Cortex Data Lake Instance Not Being Created for AIOps Free Tier

I've followed all of the steps in the AIOps onboarding guide but a Cortex Data Lake instance is not appearing in the hub despite waiting several days.   I'm expecting to see the free telemetry only instance created according to the documentation sinc

AIops not showing posture even though config is being sent.

I do see all my firewalls in AIops and have some data on them.

In the posture BPA I see "The Best Practices report is not available for this device because it is not sending configuration file via telemetry"

In telemetry for all of my firewalls I see

How to delete AIOps instance?

Hello,

I see three AIOps instances created under https://apps.paloaltonetworks.com/settings but only one is used.

How/Where I can delete unused AIOps instances?

On Demand BPA in AIOps

Allo

With BPA moving to AIOps soon , there doesn't current seem to be a way to export a on demand bpa with the findings into a csv and html file like the old bpa had , are there plans to add it ? If not it will be a massive downgrade in usability w

IAOps Feature Adoption - Location

When looking at details in Feature Adoption, the location states "vsys1" rather than the hostname of the firewall.

Is there a way to change this in AIOps?

Why do I need user-id on a deny rule?

My BPA fails due to missing user-id...on deny rules.

Onboarding VM NGFW into AIOps Premium using VM-flex licensing

Hi,

For those of you that have VM-series NGFWs, leveraging VM-flex licensing, here is a walkthrough of how to license AIOps Premium for those NGFWs:

AIOps Alerts

Can someone provide information about how alerts work in AIOps? What I am looking for is how the alerts get managed. The documentation doesn't describe what Acknowledge or Supress actually does. 

We're trying to understand how issues can be resolved

replace device in AIOps

We had to do an RMA on a device, how do I remove the old one and add the new one?

Announcing AIOps for NGFW 3.0

Hello everyone!

We are delighted to introduce AIOps for NGFW 3.0, which empowers our customers to further enhance the effectiveness of firewall management. This update enables them to optimize their security measures, gain insights into the dynamic