Hi,
I activated AIops yesterday on one of Firewalls. However, 'AIOps for NGFW' under Manage Apps in the Hub still shows the egg timer. It has been over 24 hours since activating.
FW is running OS 10.2.3 and is a PA-5220.
I was wondering if this
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We run a multi-tenant panorama and have several unrelated accounts reporting alerts
Could we request a feature to be added for filtering different device groups (currently called "Locations") so that only the selected device groups can be shown?
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Problems with activating the Free tier of AIOps? In general, it is due to something trivial that has been overlooked. Based on our beta program, these were the top 3 reasons customers usually had issues in standing up an instance of the Free tier of
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Just to preface this, I have already registered for AIOps and used it several times before this issue popped up. I can no longer login to AIOps as I receive the following error whenever I attempt to open the application.
Error
Unable to retrieve
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Hi,
I'm trying to activate AIops for my home PA-440 but don't see the option. I've enabled telemetry for Americas region. The FW is running 10.1.6-h3
Anything else I'm missing ?
I was going through the AIOps adaption summary, and it found a few rules that were not logging. I fixed the rules, but they still show as not logging, and it has been a week or so. How often should AIOps be updating this information? I am on the f
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One of our FWs (PA-220, 10.1.6) suddenly stopped showing OK on the AIops portal: telemetry collection is disabled, last telemetry update stuck on about 2 weeks ago. On the FW side everything looks OK: telemetry data is successfully sent. I've tried t
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Good Morning,
We have activated AIOPS for NGFW Apps and normally onboarding about 2 weeks ago.
Yesterday I have an error when access to AIOPS for NGFW dashboard, the message is 'Unable to retrieve regional info. Please navigate to this application
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Hello, we ran into an issue where the AIOPs page for the firewalls has the security alerts and recommendations missing.
Other sections seem to be OK and displaying health alerts and data, but this one is empty.
On a call a Palo engineer said that
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Hi Team,
In AIOps Executive Summary shows no License in SUBSCRIPTIONS but Panorama and Gateways have licensed.
Is it a bug in AIOps or need to get AIOps Premium licensed?
Regards,
Harpreet Singh
Hi All,
After telemetry is configured on FW and the status is success, then we can see Device Health/Health Alerts and other features on Summary Page, and we can have Insights information from Prisma Access (Cloud Management) which seams FW send r
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Good morning,
We activated AIOps for NGFW several weeks ago and began using it.
Now when I go to use it, I get a popup saying "Please navigate to this application from the Application Hub to continue."
I am launching this app from the icon at the
I am trying to log in to the firewall admin ui using okta's saml2.0 authentication.
OKTA created a new SAML2.0 application, and the certificate was linked by creating a Self Sign certificate in the firewall.
However, when trying to log in to SSO, it re
We are trying to upgrade the PAN-OS of PA-850 to 9.1.13-h3 from 9.1.11-h3. initially when clicking on install getting an error as "The software manager is currently in use. Please try again later". then we have run the command "debug swm unlock" in
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Of late, some customers, partners (and some Palo Alto Networks SEs, on behalf of their customers) have asked if users from outside the customer's organization can log in to the customer's AIOps instance.
The attached document shows how an admin can
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