AIOps for NGFW (Free) displays no Data

[skuegler]

Hello.

I have a problem with AIOps for NGFW (Free). The Firewall (PA-220) is successfully connected and is sending telemetry-data to the cloud. AIOps for NGFW has also been activated successfully. But after opening the AIOps app in the Hub, I can't see any data from the firewall.

Regards,

Stefan

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[psampatahire]

Hello @skuegler,

I saw your post and have a few recommendations for you. Does this help?

How long AIOps has been activated?

It takes some time to populate that data once the portal comes online.

Regards,
Prerna Ahire
Product Specialist
Palo Alto Networks
http://live.paloaltonetworks.com/t5/cloud-ngfw-help-center/ct-p/Cloud_NGFW

[skuegler]

Hello.

Thank you for your reply. AIOps has been activated 2 days ago. I just looked into Hub - but there is still no data.

Regards, Stefan