AIOps for NGFW Discussions
This forum is to ask questions, provide answers, and troubleshoot queries related to Palo Alto Networks’ AIOps for NGFW, the industry’s first AIOps solution for Next-Generation Firewalls.
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AIOps for NGFW Discussions
This forum is to ask questions, provide answers, and troubleshoot queries related to Palo Alto Networks’ AIOps for NGFW, the industry’s first AIOps solution for Next-Generation Firewalls.
About AIOps for NGFW Discussions
This forum is to ask questions, provide answers, and troubleshoot queries related to Palo Alto Networks’ AIOps for NGFW, the industry’s first AIOps solution for Next-Generation Firewalls.

Discussions

AIOps Incorrect MP CPU Usage for VM

On VM firewall models the "Management Plane CPU Usage" metric appears to sum the usage of "pan_task" processes, which are related to the dataplane. This causes the MP CPU metric to be way higher than what it is in reality and generates a large number

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NEW AIOps feature -- Probable Cause Analysis

Hi,

 

We have recently released a new feature in AIOps -- Probable Cause Analysis. This feature greatly helps troubleshoot NGFW issues.

 

Here is a video walkthrough of this new feature, specifically around a Dataplane (DP) CPU usage alert and findin

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ainfante by L2 Linker
  • 1230 Views
  • 0 replies
  • 1 Likes

Unable to activate AIOps 90-days trial

Hi,

 

My customer had requested a 90-days trial license for AIOps from the CSP portal. Once submitted, he received an activation email which upon clicking "Activate", directed him to HUB for activation process. However in the page, the "Select CDL In

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Exporting Alerts

I think AIOps has great potential, but one of the issues I have at the moment is that there are a ton (thousands) of Alerts that are horribly sorted.  Even if you sort them by the name of the Alerts, such as "Rule Description Not Set", there is no wa

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AI OPS dashboard timeframe

Hello,

Is there a way to change the default 30day timeframe on the default dashboards that show up after AIOPS login? The dashboard timing out alerts after 30 days is not helpful for security reports. If I can get the dashboards to show every open iss

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AIOps FREE displays no data

Hi

 

I have a similar issue med no data on AIOps (I can display DNS and Wildfire)

 

I se the firewalls in APP, and Firewalls is sending data (only 2 is active for now) 

 

The firewall displays seems OK

Device Telemetry Statistics:
device-health-perfor

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Resolved! Offboard/Remove devices from AIOPS

Hi guys, good day.

My question is simple: Is there a way I can offboard the devices from the AIOps for NGFW using the free version?

Some of my old devices has been removed from the environment and I need to remove it from the baseline.

AIOps for NGFW (Free) displays no Data

Hello.

 

I have a problem with AIOps for NGFW (Free). The Firewall (PA-220) is successfully connected and is sending telemetry-data to the cloud. AIOps for NGFW has also been activated successfully. But after opening the AIOps app in the Hub, I can't

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skuegler by L0 Member
  • 2707 Views
  • 4 replies
  • 0 Likes

Resolved! General AIOps questions

I have a fairly large environment and have just moved Panorama and Loggers to 10.1.X.  I'm mainly hoping to use AIOps for hardware failure notification, so let's say I have a pair of FW's in England still on 9.1.x connected to my Panorama.  If I have

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