Likitha R
Product Specialist
Palo Alto Networks
https://live.paloaltonetworks.com/t5/aiops-for-ngfw-discussions/bd-p/AIOps_for_NGFW_Discussions
*Don’t forget to accept the solution provided!*

live.paloaltonetworks.comlive.paloaltonetworks.com

AIOps for NGFW Discussions | Palo Alto Networks

This forum is to ask questions, provide answers, and troubleshoot queries related to Palo Alto Networks’ AIOps for NGFW, the industry’s first AIOps solution for Next-Generation Firewalls.

Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!