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AIOps for NGFW Discussions
This forum is to ask questions, provide answers, and troubleshoot queries related to Palo Alto Networks’ AIOps for NGFW, the industry’s first AIOps solution for Next-Generation Firewalls.
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AIOps for NGFW Discussions
This forum is to ask questions, provide answers, and troubleshoot queries related to Palo Alto Networks’ AIOps for NGFW, the industry’s first AIOps solution for Next-Generation Firewalls.
About AIOps for NGFW Discussions
This forum is to ask questions, provide answers, and troubleshoot queries related to Palo Alto Networks’ AIOps for NGFW, the industry’s first AIOps solution for Next-Generation Firewalls.

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Resolved! Unable to Generate BPA Report

I have generated BPA reports in the past using the On Demand BPA feature, but today I am getting this error: Error in processing bpa result, cause :: mismatch bpa metadata file, checkid missing 340 Is anyone else having this problem? Is it an issue with the site or am I missing something? I generate a Tech Support file, download the file, load i...

Resolved! Exporting the Feature Adoption for my client

Hi Everyone! I am new on generating on-demand BPA thru AiOps for NGFW. I tried exporting the Feature Adoption summary but it gave me a .gzip file format. I am not sure how to use this. I just want to export the same view or maybe PDF. May I ask for some of your advise? Regards, Renz

Exporting Feature Adoption for my client

Hi Everyone! I am new on generating on-demand BPA thru AiOps for NGFW. I tried exporting the Feature Adoption summary but it gave me a .gzip file format. I am not sure how to use this. I just want to export the same view or maybe PDF. May I ask for some of your advise? Regards, Renz

Issues fixed as recommended by AIOPS Premium console are still being reported negatively

1: I have critical alerts in AIOPS that when corrected are still being reported in the console and not configured: Outbound High Risk IP Addresses Not Blocked: Follow these steps to resolve the issue: Configure and enable a deny rule with the 'Palo Alto Networks - High risk IP addresses' EDL in the destination address, Log at Session End e...

bahan by • L1 Bithead
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Cortex Data Lake Instance Not Being Created for AIOps Free Tier

I've followed all of the steps in the AIOps onboarding guide but a Cortex Data Lake instance is not appearing in the hub despite waiting several days. I'm expecting to see the free telemetry only instance created according to the documentation since we are not a CDL customer. In my firewall logs I can see they are successfully uploading the ...

SamKear by • L1 Bithead
  • 4229 Views
  • 5 replies
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AIops not showing posture even though config is being sent.

I do see all my firewalls in AIops and have some data on them. In the posture BPA I see "The Best Practices report is not available for this device because it is not sending configuration file via telemetry" In telemetry for all of my firewalls I see "Status Success" for all types of telemetry data. Threat, Health and performance and Product usa...

Helgims by • L1 Bithead
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  • 16 replies
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On Demand BPA in AIOps

Allo With BPA moving to AIOps soon , there doesn't current seem to be a way to export a on demand bpa with the findings into a csv and html file like the old bpa had , are there plans to add it ? If not it will be a massive downgrade in usability when you need to bpa a firewall with 20 virtual systems and couple of thousand security policies a...

Resolved! Upload .tgz file for BPA on-demand en Aiops in not completed

Hi community! When trying to upload the TSF file with the .tgz extension, the process stays in the 'uploading' state but never ends. Is there a way to correct this and be able to load the TSF to perform a BPA on demand?Please note you are posting a public message where community members and experts can provide assistance. Sharing private inf...

Onboarding VM NGFW into AIOps Premium using VM-flex licensing

Hi, For those of you that have VM-series NGFWs, leveraging VM-flex licensing, here is a walkthrough of how to license AIOps Premium for those NGFWs: (function() { var wrapper = document.getElementById('lia-vid-6334183141112w960h540r101'); var videoEl = wrapper ? wrapper.querySelector('video-js') : null; if (videoEl) { if (window.video...

ainfante by • L2 Linker
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AIOps Alerts

Can someone provide information about how alerts work in AIOps? What I am looking for is how the alerts get managed. The documentation doesn't describe what Acknowledge or Supress actually does. We're trying to understand how issues can be resolved after we have made the necessary changes. Does the system have the capability to see the changes ...

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